Dear practitioner!
According to a new report, “PACS Market Report and Forecast 2022-2027,” the global market of picture archiving and communication systems (PACS) had a value of $4,783 million in 2021. The report states that with the integration of advanced technologies in the healthcare sector, the market is projected to grow at a CAGR of 5.7% between 2022 and 2027.
Taking into consideration the fact that the market is growing fast, EMSOW tries to release the most useful features to make your work with us more comfortable. You can check this week’s updates below.
If you are not with EMSOW yet, you are welcome to book a FREE online demo here!
[#25147] Annotate tasks with a note
With the latest release, you can annotate tasks with a short note using the new field in the task adding window:
The task note is also displayed in the Task Manager module:
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Greetings to all!
Modern PACS technologies improve enterprise-wide access to patient data and imaging studies while providing cutting-edge clinical tools and applications. As seen by the rapid expansion of pay-per-use business models, PACS solutions also offer a variety of business situations.
EMSOW can offer a huge variety of useful features. This week we made some improvements in Physical portal and added a new column to the export file with patient insurances that contains the patient number. You can check all these updates below.
If you are not with EMSOW yet, you are welcome to book a FREE online demo here!
[#25033] Notifications of incomplete study for rendering provider and technologist
With the latest release, rendering providers and technologists receive email notifications if the study has been marked as incomplete.
You can mark a study as incomplete or complete in Physician Portal:
And in Processing as well:
[#24782] Patient number column in Export insurances from Patients module
We have added a new column with the patient number to the export file with patient insurances:
To export insurances from the Patient module, click the respective button on the toolbar:
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Dear healthcare provider!
Healthcare industry always develops and EMSOW does everything possible to help your business grow and prosper. That is why we bring something new every week.
This week EMSOW team has created new useful features. From now on, it is possible to add study-specific charges to referring contract terms. You are welcome to check all the updates out below.
If you are not with EMSOW yet, you are welcome to book a FREE online demo here!
[#25038] Add study-specific charges to referring contract terms
In order to study-specific charges, double-click into a referring contract (under Setup → Billing → Referring Contracts in the main EMSOW menu) and click the edit button next to the Contract term (or click Add new item if you haven’t configured any contract terms yet):
Click the new Per-study fee schedule button:
In the window that opens, click Add to create a study specific charge, select the study and enter the necessary fee amount:
These study-specific charges will override the charges set in the Flat rate first study and Charge based on fields in the referring contract term editing window.
[#24941] Search exams by critical findings in Billing
This update brings a new search option in Billing that allows you to search exams by specifying if critical findings were reported for them or not:
[#24939] New tooltip for reports in Physician Portal
With the latest update, the tooltip for reports in Physician Portal has become way more informative, providing you with quick access to the report information:
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Dear provider!
Radiology practices are increasingly using cloud-based PACS solutions to increase the effectiveness and scalability of their clinical practice. Cloud PACS solutions are substantially faster than on-premise PACS systems and frequently have lower installation, operation, and management costs.
EMSOW has a lot of advantages and constantly develops. There are some useful features in DICOM viewer below that will make your work with us better. You can also find an advanced search filter in the Payer Assignment module.
If you are not with EMSOW yet, you are welcome to book a FREE online demo here!
[#24901] Printing DICOM images in Dispatch
From now on, you can print DICOM images in Dispatch by clicking the Print images button on the toolbar:
After clicking this button, EMSOW will start converting the images to a PDF file and, once the conversion is complete, the PDF file will start downloading to your computer.
[#24940] Critical findings icon and search option in Physician Portal
With the latest update, study tiles in Physician Portal can show if there are critical findings reported:
In addition to that, we have added a new search option to Physician Portal allowing you to look up studies with critical findings:
[#24938] Adding reason for addendum report
When marking a study in Physician Portal as required addendum, you can now add an addendum note in the pop-up window:
If the note is added, it will appear as a tooltip when you hover the mouse over Addendum:
If sending notifications about required addendums is enabled in the reading doctor setting, the addendum note will also be included in the email that is sent to the reading doctor.
[#24937] Studies requiring addendum are no longer shown as completed in Reports Tracking
Moving forward, studies marked as required addendum are no longer shown as completed in the Reports Tracking module (under Medical Records → Reports Tracking in the main EMSOW menu). Such studies are now treated like studies without report and they have the Pending report status.
[#24909] Insurances and study search options in Payer Assignment
With the latest release, we have significantly expanded the search filter in the Payer Assignment module (under Billing in the main EMSOW menu) by adding the new Insurances and Study field sets:
[#24783] Add new filters in submission window
This week, we have also added new search options to the Submit electronic claims window in Billing and Clearing:
It will help you search claims by the referring account and HL7 received date.
[#24758] DICOM Viewer – window width/level buttons and keyboard shortcuts
This release makes it easier to use the window width/level tool in DICOM Viewer that allows you to change the brightness/contrast of the image.
To that end, we added the window width/level adjustment buttons to the viewer toolbar:
Another way to adjust window width/level is using the new keyboard shortcuts:
It is also possible to change the adjustment step that is used by the new buttons and keyboard shortcuts. Just click the gear button in the top right corner of the viewer and select the preferable value for W/L adjustment step:
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Dear practitioner!
As complex and complicated as medical billing can be, it is entirely possible for things at your medical practice to actually run smoothly and go as planned. EMSOW team does everything possible for your work to be as comfortable as possible.
EMSOW’s latest release brings you more flexibility with regards to auto filling billing information for your studies. There is another useful feature in Billing module that you can find below.
If you are not with EMSOW yet, you are welcome to book a FREE online demo here!
[#24926] Configure billing rules to charge for studies without creating claim
From now on, it is possible to opt out from automatically adding a claim or statement right after the preconfigured billing rule applied a charge to the study. In order to do this, uncheck the new Claim/Statement checkbox in the Triggers column in the billing rule settings:
To configure your billing rules, follow Setup → Rules → Billing Rules in the main EMSOW menu.
[#24899] Date of service range in billing rule conditions
Another billing rules improvement coming this week is the ability to configure the date of service range as a condition for a billing rule:
If the date of service range is provided, the billing rule can be applied to studies that fall in this range.
[#24674] Denial categories in End of month report
With the latest update, the End of month report in Billing can show denial categories for your studies.
The denial categories describe the specific CARCs (Claim Adjustment Reasoning Codes) or RARCs (Remittance Advice Remark Codes) and can be configured in Setup → Billing → Denial Categories.
To include the denial categories into your End of month report, select these checkboxes before generating the report:
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Greetings to everyone!
In radiology, stack mode viewing of radiological images is very popular. This popularity may be because the technique exploits the visual system’s sensitivity to motion. By presenting image sequences over time, stack mode makes abnormalities more apparent than do techniques that present the sequence over space.
Given the importance of this, EMSOW team made the update that will make your work with MRI images easier and faster.
If you are not with EMSOW yet, you are welcome to book a FREE online demo here!
[#24748] Scroll MRI images in viewer through all stacks within series
The latest release makes viewing MRI images more convenient by allowing you to scroll the images through all stacks (from first to last) within the series, so you don’t have to manually switch between the stacks.
In order to activate this mode, open the viewer options and select Scroll over stacks:
EMSOW will remember your preference and will automatically activate this scrolling mode when you open the viewer next time.
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Dear healthcare providers!
EMSOW cares about your comfort and always strives to make your work with us as easy as possible. Starting this week, you are able to use electronic institutional health care claims. Below you can check out the update and the way to set it up.
EMSOW team wants to wish you Happy Holidays and all the best to you in the year to come!
If you are not with EMSOW yet, you are welcome to book a FREE online demo here!
[#24669] Electronic institutional health care claims (837I)
With the latest release, EMSOW now supports electronic transmitting of institutional health care claims (837I) in addition to professional health care claims (837P).
In order to set up electronic transmitting of institutional health care claims, open your billing connector settings (under Setup → Billing → Billing Connectors in the main EMSOW menu), click on the X12 Settings tab, and select the 837I format in the ISA12 field:
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Dear practitioner!
Complete and timely financial statements are the most powerful strategic tools for any healthcare organization. They help business owners measure progress towards goals, and they’re essential for performing an accurate cash flow projection for the future and making important business decisions.
EMSOW team understands the importance of billing processes. So, there are two new features in The End of month reports in Billing module which can help you save your time and make your work with our platform faster and easier.
If you are not with EMSOW yet, you are welcome to book a FREE online demo here!
[#24638] Study external service ID in End of month report
From now on, the End of month report in Billing can show the study external service ID if you select the corresponding checkbox in the report options:
[#24635] See when service was moved to scheduled, performed, or canceled in End of month report
Another update for the End of month report in Billing allows you to see when the service was moved to the scheduled, performed, or canceled state:
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Dear provider!
Regardless of specialty, a cloud-native radiology platform has enormous promise for improving radiological practice. With all the newly available technologies on the market and the desire to develop novel solutions that assist patients over the long run, the future of medical imaging appears to be brighter than ever.
This week EMSOW radiology platform became even better and more comfortable for you to use with its new features. You are welcome to learn more about these enhancements below.
If you are not with EMSOW yet, you are welcome to book a FREE online demo here!
[#24595] Sending external study ID instead of internal in Modality Worklist
With the latest release, it is possible to send the external study ID instead of the internal one when you transfer the DICOM Modality Worklist to your diagnostic equipment.
If you would like to send the external study ID, please contact our support team.
[#24585] Improved searching of paper statements for self-paying patients
In the Submit statements window in Billing, we have added a possibility to search paper statements by the service primary insurance or its absence (for self-paying patients):
[#24503] Default study group for new studies received or created via PACS
You can now set a default study group for new studies (i.e., the studies not configured on your domain) that are received or created from PACS. In order to do this, open your PACS server settings (under Setup → PACS → PACS Clients in the main EMSOW menu) and select the preferable study group on the Automator tab:
[#24344] Removed default link for billing notes
From now, when adding a billing note, the Link to field no longer has a default value.
The field remains mandatory though, so you have to link the billing note to the service, exam, or billing operation before saving.
[#24213] Medicaid Provider ID and Medicaid Group ID in claims
From now, claims can include the Medicaid Provider ID and Medicaid Group ID. In order to have them on your claims, you have to configure these IDs.
The Medicaid Provider ID can be entered in the reading doctor settings (under Setup → Reading → Reading Doctors in the main EMSOW menu):
The Medicaid Provider ID can be entered in the billing company settings (under Setup → Billing → Billing Companies in the main EMSOW menu):
If provided, these IDs will be added to electronic claims and paper claims (boxes 24I, 24J, 33B).
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Greetings to all!
Many people receive constant reminders on their smartphones: birthdays, anniversaries, doctor’s appointments, social engagements. At work, their computers prompt them to meet deadlines, attend meetings and have lunch with the boss. Something similar is happening to doctors. And when they’re hit with too much information, the result can be a health hazard. The electronic patient records come with a host of bells and whistles that may be doing the opposite in some cases.
That is why EMSOW tries to make only useful features which can make it easier to work with us. This week we’ve made two releases that can help reading doctors receive notifications faster. You can learn more about these enhancements below.
If you are not with EMSOW yet, you are welcome to book a FREE online demo here!
[#24499] Addendum request notification for reading doctor
With the latest release, reading doctors can receive email notifications if the study has been marked as required addendum. In order to enable such notifications, select this checkbox in the reading doctor settings:
[#24484] Study transcription notification for reading doctor
Another notification for reading doctors coming with this release is sending an email to the reading doctor once the study transcription is complete (i.e., the study has been moved to the transcribed stage). You can turn it on by selecting this checkbox in the reading doctor settings:
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Dear practitioner!
Being paid on time is a top priority for many practitioners. One technology that professionals are adopting more and more to simplify the claim reimbursement process is electronic claim submission. Practitioners are finding that transmitting insurance claims electronically to carriers managed care companies, and other health care payers can increase their cash flow and improve the efficiency of their billing processes.
This week EMSOW made a new feature which can make your work with claims easier and faster. You can find it below in the Submit electronic claims window as well as another useful enhancement.
If you are not with EMSOW yet, you are welcome to book a FREE online demo here!
[#24520] Search electronic claims by diagnosis presence
With the latest release, you can search electronic claims in the Submit electronic claims window by if the claim has a diagnosis, doesn’t have a diagnosis, or if the diagnosis presence doesn’t matter:
[#24458] Country selection improvement in entering address
In this update we slightly reworked the way you enter addresses in the Add/edit service window: the Country field from a separate category has been placed together with the rest of the address fields:
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Dear provider!
Cloud-based PACS systems are becoming more common across radiology practices looking to increase the effectiveness and scalability of their clinical practice. Cloud PACS solutions are substantially faster than on-premise PACS systems and frequently have lower installation, operation, and management costs.
In addition to the advantages that were mentioned above, EMSOW also always pays attention to your needs and tries to make updates every week so your work with us would be smoother and better. Check out a few enhancements in billing and financial analysis modules that can ease your work with EMSOW.
If you are not with EMSOW yet, you are welcome to book a FREE online demo here!
[#24489] Patient statement sent and created dates in End of month report
Two more columns showing when a patient statement was created and sent have become available in the End of month report in Billing:
[#24469] Improved search by insurance in Submit statements
The latest release brings improvements in the Submit statements window in Billing. From now on, you can search statements by the service primary insurance that is also displayed in the statements grid. Another thing is that the Insurance type filter has been renamed to Current payer type which more accurately describes its purpose.
[#23937] Projected written off amount in Financial Analysis
In addition to the written off amount, the Financial Analysis module now also shows how much you could get for the claims that had been written off in the Written off projected column:
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Dear healthcare practitioner!
The pandemic showed the entire healthcare community how unprepared they were for a global, emergency event like this. Since the beginning of COVID, the entire medical sector has worked incredibly hard to prioritize advancements in patient care, including an increase in the implementation of technology. Both patients and providers understand and appreciate the value of digital health services, and more people are trusting these modes as ways to get and give care.
Realizing how important it is to have a cloud-based business management solution with technology rise, EMSOW makes updates every week, taking into consideration your needs. You can see this week’s feature below.
If you are not with EMSOW yet, you are welcome to book a FREE online demo here!
[#23906] No more indication in main menu for archived unprocessed HL7 Requests
Starting with this update, HL7 Requests in the main EMSOW menu will no longer be highlighted red when only archived HL7 requests remain unprocessed.
Having not archived unprocessed requests will cause HL7 Requests turn red, just as usual:
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Dear provider!
The Global Healthcare market is anticipated to rise at a considerable rate during the forecast period, between 2023 and 2029. In 2022, the market is growing at a steady rate and with the rising adoption of strategies by key players, the market is expected to rise over the projected horizon.
As you see, the healthcare industry keeps growing all over the world. EMSOW always tries to make useful features for you and the last enhancement allows you to add addresses in our software from all over the world. Below you can find out more about this handy feature.
If you are not with EMSOW yet, you are welcome to book a FREE online demo here!
[#24110] Support for worldwide addresses
With the latest release, it is possible to enter addresses for any country in EMSOW if you select “Other world” in the Country field:
If you wish to enable this feature, please contact our support team.
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Dear practitioner!
The US healthcare industry is the third-largest in the country, and it impacts the lives of almost every American. Let’s look at the US healthcare industry statistics:
Since healthcare industry is really massive in the US, EMSOW understands its value and always has new features to share with you. You can check this week’s updates below.
If you are not with EMSOW yet, you are welcome to book a FREE online demo here!
[#23981] Use referring facility as service facility in electronic claims and CMS 1500 form
With the latest update, we have added a new checkbox to the insurance settings:
It allows you to always fill the service facility location information in electronic claims and the CMS 1500 claim form (Box 32) with the referring facility information.
[#23960] Search in Billing by date when service status was changed to performed
This release brings another search option in the Billing module under the Processing section of the search filter:
Here you can specify the necessary date or date range when the service status was changed to performed.
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Dear healthcare provider!
To help you manage your healthcare business more successfully, EMSOW works hard to provide you with new features and useful updates. We’ve added a new filter to one of the modules that can make your work with us more convenient. You can check it out below as well as another helpful feature.
If you are not with EMSOW yet, you are welcome to book a FREE online demo here!
[#23993] Search processed HL7 requests without services
This week, we have added a new filter to the HL7 Requests module:
It allows you to search processed requests that are not linked to any service anymore (e.g., when a service was deleted some time later after the HL7 request had been processed).
[#23987] Allowed insurance groups for referring facility
With the latest release, it’s become possible to configure what insurance groups are allowed for a specific referring facility. You can do it in the new Allowed insurance groups tab in the referring facility settings:
This tab works the similar way as the Allowed insurances tab does: only the insurances from the selected insurance groups will be available for entering in all services under this referring facility.
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Dear provider!
Recent changes to the U.S. healthcare system have brought about a variety of new challenges for providers and patients alike. Numerous elements of the healthcare reform, such as the adoption of time-consuming regular revisions to billing laws and regulations, may result in revenue losses for providers across the country. U.S. medical providers leave over $125 billion in uncollected revenue each year due to failure to stay current on medical billing rules.
EMSOW always strives for better and easier work. With this week’s update, the Billing module features a new search option, which you can check out below. Also, we’ve added a couple of new useful features to the Data Import module, the Physician Portal and the Technologist Portal.
If you are not with EMSOW yet, you are welcome to book a FREE online demo here!
[#23986] Search entire services without any payments in Billing
This release brings a new search query to the Billing module that allows you to find entire services without any payments:
[#23972] Rendering provider NPI in Data Import
While importing studies through the Data Import module, you can now provide just the rendering provider NPI number instead of their name inside the Rendering column of the spreadsheet with the data to be imported.
[#23952] CPT units and modifiers in Data Import
With another Data Import update, you can also import CPT units and modifiers. The respective columns have been added after the Studies column. Note that this feature works only for studies with exactly one CPT code.
[#23868] Study sharing in Physician and Technologist portal
With the latest release, you can share a study (by emailing a secure link to the study and its documents) with someone who doesn’t have an EMSOW account. To share a study, open the Physician or Technologist portal, select the necessary study and click the Share study button in the top toolbar:
Then fill out the necessary fields in the window that pops up and click Save.
EMSOW will send a message to the email address you specified, which will allow the recipient to view the shared study without logging in.
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Dear practitioner!
Healthcare is one of the largest and fastest-growing sectors of the American economy. Americans spend almost $8,000 annually per capita on healthcare, and a significant portion of that sum is spent on health insurance.
This week EMSOW has made an update to the Billing module, which makes it possible to see the recipient of the most recent insurance claim in the End-of-month report. Below you can also find another useful feature for the mobile version.
If you are not with EMSOW yet, you are welcome to book a FREE online demo here!
[#23871] Technologist name in Dispatch (mobile version)
Moving forward, the Dispatch module in the mobile version shows the technologist’s name alongside the referring facility name:
[#23195] “Last claim sent to” column in End of month report
With the latest release, the End of month report in Billing can show where the last insurance claim was sent to. To enable this, select the respective checkbox in a window that pops up before the report is prepared:
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Dear healthcare provider!
COVID-19 created a greater demand for virtual and home-based care. House-based care has expanded more mobile imaging options for patients, such as the first mobile lung cancer screening program in the country, because it isn’t yet able to deliver hospital-like surroundings or technology into the home. To provide radiological care at home, more radiologists are growing their mobile practices.
Since the industry is growing, every week EMSOW creates useful features for our clients to work comfortably and successfully.
You are welcome to check all the updates below.
If you are not with EMSOW yet, you are welcome to book a FREE online demo here!
[#23907] Edit external service ID in Add/Edit service window
Recently, we added an easy way of editing the study external accession number while you are editing the service. This week we’ve gone further and now you can edit the external service ID as well!
Just select Edit external numbers in the study dropdown menu:
And enter the necessary external numbers in the window that pops up:
[#23831] Study sorting by service priority in Physician Portal
Moving forward, studies in Physician Portal are arranged according to their priority: STAT studies come first, ASAP studies come second and then comes the rest (routine studies):
[#23774] Eligibility corrections
We have fixed a bug when the insurance eligibility indicator showed a wrong color (orange instead of green) when the date of service is not within the insurance’s hospice benefit range.
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Dear practitioner!
What can healthcare organizations do to reduce billing compliance risks in 2022?
Educate. Make sure providers and coders stay informed as billing rules and regulations change.
Predict. Expand “revenue intelligence” and predictive analytics tools to proactively catch billing errors and avoid first-pass denial rates.
Monitor. Meaningful audits and analysis go beyond error detection with true insights into the causes of errors and the tools to correct them.
Manage. It’s not enough to audit if no changes are made. Implement corrective action and follow-up.
As for EMSOW, we always strive for making your work easier. This week we’ve made an improvement in the way of sorting of invoice items, now you’ll be able to choose the most convenient way for you.
There is also another useful update which you can find below.
If you are not with EMSOW yet, you are welcome to book a FREE online demo here!
[#23775] Default invoice sorting by patient name
Moving forward, the default way of sorting of invoice items has been changed from sorting by the service ID to sorting by the patient’s name. You can set your preference in the referring facility settings (on the Billing tab):
[#23501] Edit external accession number in Add/Edit service window
With the latest update, we have added an easy way of editing the study external accession number while you are editing the service. Select Edit external A/N in the study dropdown menu:
And enter the external accession number in the window that pops up:
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Dear healthcare provider!
Medical billing is one of the most important elements of a healthcare system that ensures that information and data are properly tracked, and there is a regular flow of information between healthcare providers, insurance companies and reporting tools. Medical practices must integrate billing software to ensure that claims are correctly processed and submitted, payments are collected in time, and all important data points are properly stored for efficient analytics and reporting.
This week EMSOW made an update to its Billing section, which will make it easier to integrate EMSOW data with external software based on accession numbers.
If you are not with EMSOW yet, you are welcome to book a FREE online demo here!
[#23636] External accession number in End of month report
With the latest release, the End of month report in Billing can show external accession numbers of studies. To enable this, select the respective checkbox in a window that pops up before the report is prepared:
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Greetings to all!
Every week, we bring you something new to help you run your healthcare business more effectively. This week we released a couple of updates to improve your work with DICOM images. These features will make your work with EMSOW simpler and better.
If you are not with EMSOW yet, you are welcome to book a FREE online demo here!
[#23684] Search DICOM images by institution name in PACS Storage
With the latest release, you can search DICOM images by the institution name. We have added the respective field to the search filter under the DICOM: Other fieldset:
The PACS Storage grid now features a new column for showing the institution name:
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Dear practitioner!
The global mobile imaging market size was valued at $29,389.4 million in 2020, and is projected to reach $53,847.8 million by 2030 registering a CAGR of 6.50% from 2021 to 2030. Mobile imaging technology is used to provide fast, accurate diagnostic services on site, transforming a traditionally time-consuming process into a smooth, easy one with immediate results. Mobile imaging has a variety of novel uses in fields such as cardiology, neurology, and women’s health. Direct X-ray, electrocardiogram (EKG), and ultrasound services are provided by mobile imaging services to medical facilities as well as residential and private sector residents.
The bigger the industry becomes, the more difficult it is cope with it. EMSOW always tries to make it easy and clear to work with. This week EMSOW made an update in the Processing module. This feature can be extremely useful if you have repetitive orders with the same patients but the orders differ in the date of service, ordering or referring facility, etc.
Below you can find other useful updated features which can make your work with EMSOW better!
If you are not with EMSOW yet, you are welcome to book a FREE online demo here!
[#23693] Study report finalized time in End of month report
From now on, the End of month report shows not only the date when the study report was finalized but also the exact time. To that end, we replaced the old Finalized date column with Finalized time. You can select this column (and a multitude of others) in a window that pops up before generating the report:
[#23618] Copy orders in Processing
With the latest update, you can copy orders in the Processing module. To copy an order, click the Copy order button on the order toolbar:
In the window that will show up, select the parameters for the new order, similar to when you create a new order from scratch:
As a result, the newly created order will have all the patients from the source order with the same services and documents.
[#23568] “Processing” as default note’s type
Moving forward, when adding a note in the Billing information for service window, the default note type will be selected as “Processing” instead of “Collection” as it was before:
This will make the note visible in the both modules: Processing and Billing.
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Dear provider!
Invoices are an important document for any business. Sellers need to issue invoices to customers regularly in order to get paid in time and maintain the cash flow of the business. Each invoice consists of the details about the purchased goods or services, quantities, price, date of delivery, delivery method, and payment methods. Since health services are typically provided on a continuous basis, invoice aging is an important part of financial reporting.
This week, EMSOW has made an update to the “Invoice aging by month” report. Now it allows you to see the referring facility address.
If you are not with EMSOW yet, you are welcome to book a FREE online demo here!
[#23590] Referring facility address in “Invoice aging by month” report
From now on, the Invoice aging by month report shows the referring facility address:
You can download the Invoice aging by month report by clicking the respective button on the toolbar in the Invoices module:
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Most healthcare providers have issues with duplicated health records. They cause excessive time and effort because a lot of information has to be entered twice. But the real problem is that duplicated records are not always the exact copies of each other. Instead, information about one patient is kept in several separate documents. Even during the coronavirus pandemic, duplicates have been leading to poor patient identification – hampering the response rate and patient outcomes. Another pitfall is associated with HIPAA compliance since duplicated records increase the chance of ePHI loss.
AHIMA has stated that 20% of the medical records in healthcare systems with multiple facilities are duplicates, and they can cost up to $40 million for any healthcare provider. What’s more, while 72% said they work on mitigating duplicate records on a weekly basis, the researchers noted that there is a general lack of resources available to adequately correct duplicates.
Here you can find five simple, yet efficient ways to eliminate duplicates. All of them are associated with electronic records, so these ways can be related to particular software features that advanced healthcare solutions can offer.
Disallowed double-entry of the same patient. Some systems do not allow you to enter two patients with the same demographics (first name, last name, and date of birth). This prevents you from creating duplicates.
Automatic retrieving all the patients with similar demographics. When you start entering a new patient, the system automatically shows you the list of patients with the same name or last name or especially date of birth. Say, you have entered a date of birth. Then the system shows you all the patients, whose birthdate is the same. This feature can be implemented as a dropdown menu. It allows you to check all the patients with the same demographic parameters. Such an option helps you find the same patient even if his or her name has changed. Besides, it decreases data entry time.
Informing you about repeated studies. If you are entering an appointment or exam which has been already done for a patient, a smart solution will inform you about it by highlighting the existing procedure or displaying a special icon. This helps you avoid double entry and prevent your business from revenue losses since insurance companies often deny claims for repeated procedures.
User-friendly search filters, which allow you to retrieve any patient and find his or her duplicated records. Even if double-entry is disallowed, one patient can be entered two times because their name has changed after marriage or the previously entered demographics are incorrect.
Merge tool. Having identified several records for the same patient, you need to easily fix this issue. With some systems, you can easily merge several records into one and make the patient history consequent and complete.
These basic tools can be combined into a single system to guarantee maximum transparency of your record management. It can be either a PACS or EHR system. Anyway, they will help you minimize duplicated records and decrease revenue losses.
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Greetings to all!
The medical billing department is the key to the continued profitability of any medical practice. Bills must be created on a timely basis, submitted properly to various insurance companies and government entities, and followed-up regularly to ensure prompt payment is received. Solid billing practices lead to a better cash flow and improved Revenue Cycle Management, which, in turn, ensures financial stability of your company and allows you to keep the practice running without worrying about money.
EMSOW strives to make it easier for your billing department to work. In the latest release, we enhanced our financial analysis feature and added an advanced option to override referring facility information in insurance claims.
If you are not with EMSOW yet, you are welcome to book a FREE online demo here!
[#23433] “Charged” column in Financial Analysis
From now on, the Financial Analysis module shows the charged amount:
[#23412] Overriding referring facility information with a billing rule
This can be done by configuring a billing rule where we have added the Override column with a clickable link:
With this link, you can open a window with the overriding settings:
Now, all studies affected by this billing rule will have this data in their billing information.
You can also override referring facility information for any study individually. In order to do that, open the study billing information window and click the link under Override:
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Dear practitioner!
This week EMSOW made an update in Insurances module and we decided to share some life insurance facts and statistics with you:
Below you can also find another useful update that can make your work with EMSOW more comfortable!
If you are not with EMSOW yet, you are welcome to book a FREE online demo here!
[#23513] Employee condition in referring contract terms
With the new update, you can specify an employee status as a referring contract term:
For managing referring contracts, follow Setup → Billing → Referring Contracts in the main EMSOW menu.
[#23432] Ignored insurances in crossover posting
The latest release makes it possible to select secondary insurances that will be excluded from crossover posting for a specific primary insurance (typically Medicare). In order to do that, open your primary insurance settings (Setup → Insurances in the main EMSOW menu) and select the Ignore crossover requirement tab:
Here you can select any insurance from among those on your domain.
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Dear provider!
As we know, there are numerous benefits of using a PACS in radiology and below you will find the top 3:
This week EMSOW created a new PACS Destinations module and made some improvements to ease your work with PACS. From now on, PACS destinations can now be added and edited. You can find all the details below as well as one more useful feature.
If you are not with EMSOW yet, you are welcome to book a FREE online demo here!
[#23416] Manage PACS sending settings in one place and send images to referring doctors, referring facilities, ordering facilities, and PCPs
The latest update introduces an easy and convenient way to configure PACS sending in the new PACS Destinations module (under Setup → PACS in the main EMSOW menu). Here you can add and edit PACS destinations that are basically PACS sending presets:
Previously, these settings were configured individually for each reading facility or reading doctor where it was necessary. From now on, you only need to configure a preset in PACS Destinations and then select it in the referring facility or referring doctor settings:
Furthermore, you can select a PACS destination for a referring facility, referring doctor, ordering facility, or primary care practitioner as well. In this case, they will receive the images once the study report is sent.
[#23418] View studies history for ordered study
With the latest update, you can view the patient’s studies history while adding or editing an ordered study:
Here you can see both patient’s ordered studies and performed studies as well.
The History pane can be shown or hidden using the toggle button in the top-right corner of the editing window.
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Dear practitioner!
Every week, we bring you something new to help you run your healthcare business more efficiently. This week we have improved Ordered studies window.
If you are not with EMSOW yet, you are welcome to book a FREE online demo here! You will see how it works, have your questions answered, and compare prices.
[#23493] Room number in Ordered studies window
From now on, you can see the patient room number in the Ordered studies window:
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Dear all!
Let’s start this day with some insurance facts! Did you know that Taco Bell once purchased taco insurance, America Ferrera had her smile insured for $10,000,000 and no insurance company will underwrite Jackie Chan’s productions?
As for EMSOW’s insurance and billing sections, this week we have completed a new feature to improve your claims management, as well as another useful option.
If you are not with EMSOW yet, you are welcome to book a FREE online demo here!
[#23411] User permission for updating insurance information in future services
The latest update introduces a new user permission that allows them to apply the insurance information changes (e.g., a new policy number) from the service currently being edited to all patient’s services with a later date of service.
The permission can be granted or revoked in the user groups management module (Admin → Groups in the main EMSOW menu).
[#23368] Fix for searching by CARC codes in Billing
We have fixed a bug when studies with some CARC codes didn’t show up in Billing if the CARC search filter was used.
[#21079] Search by insurance in Financial Analysis
From now on, you can search financial performance data by a specific patient insurance with this new search option:
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