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November 30, 2022
News > Feature release 11/30/2022: Updates in Billing module

Feature release 11/30/2022: Updates in Billing module

November 30, 2022

Dear practitioner!

 

Complete and timely financial statements are the most powerful strategic tools for any healthcare organization. They help business owners measure progress towards goals, and they’re essential for performing an accurate cash flow projection for the future and making important business decisions.

 

EMSOW team understands the importance of billing processes. So, there are two new features in The End of month reports in Billing module which can help you save your time and make your work with our platform faster and easier.

 

If you are not with EMSOW yet, you are welcome to book a FREE online demo here!

[#24638] Study external service ID in End of month report

From now on, the End of month report in Billing can show the study external service ID if you select the corresponding checkbox in the report options:

[#24635] See when service was moved to scheduled, performed, or canceled in End of month report

Another update for the End of month report in Billing allows you to see when the service was moved to the scheduled, performed, or canceled state:

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    November 24, 2022
    News > Feature release 11/24/2022

    Feature release 11/24/2022

    November 24, 2022

    Dear provider!

     

    Regardless of specialty, a cloud-native radiology platform has enormous promise for improving radiological practice. With all the newly available technologies on the market and the desire to develop novel solutions that assist patients over the long run, the future of medical imaging appears to be brighter than ever.

     

    This week EMSOW radiology platform became even better and more comfortable for you to use with its new features. You are welcome to learn more about these enhancements below.

     

    If you are not with EMSOW yet, you are welcome to book a FREE online demo here!

    [#24595] Sending external study ID instead of internal in Modality Worklist

    With the latest release, it is possible to send the external study ID instead of the internal one when you transfer the DICOM Modality Worklist to your diagnostic equipment.

    If you would like to send the external study ID, please contact our support team.

    [#24585] Improved searching of paper statements for self-paying patients

    In the Submit statements window in Billing, we have added a possibility to search paper statements by the service primary insurance or its absence (for self-paying patients):

    [#24503] Default study group for new studies received or created via PACS

    You can now set a default study group for new studies (i.e., the studies not configured on your domain) that are received or created from PACS. In order to do this, open your PACS server settings (under Setup → PACS → PACS Clients in the main EMSOW menu) and select the preferable study group on the Automator tab:

    [#24344] Removed default link for billing notes

    From now, when adding a billing note, the Link to field no longer has a default value.

    The field remains mandatory though, so you have to link the billing note to the service, exam, or billing operation before saving.

    [#24213] Medicaid Provider ID and Medicaid Group ID in claims

    From now, claims can include the Medicaid Provider ID and Medicaid Group ID. In order to have them on your claims, you have to configure these IDs.

    The Medicaid Provider ID can be entered in the reading doctor settings (under Setup → Reading → Reading Doctors in the main EMSOW menu):

    The Medicaid Provider ID can be entered in the billing company settings (under Setup → Billing → Billing Companies in the main EMSOW menu):

    If provided, these IDs will be added to electronic claims and paper claims (boxes 24I, 24J, 33B).

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      November 16, 2022
      News > Feature release 11/16/2022: Notifications for reading doctors

      Feature release 11/16/2022: Notifications for reading doctors

      November 16, 2022

      Greetings to all!

       

      Many people receive constant reminders on their smartphones: birthdays, anniversaries, doctor’s appointments, social engagements. At work, their computers prompt them to meet deadlines, attend meetings and have lunch with the boss. Something similar is happening to doctors. And when they’re hit with too much information, the result can be a health hazard. The electronic patient records come with a host of bells and whistles that may be doing the opposite in some cases.

       

      That is why EMSOW tries to make only useful features which can make it easier to work with us. This week we’ve made two releases that can help reading doctors receive notifications faster. You can learn more about these enhancements below.

       

      If you are not with EMSOW yet, you are welcome to book a FREE online demo here!

      [#24499] Addendum request notification for reading doctor

      With the latest release, reading doctors can receive email notifications if the study has been marked as required addendum. In order to enable such notifications, select this checkbox in the reading doctor settings:

      [#24484] Study transcription notification for reading doctor

      Another notification for reading doctors coming with this release is sending an email to the reading doctor once the study transcription is complete (i.e., the study has been moved to the transcribed stage). You can turn it on by selecting this checkbox in the reading doctor settings:

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        November 10, 2022
        News > Feature release 11/10/2022

        Feature release 11/10/2022

        November 10, 2022

        Dear practitioner!

         

        Being paid on time is a top priority for many practitioners. One technology that professionals are adopting more and more to simplify the claim reimbursement process is electronic claim submission. Practitioners are finding that transmitting insurance claims electronically to carriers managed care companies, and other health care payers can increase their cash flow and improve the efficiency of their billing processes.

         

        This week EMSOW made a new feature which can make your work with claims easier and faster. You can find it below in the Submit electronic claims window as well as another useful enhancement.

         

        If you are not with EMSOW yet, you are welcome to book a FREE online demo here!

        [#24520] Search electronic claims by diagnosis presence

        With the latest release, you can search electronic claims in the Submit electronic claims window by if the claim has a diagnosis, doesn’t have a diagnosis, or if the diagnosis presence doesn’t matter:

        [#24458] Country selection improvement in entering address

        In this update we slightly reworked the way you enter addresses in the Add/edit service window: the Country field from a separate category has been placed together with the rest of the address fields:

         

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          November 3, 2022
          News > Feature release 11/03/2022

          Feature release 11/03/2022

          November 3, 2022

          Dear provider!

           

          Cloud-based PACS systems are becoming more common across radiology practices looking to increase the effectiveness and scalability of their clinical practice. Cloud PACS solutions are substantially faster than on-premise PACS systems and frequently have lower installation, operation, and management costs.

           

          In addition to the advantages that were mentioned above, EMSOW also always pays attention to your needs and tries to make updates every week so your work with us would be smoother and better. Check out a few enhancements in billing and financial analysis modules that can ease your work with EMSOW.

           

          If you are not with EMSOW yet, you are welcome to book a FREE online demo here!

          [#24489] Patient statement sent and created dates in End of month report

          Two more columns showing when a patient statement was created and sent have become available in the End of month report in Billing:

          [#24469] Improved search by insurance in Submit statements

          The latest release brings improvements in the Submit statements window in Billing. From now on, you can search statements by the service primary insurance that is also displayed in the statements grid. Another thing is that the Insurance type filter has been renamed to Current payer type which more accurately describes its purpose.

          [#23937] Projected written off amount in Financial Analysis

          In addition to the written off amount, the Financial Analysis module now also shows how much you could get for the claims that had been written off in the Written off projected column:

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            September 29, 2022
            News > Feature release 09/29/2022: HL7 requests

            Feature release 09/29/2022: HL7 requests

            September 29, 2022

            Dear healthcare practitioner!

             

            The pandemic showed the entire healthcare community how unprepared they were for a global, emergency event like this. Since the beginning of COVID, the entire medical sector has worked incredibly hard to prioritize advancements in patient care, including an increase in the implementation of technology. Both patients and providers understand and appreciate the value of digital health services, and more people are trusting these modes as ways to get and give care.

             

            Realizing how important it is to have a cloud-based business management solution with technology rise, EMSOW makes updates every week, taking into consideration your needs. You can see this week’s feature below.

             

            If you are not with EMSOW yet, you are welcome to book a FREE online demo here!

            [#23906] No more indication in main menu for archived unprocessed HL7 Requests

            Starting with this update, HL7 Requests in the main EMSOW menu will no longer be highlighted red when only archived HL7 requests remain unprocessed.

            Having not archived unprocessed requests will cause HL7 Requests turn red, just as usual:

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              September 16, 2022
              News > Feature release 09/16/2022: Support for worldwide addresses

              Feature release 09/16/2022: Support for worldwide addresses

              September 16, 2022

              Dear provider!

               

              The Global Healthcare market is anticipated to rise at a considerable rate during the forecast period, between 2023 and 2029. In 2022, the market is growing at a steady rate and with the rising adoption of strategies by key players, the market is expected to rise over the projected horizon.

               

              As you see, the healthcare industry keeps growing all over the world. EMSOW always tries to make useful features for you and the last enhancement allows you to add addresses in our software from all over the world. Below you can find out more about this handy feature.

               

              If you are not with EMSOW yet, you are welcome to book a FREE online demo here!

              [#24110] Support for worldwide addresses

              With the latest release, it is possible to enter addresses for any country in EMSOW if you select “Other world” in the Country field:

              If you wish to enable this feature, please contact our support team.

              STAY UP TO DATE WITH OUR WEEKLY NEWSLETTERS


                September 7, 2022
                News > Feature release 09/07/2022

                Feature release 09/07/2022

                September 7, 2022

                Dear practitioner!

                 

                The US healthcare industry is the third-largest in the country, and it impacts the lives of almost every American. Let’s look at the US healthcare industry statistics:

                • Healthcare spending represented 19.7% of the US economy in 2020, with $1.27 trillion in revenue.
                • 14% of U.S. adults are employed in the healthcare industry.
                • An average American couple aged 65 and over needs around $295,000 saved for medical expenses during retirement.
                • The U.S. ranks as the 35th healthiest country in the world.

                Since healthcare industry is really massive in the US, EMSOW understands its value and always has new features to share with you.  You can check this week’s updates below.

                 

                If you are not with EMSOW yet, you are welcome to book a FREE online demo here!

                [#23981] Use referring facility as service facility in electronic claims and CMS 1500 form

                With the latest update, we have added a new checkbox to the insurance settings:

                It allows you to always fill the service facility location information in electronic claims and the CMS 1500 claim form (Box 32) with the referring facility information.

                [#23960] Search in Billing by date when service status was changed to performed

                This release brings another search option in the Billing module under the Processing section of the search filter:

                Here you can specify the necessary date or date range when the service status was changed to performed.

                STAY UP TO DATE WITH OUR WEEKLY NEWSLETTERS


                  August 17, 2022
                  News > Feature release 08/17/2022

                  Feature release 08/17/2022

                  August 17, 2022

                  Dear healthcare provider!

                   

                  To help you manage your healthcare business more successfully, EMSOW works hard to provide you with new features and useful updates. We’ve added a new filter to one of the modules that can make your work with us more convenient. You can check it out below as well as another helpful feature.

                   

                  If you are not with EMSOW yet, you are welcome to book a FREE online demo here!

                  [#23993] Search processed HL7 requests without services

                  This week, we have added a new filter to the HL7 Requests module:

                  It allows you to search processed requests that are not linked to any service anymore (e.g., when a service was deleted some time later after the HL7 request had been processed).
                  [#23987] Allowed insurance groups for referring facility
                  With the latest release, it’s become possible to configure what insurance groups are allowed for a specific referring facility. You can do it in the new Allowed insurance groups tab in the referring facility settings:

                  This tab works the similar way as the Allowed insurances tab does: only the insurances from the selected insurance groups will be available for entering in all services under this referring facility.

                   

                  STAY UP TO DATE WITH OUR WEEKLY NEWSLETTERS


                    August 11, 2022
                    News > Feature release 08/11/2022: Billing module’s new search option

                    Feature release 08/11/2022: Billing module’s new search option

                    August 11, 2022

                    Dear provider!

                     

                    Recent changes to the U.S. healthcare system have brought about a variety of new challenges for providers and patients alike. Numerous elements of the healthcare reform, such as the adoption of time-consuming regular revisions to billing laws and regulations, may result in revenue losses for providers across the country. U.S. medical providers leave over $125 billion in uncollected revenue each year due to failure to stay current on medical billing rules.

                     

                    EMSOW always strives for better and easier work. With this week’s update, the Billing module features a new search option, which you can check out below. Also, we’ve added a couple of new useful features to the Data Import module, the Physician Portal and the Technologist Portal.

                     

                    If you are not with EMSOW yet, you are welcome to book a FREE online demo here!

                    [#23986] Search entire services without any payments in Billing

                    This release brings a new search query to the Billing module that allows you to find entire services without any payments:

                    [#23972] Rendering provider NPI in Data Import

                    While importing studies through the Data Import module, you can now provide just the rendering provider NPI number instead of their name inside the Rendering column of the spreadsheet with the data to be imported.

                    [#23952] CPT units and modifiers in Data Import

                    With another Data Import update, you can also import CPT units and modifiers. The respective columns have been added after the Studies column. Note that this feature works only for studies with exactly one CPT code.

                    [#23868] Study sharing in Physician and Technologist portal

                    With the latest release, you can share a study (by emailing a secure link to the study and its documents) with someone who doesn’t have an EMSOW account. To share a study, open the Physician or Technologist portal, select the necessary study and click the Share study button in the top toolbar:

                    Then fill out the necessary fields in the window that pops up and click Save.

                    EMSOW will send a message to the email address you specified, which will allow the recipient to view the shared study without logging in.

                    STAY UP TO DATE WITH OUR WEEKLY NEWSLETTERS


                      August 5, 2022
                      News > Feature release 08/05/2022: Billing module’s update

                      Feature release 08/05/2022: Billing module’s update

                      August 5, 2022

                      Dear practitioner!

                       

                      Healthcare is one of the largest and fastest-growing sectors of the American economy. Americans spend almost $8,000 annually per capita on healthcare, and a significant portion of that sum is spent on health insurance.

                       

                      This week EMSOW has made an update to the Billing module, which makes it possible to see the recipient of the most recent insurance claim in the End-of-month report. Below you can also find another useful feature for the mobile version.

                       

                      If you are not with EMSOW yet, you are welcome to book a FREE online demo here!

                      [#23871] Technologist name in Dispatch (mobile version)

                      Moving forward, the Dispatch module in the mobile version shows the technologist’s name alongside the referring facility name:

                      [#23195] “Last claim sent to” column in End of month report

                      With the latest release, the End of month report in Billing can show where the last insurance claim was sent to. To enable this, select the respective checkbox in a window that pops up before the report is prepared:

                      STAY UP TO DATE WITH OUR WEEKLY NEWSLETTERS


                        July 27, 2022
                        News > Feature release 07/27/2022

                        Feature release 07/27/2022

                        July 27, 2022

                        Dear healthcare provider!

                         

                        COVID-19 created a greater demand for virtual and home-based care. House-based care has expanded more mobile imaging options for patients, such as the first mobile lung cancer screening program in the country, because it isn’t yet able to deliver hospital-like surroundings or technology into the home. To provide radiological care at home, more radiologists are growing their mobile practices.

                         

                        Since the industry is growing, every week EMSOW creates useful features for our clients to work comfortably and successfully.

                         

                        You are welcome to check all the updates below.

                         

                        If you are not with EMSOW yet, you are welcome to book a FREE online demo here!

                        [#23907] Edit external service ID in Add/Edit service window

                        Recently, we added an easy way of editing the study external accession number while you are editing the service. This week we’ve gone further and now you can edit the external service ID as well!

                        Just select Edit external numbers in the study dropdown menu:

                        And enter the necessary external numbers in the window that pops up:

                        [#23831] Study sorting by service priority in Physician Portal

                        Moving forward, studies in Physician Portal are arranged according to their priority: STAT studies come first, ASAP studies come second and then comes the rest (routine studies):

                        [#23774] Eligibility corrections

                        We have fixed a bug when the insurance eligibility indicator showed a wrong color (orange instead of green) when the date of service is not within the insurance’s hospice benefit range.

                        STAY UP TO DATE WITH OUR WEEKLY NEWSLETTERS


                          July 14, 2022
                          News > Feature release 07/14/2022: Improvements in invoice sorting

                          Feature release 07/14/2022: Improvements in invoice sorting

                          July 14, 2022

                          Dear practitioner!

                           

                          What can healthcare organizations do to reduce billing compliance risks in 2022?

                          Educate. Make sure providers and coders stay informed as billing rules and regulations change.

                          Predict. Expand “revenue intelligence” and predictive analytics tools to proactively catch billing errors and avoid first-pass denial rates.

                          Monitor. Meaningful audits and analysis go beyond error detection with true insights into the causes of errors and the tools to correct them.

                          Manage. It’s not enough to audit if no changes are made. Implement corrective action and follow-up.

                           

                          As for EMSOW, we always strive for making your work easier. This week we’ve made an improvement in the way of sorting of invoice items, now you’ll be able to choose the most convenient way for you.

                          There is also another useful update which you can find below.

                           

                          If you are not with EMSOW yet, you are welcome to book a FREE online demo here!

                          [#23775] Default invoice sorting by patient name

                          Moving forward, the default way of sorting of invoice items has been changed from sorting by the service ID to sorting by the patient’s name. You can set your preference in the referring facility settings (on the Billing tab):

                          [#23501] Edit external accession number in Add/Edit service window

                          With the latest update, we have added an easy way of editing the study external accession number while you are editing the service. Select Edit external A/N in the study dropdown menu:

                          And enter the external accession number in the window that pops up:

                          STAY UP TO DATE WITH OUR WEEKLY NEWSLETTERS


                            July 8, 2022
                            News > Feature release 07/08/2022: An update in Billing section

                            Feature release 07/08/2022: An update in Billing section

                            July 8, 2022

                            Dear healthcare provider!

                             

                            Medical billing is one of the most important elements of a healthcare system that ensures that information and data are properly tracked, and there is a regular flow of information between healthcare providers, insurance companies and reporting tools. Medical practices must integrate billing software to ensure that claims are correctly processed and submitted, payments are collected in time, and all important data points are properly stored for efficient analytics and reporting.

                             

                            This week EMSOW made an update to its Billing section, which will make it easier to integrate EMSOW data with external software based on accession numbers.

                             

                            If you are not with EMSOW yet, you are welcome to book a FREE online demo here!

                             

                            [#23636] External accession number in End of month report

                            With the latest release, the End of month report in Billing can show external accession numbers of studies. To enable this, select the respective checkbox in a window that pops up before the report is prepared:

                            STAY UP TO DATE WITH OUR WEEKLY NEWSLETTERS


                              June 22, 2022
                              News > Feature release 06/22/2022: Improved work with DICOM images

                              Feature release 06/22/2022: Improved work with DICOM images

                              June 22, 2022

                              Greetings to all!

                               

                              Every week, we bring you something new to help you run your healthcare business more effectively. This week we released a couple of updates to improve your work with DICOM images. These features will make your work with EMSOW simpler and better.

                               

                              If you are not with EMSOW yet, you are welcome to book a FREE online demo here!
                              [#23684] Search DICOM images by institution name in PACS Storage
                              With the latest release, you can search DICOM images by the institution name. We have added the respective field to the search filter under the DICOM: Other fieldset:

                              The PACS Storage grid now features a new column for showing the institution name:

                              STAY UP TO DATE WITH OUR WEEKLY NEWSLETTERS


                                June 2, 2022
                                News > Feature release 06/02/2022: Improved processing module

                                Feature release 06/02/2022: Improved processing module

                                June 2, 2022

                                Dear practitioner!

                                 

                                The global mobile imaging market size was valued at $29,389.4 million in 2020, and is projected to reach $53,847.8 million by 2030 registering a CAGR of 6.50% from 2021 to 2030. Mobile imaging technology is used to provide fast, accurate diagnostic services on site, transforming a traditionally time-consuming process into a smooth, easy one with immediate results. Mobile imaging has a variety of novel uses in fields such as cardiology, neurology, and women’s health. Direct X-ray, electrocardiogram (EKG), and ultrasound services are provided by mobile imaging services to medical facilities as well as residential and private sector residents.

                                 

                                The bigger the industry becomes, the more difficult it is cope with it. EMSOW always tries to make it easy and clear to work with. This week EMSOW made an update in the Processing module. This feature can be extremely useful if you have repetitive orders with the same patients but the orders differ in the date of service, ordering or referring facility, etc.

                                 

                                Below you can find other useful updated features which can make your work with EMSOW better!

                                 

                                If you are not with EMSOW yet, you are welcome to book a FREE online demo here!

                                [#23693] Study report finalized time in End of month report

                                From now on, the End of month report shows not only the date when the study report was finalized but also the exact time. To that end, we replaced the old Finalized date column with Finalized time. You can select this column (and a multitude of others) in a window that pops up before generating the report:

                                [#23618] Copy orders in Processing

                                With the latest update, you can copy orders in the Processing module. To copy an order, click the Copy order button on the order toolbar:

                                In the window that will show up, select the parameters for the new order, similar to when you create a new order from scratch:

                                As a result, the newly created order will have all the patients from the source order with the same services and documents.

                                [#23568] “Processing” as default note’s type

                                Moving forward, when adding a note in the Billing information for service window, the default note type will be selected as “Processing” instead of “Collection” as it was before:

                                This will make the note visible in the both modules: Processing and Billing.

                                STAY UP TO DATE WITH OUR WEEKLY NEWSLETTERS


                                  May 25, 2022
                                  News > Feature release 05/25/2022: Updated “Invoice aging by month” report

                                  Feature release 05/25/2022: Updated “Invoice aging by month” report

                                  May 25, 2022

                                  Dear provider!

                                   

                                  Invoices are an important document for any business. Sellers need to issue invoices to customers regularly in order to get paid in time and maintain the cash flow of the business. Each invoice consists of the details about the purchased goods or services, quantities, price, date of delivery, delivery method, and payment methods. Since health services are typically provided on a continuous basis, invoice aging is an important part of financial reporting.

                                   

                                  This week, EMSOW has made an update to the “Invoice aging by month” report. Now it allows you to see the referring facility address.

                                   

                                  If you are not with EMSOW yet, you are welcome to book a FREE online demo here!

                                  [#23590] Referring facility address in “Invoice aging by month” report

                                  From now on, the Invoice aging by month report shows the referring facility address:

                                  You can download the Invoice aging by month report by clicking the respective button on the toolbar in the Invoices module:

                                   

                                  STAY UP TO DATE WITH OUR WEEKLY NEWSLETTERS


                                    May 24, 2022
                                    News > Five ways to eliminate duplicated patient records

                                    Five ways to eliminate duplicated patient records

                                    May 24, 2022

                                    Most healthcare providers have issues with duplicated health records. They cause excessive time and effort because a lot of information has to be entered twice. But the real problem is that duplicated records are not always the exact copies of each other. Instead, information about one patient is kept in several separate documents. Even during the coronavirus pandemic, duplicates have been leading to poor patient identification – hampering the response rate and patient outcomes. Another pitfall is associated with HIPAA compliance since duplicated records increase the chance of ePHI loss.

                                    AHIMA has stated that 20% of the medical records in healthcare systems with multiple facilities are duplicates, and they can cost up to $40 million for any healthcare provider. What’s more, while 72% said they work on mitigating duplicate records on a weekly basis, the researchers noted that there is a general lack of resources available to adequately correct duplicates.

                                    Here you can find five simple, yet efficient ways to eliminate duplicates. All of them are associated with electronic records, so these ways can be related to particular software features that advanced healthcare solutions can offer.

                                    Disallowed double-entry of the same patient. Some systems do not allow you to enter two patients with the same demographics (first name, last name, and date of birth). This prevents you from creating duplicates.

                                    Automatic retrieving all the patients with similar demographics. When you start entering a new patient, the system automatically shows you the list of patients with the same name or last name or especially date of birth. Say, you have entered a date of birth. Then the system shows you all the patients, whose birthdate is the same. This feature can be implemented as a dropdown menu. It allows you to check all the patients with the same demographic parameters. Such an option helps you find the same patient even if his or her name has changed. Besides, it decreases data entry time.

                                    Informing you about repeated studies. If you are entering an appointment or exam which has been already done for a patient, a smart solution will inform you about it by highlighting the existing procedure or displaying a special icon. This helps you avoid double entry and prevent your business from revenue losses since insurance companies often deny claims for repeated procedures.

                                    User-friendly search filters, which allow you to retrieve any patient and find his or her duplicated records. Even if double-entry is disallowed, one patient can be entered two times because their name has changed after marriage or the previously entered demographics are incorrect.

                                    Merge tool. Having identified several records for the same patient, you need to easily fix this issue. With some systems, you can easily merge several records into one and make the patient history consequent and complete.

                                    These basic tools can be combined into a single system to guarantee maximum transparency of your record management. It can be either a PACS or EHR system. Anyway, they will help you minimize duplicated records and decrease revenue losses.

                                    STAY UP TO DATE WITH OUR WEEKLY NEWSLETTERS


                                      May 18, 2022
                                      News > Feature release 05/18/2022: Enhanced financial analysis module

                                      Feature release 05/18/2022: Enhanced financial analysis module

                                      May 18, 2022

                                      Greetings to all!

                                       

                                      The medical billing department is the key to the continued profitability of any medical practice. Bills must be created on a timely basis, submitted properly to various insurance companies and government entities, and followed-up regularly to ensure prompt payment is received. Solid billing practices lead to a better cash flow and improved Revenue Cycle Management, which, in turn, ensures financial stability of your company and allows you to keep the practice running without worrying about money.

                                       

                                      EMSOW strives to make it easier for your billing department to work. In the latest release, we enhanced our financial analysis feature and added an advanced option to override referring facility information in insurance claims.

                                       

                                      If you are not with EMSOW yet, you are welcome to book a FREE online demo here!

                                      [#23433] “Charged” column in Financial Analysis

                                      From now on, the Financial Analysis module shows the charged amount:

                                      [#23412] Overriding referring facility information with a billing rule

                                      This can be done by configuring a billing rule where we have added the Override column with a clickable link:

                                      With this link, you can open a window with the overriding settings:

                                      Now, all studies affected by this billing rule will have this data in their billing information.

                                      You can also override referring facility information for any study individually. In order to do that, open the study billing information window and click the link under Override:

                                      STAY UP TO DATE WITH OUR WEEKLY NEWSLETTERS


                                        May 5, 2022
                                        News > Updated Insurances module

                                        Updated Insurances module

                                        May 5, 2022

                                        Dear practitioner!

                                         

                                        This week EMSOW made an update in Insurances module and we decided to share some life insurance facts and statistics with you:

                                        • In 2020, 54% of Americans were covered by life insurance.
                                        • 50% of people overestimate the cost of term life insurance. Millennials, in particular, overestimate the cost by 213%.
                                        • A man’s average premium is about 12% more per month than a woman’s.
                                        • The number of consumers who prefer internet sales for life insurance increased from 17 percent in 2011 to 29 percent in 2020.

                                         

                                        Below you can also find another useful update that can make your work with EMSOW more comfortable!

                                         

                                        If you are not with EMSOW yet, you are welcome to book a FREE online demo here!

                                        [#23513] Employee condition in referring contract terms

                                        With the new update, you can specify an employee status as a referring contract term:

                                        For managing referring contracts, follow Setup → Billing → Referring Contracts in the main EMSOW menu.

                                        [#23432] Ignored insurances in crossover posting

                                        The latest release makes it possible to select secondary insurances that will be excluded from crossover posting for a specific primary insurance (typically Medicare). In order to do that, open your primary insurance settings (Setup → Insurances in the main EMSOW menu) and select the Ignore crossover requirement tab:

                                        Here you can select any insurance from among those on your domain.

                                        STAY UP TO DATE WITH OUR WEEKLY NEWSLETTERS


                                          April 28, 2022
                                          News > Send DICOM images to your referring doctors together with radiology results!

                                          Send DICOM images to your referring doctors together with radiology results!

                                          April 28, 2022

                                          Dear provider!

                                           

                                          As we know, there are numerous benefits of using a PACS in radiology and below you will find the top 3:

                                          • Improved Management of Patient Data. PACS makes it easy for physicians to store data and manage patient reports in a better way.
                                          • Economically Viable. A PACS is much more economical and this system is entirely computer-based, which means that you can easily view images and reports through the software on any digital device.
                                          • Complete Range of Tools for Enhanced Visualization. PACS allows images to be zoomed in and visualized in a better way. There are numerous tools available in the system that can be used to interpret and study data.

                                           

                                          This week EMSOW created a new PACS Destinations module and made some improvements to ease your work with PACS. From now on, PACS destinations can now be added and edited. You can find all the details below as well as one more useful feature.

                                           

                                          If you are not with EMSOW yet, you are welcome to book a FREE online demo here!

                                          [#23416] Manage PACS sending settings in one place and send images to referring doctors, referring facilities, ordering facilities, and PCPs

                                          The latest update introduces an easy and convenient way to configure PACS sending in the new PACS Destinations module (under Setup → PACS in the main EMSOW menu). Here you can add and edit PACS destinations that are basically PACS sending presets:

                                          Previously, these settings were configured individually for each reading facility or reading doctor where it was necessary. From now on, you only need to configure a preset in PACS Destinations and then select it in the referring facility or referring doctor settings:

                                          Furthermore, you can select a PACS destination for a referring facility, referring doctor, ordering facility, or primary care practitioner as well. In this case, they will receive the images once the study report is sent.

                                          [#23418] View studies history for ordered study

                                          With the latest update, you can view the patient’s studies history while adding or editing an ordered study:

                                          Here you can see both patient’s ordered studies and performed studies as well.

                                          The History pane can be shown or hidden using the toggle button in the top-right corner of the editing window.

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                                            April 20, 2022
                                            News > Feature release 04/20/2022: Improved Ordered studies window

                                            Feature release 04/20/2022: Improved Ordered studies window

                                            April 20, 2022

                                            Dear practitioner!

                                             

                                            Every week, we bring you something new to help you run your healthcare business more efficiently. This week we have improved Ordered studies window.

                                             

                                            If you are not with EMSOW yet, you are welcome to book a FREE online demo here! You will see how it works, have your questions answered, and compare prices.

                                             

                                            [#23493] Room number in Ordered studies window

                                            From now on, you can see the patient room number in the Ordered studies window:

                                             

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                                              April 6, 2022
                                              News > Feature release 04/06/2022: Updated insurance and billing sections

                                              Feature release 04/06/2022: Updated insurance and billing sections

                                              April 6, 2022

                                              Dear all!

                                               

                                              Let’s start this day with some insurance facts! Did you know that Taco Bell once purchased taco insurance, America Ferrera had her smile insured for $10,000,000 and no insurance company will underwrite Jackie Chan’s productions?

                                               

                                              As for EMSOW’s insurance and billing sections, this week we have completed a new feature to improve your claims management, as well as another useful option.

                                               

                                              If you are not with EMSOW yet, you are welcome to book a FREE online demo here!

                                              [#23411] User permission for updating insurance information in future services

                                              The latest update introduces a new user permission that allows them to apply the insurance information changes (e.g., a new policy number) from the service currently being edited to all patient’s services with a later date of service.

                                              The permission can be granted or revoked in the user groups management module (Admin → Groups in the main EMSOW menu).

                                              [#23368] Fix for searching by CARC codes in Billing

                                              We have fixed a bug when studies with some CARC codes didn’t show up in Billing if the CARC search filter was used.

                                              [#21079] Search by insurance in Financial Analysis

                                              From now on, you can search financial performance data by a specific patient insurance with this new search option:

                                               

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                                                March 16, 2022
                                                News > Feature release 03/16/2022: Update in transactions

                                                Feature release 03/16/2022: Update in transactions

                                                March 16, 2022

                                                Greetings to all!

                                                 

                                                For many practitioners, being paid on time and appropriately is a chief concern. Electronic claim submission is one tool practitioners are increasingly using to facilitate the claim reimbursement process. Practitioners are discovering that transmitting insurance claims electronically to carriers managed care companies, and other health care payers can increase their practice’s cash flow and help streamline their billing operations.

                                                 

                                                EMSOW cares about its users and makes updates every week and this time we’ve made an update in Transactions to facilitate the work with electronic claims. You can find this enhancement below.

                                                 

                                                If you are not with EMSOW yet, you are welcome to book a FREE online demo here!

                                                [#23254] Ability to add claim notes

                                                With the latest update, you can add a short note to an electronic claim. To do this, hover your mouse over the claim transaction and click this button:

                                                Then enter the desired note in the window that pop-ups:

                                                The note will appear in Loop 2400 of the electronic claim and in Box 19 of the HCFA-1500 form as well.

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                                                  March 9, 2022
                                                  News > Feature release 03/09/2022: Payer filter in Billing

                                                  Feature release 03/09/2022: Payer filter in Billing

                                                  March 9, 2022

                                                  Dear provider!

                                                   

                                                  It can be tough to stay up to date and properly informed on all of the industry-based acronyms in the ever-changing world of healthcare. One of the most important areas of healthcare to understand is the payer and provider sectors. These healthcare sectors play a crucial role in how our healthcare system functions in the United States.

                                                   

                                                  Realizing all the difficulties one can face, EMSOW makes updates every week to make sure our clients are always up to date with the latest developments and updates.

                                                   

                                                  There is an update in Billing module this week that allows you to search studies with a particular assigned payer (an insurance, facility, or third party) or without one.

                                                   

                                                  In addition, below you can find another update that we’ve made to make your work with EMSOW easier!

                                                   

                                                  If you are not with EMSOW yet, you are welcome to book a FREE online demo here!

                                                  [#23315] Payer filter in Billing

                                                  A new search option has been added to the Billing module search filter – Payer:

                                                  The payer for a study can be assigned in the Payer Assignment module (under Billing in the main EMSOW menu).

                                                  [#23191] Link to study images in reports

                                                  With the latest update, it is possible to include a link to access DICOM images in a study report:

                                                  With that link, the referring doctor can access the study images even without logging in to EMSOW. If you would like to customize your report templates so they include a link to the study images, please contact our support team.

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                                                    March 2, 2022
                                                    News > Feature release 03/02/2022: Updates in medical records

                                                    Feature release 03/02/2022: Updates in medical records

                                                    March 2, 2022

                                                    Dear practitioner!

                                                     

                                                    We all know that complete and accurate medical records enable healthcare workers to treat patients to the best of their abilities. Every accessible detail is crucial since the information gathered can help with diagnosis and treatment.

                                                     

                                                    EMSOW takes care of its users, so this week we’ve made an update and now it’s possible to add the medical records information to an electronic claim simply using the button that appears when you are hovering the mouse pointer over the claim.

                                                     

                                                    You can also check out couple of updates in Financial Analysis.

                                                    If you are not with EMSOW yet, you are welcome to book a FREE online demo here!

                                                    [#23116] Medical records information in claims
                                                    The medical records information will be placed inside the PWK segment of the electronic claim:

                                                    It is also possible to “unclick” the button if you don’t wish the medical records information to be included in the claim.

                                                    [#23194] Grouping by referring account in Financial Analysis

                                                    Moving forward, it is possible to group data in Financial Analysis by referring accounts using this new option in the search filter:

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                                                      February 24, 2022
                                                      News > Feature release 02/24/2022: Updated Invoices module

                                                      Feature release 02/24/2022: Updated Invoices module

                                                      February 24, 2022

                                                      Dear healthcare provider!

                                                       

                                                      Have you heard that global healthcare spending could reach over $10 trillion by the end of 2022? Aging and growing populations, higher rates of chronic health conditions, and exponential but costly advances in digital technologies will continue to push global healthcare expenditures upward.

                                                       

                                                      Realizing how crucial the healthcare field is, EMSOW improves your workflow every week.

                                                       

                                                      This week we’ve made an update to the Invoices module, which you can check out below.

                                                       

                                                      If you are not with EMSOW yet, you are welcome to book a FREE online demo here!

                                                       

                                                      [#23136] Billing company email in invoices for laboratory tests

                                                      Starting with this update, the billing company email is printed on invoices for laboratory tests:

                                                       

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                                                        February 16, 2022
                                                        News > Feature release 02/16/2022: Improved Billing module

                                                        Feature release 02/16/2022: Improved Billing module

                                                        February 16, 2022

                                                        Greetings to all!

                                                         

                                                        Health insurance remains a relevant and politicized topic in the United States. Let’s have a look at Health Insurance Statistics 2021:

                                                        • 4% of Americans were uninsured in 2018, thus leading to staggering health care costs in case of a medical emergency;
                                                        • On a yearly basis, roughly 4% of uninsured Americans are forced to declare bankruptcy due to overwhelming health care costs;
                                                        • 40%–50% of US residents rely on employer health insurance;
                                                        • New York is known for having the highest health insurance rates, whereas New Mexico has the lowest;
                                                        • In the US, it’s estimated that insurance fraud leads to costs of over $80 billion on a yearly basis.

                                                         

                                                        EMSOW understands the difficulties you can face with, that’s why every week we update certain modules of our platform for you to work with it in a convenient way. With the latest update, the Billing module offers you the new search options that allow you to search studies that do not include a specific insurance or insurance group.

                                                         

                                                        Below, you can also find some updates in the Invoices module.

                                                         

                                                        If you are not with EMSOW yet, you are welcome to book a FREE online demo here!

                                                         

                                                        [#23107] Excluding filters for insurances in Billing

                                                        When excluding an insurance, you can additionally specify if the excluded insurance must be the primary one or not. You will find the new search options under the Insurances section in the Billing module search filter.

                                                        [#23088] Invoices modifications report

                                                        A new report has become available in the Invoices module – Invoices modification report:

                                                        Upon selecting the report in the dropdown menu, EMSOW will prompt you to specify the desired date range that all invoice modifications should fall under. After that, a spreadsheet with the report will be downloaded. The report reflects when and by whom a modification has been made as well as new invoice amounts and procedures count:

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                                                          February 9, 2022
                                                          News > Feature release 02/09/2022: Improved Fee Schedules module

                                                          Feature release 02/09/2022: Improved Fee Schedules module

                                                          February 9, 2022

                                                          Dear practitioner!

                                                           

                                                          As we move forward in the healthcare industry, there will be more pressure and attention put on physician fee schedules. Payors and consumers will continue to put pressure on fee schedules to reduce costs, making healthcare more accessible to them. Given the current healthcare climate, it is believed that fee schedules will continue to be a contentious topic of conversation.

                                                           

                                                          Meanwhile EMSOW makes it easier and more comfortable to use the platform and its Fee Schedules module as well. This week we’ve made more fee schedule formats available for import.

                                                           

                                                          If you are not with EMSOW yet, you are welcome to book a FREE online demo here!

                                                           

                                                          [#23131] Support for more fee schedule import formats

                                                          With the latest update, three more formats have become available for importing fee schedules to EMSOW: Noridian, First Coast Service Options, and Wisconsin Physicians Service. The “Mpfsp” fee schedule format has been renamed as NGS Medicare.

                                                          To import a fee schedule, follow Setup → Billing → Fee Schedules in the main EMSOW menu and click the Data import button on the toolbar. Select the necessary import format along with the other parameters and click Save:

                                                           

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                                                            February 2, 2022
                                                            News > Feature release 02/02/2022: Updates in billing transactions

                                                            Feature release 02/02/2022: Updates in billing transactions

                                                            February 2, 2022

                                                            Dear practitioner!

                                                             

                                                            As the population grows, the importance of the healthcare system intensifies particularly in times of any global pandemic like one caused by Coronavirus, which has put tremendous pressure on the capacity and capability of health institutions and healthcare providers.

                                                             

                                                            We realize how difficult it is to manage business these times, that’s why EMSOW enhances the platform every week to make it easier for you to use and for your business to prosper.

                                                             

                                                            This week we slightly changed our user permissions system to give you more flexibility in allowing users to remove billing transactions. You can also check out a new viewing mode in the DICOM Viewer.

                                                             

                                                            If you are not with EMSOW yet, you are welcome to book a FREE online demo here!

                                                             

                                                            [#23126] Permissions for users to remove specific billing transactions

                                                            From now on, instead of a single permission to remove a billing transaction of any kind, EMSOW offers a full range of specific permissions to remove a transaction of a particular type such as “rebill”, “charge”, “claim”, “statement”, “payment”, “write-off”, “open”, “close”, “invoice”, “superbill”, “adjustment”, and “purchased charge”.

                                                            To configure permissions, follow Admin → Groups in the main EMSOW menu and double-click into the necessary group:

                                                             

                                                            [#22988] See all DICOM images on one page in DICOM Viewer

                                                            The latest update introduces a new viewing mode in the DICOM Viewer. It shows all images on one page. To activate the new mode, click the Show image space button on the toolbar:

                                                             

                                                            Then the viewport will show all images on one page:

                                                             

                                                            You can scroll through the images and double-click each image to see it full-size in the regular viewing mode. It is also possible to play cineloops by hovering your mouse cursor over them.

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