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August 13, 2021
News > Improved HL7 functionality for imaging providers!

Improved HL7 functionality for imaging providers!

August 13, 2021

EMSOW feature release

What makes EMSOW special? The answer is – integration! The platform can work seamlessly with any EMR/EHR system that supports the HL7 protocol. You can receive requests for appointments via ORM messages, billing requests via DFT, and send lab/radiology results via ORU automatically – no matter which EMR your client uses.

This time, we have updated our HL7 Requests module. If you are our customer, see the description below. If you are new and want to learn how to keep all your client connections under one umbrella through HL7, book a call with us.

[#22081] Improved default settings in the HL7 requests module

In previous versions, the system displayed all the HL7 requests upon opening the HL7 Requests module. This took time and occasionally caused slowdowns. We have changed this default setting.  Now, upon clicking on the HL7 Requests button, EMSOW displays the information for the current date only.
TIP: To search HL7 requests by any parameter and in one click, use search filters in the Options panel.

HL7

[#22210] Process multiple messages at once in HL7 Requests

EMSOW runs a series of tests when it receives an HL7 message, e.g., it checks if the referring facility from the message matches your database records. In case of any inconsistency, the message remains in the Pending or Failure status. To make it easier for you to handle such issues, we added support for processing multiple messages at once. Now, if you found an issue and corrected it, you can select more than one message and click Process (Auto) to quickly turn the received messages into EMSOW service records.

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    July 28, 2021
    News > New Tool for Primary Care Practitioners Management

    New Tool for Primary Care Practitioners Management

    July 28, 2021

    EMSOW Feature Release

    [#22072] Manage primary care practitioners in EMSOW

    With this update, we added a new module for primary care practitioners management. The new module is located under Setup → Referring → Primary Care Practitioners in the main EMSOW menu.

    In the primary care practitioner settings, the following options are available:
    New Tool for Primary Care Practitioners Management

    The Referring doctors tab allows you to link your practitioner to a referring doctor:
    New Tool for Primary Care Practitioners Management

    On the Study groups tab, you can specify the study groups available for the practitioner:
    New Tool for Primary Care Practitioners Management

    And lastly, the Contacts tab where you can add the practitioner contacts:
    New Tool for Primary Care Practitioners Management

    This is just the beginning – we will extend the support for primary care practitioners in future updates. Stay tuned!

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      July 26, 2021
      News > New features for diagnostic imaging workflow!

      New features for diagnostic imaging workflow!

      July 26, 2021

      EMSOW Feature Release

      With EMSOW, you can improve your diagnostic imaging workflow every week because each week, we have some improvement to roll out.

      [#22099] Auto-populate number of days in invoice

      With this update, we added an option to the referring contract settings and invoice editing window that allows you to auto-calculate the number of days for which the PPD fee will be applied based on the number of visits.

      All you need to do is select the Auto checkbox in the invoice editing window, after which the Days field will be auto-filled:
      New features for diagnostic imaging workflow!

      [#22098] New referring contract term conditions: Reference lab & CPT

      The latest update bring two more referring contract term conditions: CPT codes and Allow for reference laboratory:
      New features for diagnostic imaging workflow!

      The latter will apply the referring contract term to tests with a specified reference laboratory.

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        July 9, 2021
        News > Billing and HL7 updates for diagnostic imaging

        Billing and HL7 updates for diagnostic imaging

        July 9, 2021

        We would like to share a digest of essential EMSOW updates that are out now. All of them were suggested by our customers, and we hope they streamline the operational and billing workflow for our users… and you, too!

        These new features improve billing practices and enhance integration with EHR/EMR systems through the HL7 protocol.

        Please see details below.
        If you want to find out more, book a demo with us.


        [#21957] New search filters and grid columns for HL7 Requests

        In the latest release, we have made several improvements in the HL7 Requests module:

        • New search filters Date of service and External service ID (under the Request section)
        • A new grid column External service ID
        • The Created date search filter has been renamed as Received date and the Processed at grid column has been renamed as Processed date
        • The ID and Filename search filters have been moved from the General section to the Request

        This update is meant to make it easier for you to manage incoming orders from EMR systems.


        [#22000] Search studies in Billing regardless of the report status

        Previously, the Report search option in Billing allowed you only to switch between “Report received” and “Report not received”. With this update, you can clear the field and search studies regardless of their report status:

        HL7

        [#21973] Reference labs in reading and billing rule conditions

        From now on, it is possible to choose a reference laboratory as a condition in reading and billing rules:
        HL7
         [#21978] Email notifications of scheduled tests for patients and their referring facilities

        With this update, EMSOW can notify a patient once their ordered test has been scheduled and notify the referring facility as well. The message that is sent to the patient contains preparation instructions for the upcoming test. The message for the referring facility includes study details.

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          June 16, 2021
          News > Improved medical billing functionality

          Improved medical billing functionality

          June 16, 2021

          EMSOW feature release

          Every week we bring something new to help you make your healthcare business more efficient. This week we upgraded our billing functionality.

          If you want to learn more about the only cloud platform that puts all of your diagnostic imaging, appointment scheduling, and billing tasks under one umbrella, book a consultation with us, and we’ll give you a custom affordable quote in under 24 hours.

          Now, we welcome you to check out what’s new:

          [#21916] Select a billing route depending on the referring facility

          Did you know that EMSOW has a feature called “Billing routes”? It is a configurable medical billing rule that EMSOW uses to automatically determine what clearing house connector should be used for electronic claim submission.

          EMSOW integrates with any clearing house that supports the X12 5010 standard for professional claims (837P), and, thanks to the billing routes, you can work even with multiple clearing houses!

          Starting with this update, it is possible to specify particular referring facilities in the condition of a billing route, meaning that you can use a specific clearing house connection to bill for procedures rendered at specific nursing homes and doctors’ offices:

          improved medical billing functionality

          To access the billing routes, follow the path Setup → Rules → Billing Routes in the main EMSOW menu.

          [#15896] Merge insurance records

          If you receive order data from many sources, including HL7 ORM and DFT messages, API integrations and manual data entry, you may be dealing with a lot of duplicate entries in the Setup → Insurances directory.

          Now you can merge these duplicate records and map insurance departments:

          improved medical billing functionality

          improved medical billing functionality

          The resulting record with take the payer ID and claim code from the “target” record, and the name from other record will be added as an alias for future mapping. Note that you cannot merge more than two insurances at once.

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            June 11, 2021
            News > Improved HL7 functionality and more!

            Improved HL7 functionality and more!

            June 11, 2021

            EMSOW feature release

            If you need to transfer reports to your clients’ EMR systems or receive orders through HL7, EMSOW might be the perfect fit. EMSOW is much more than exam storage – you can deliver clinical findings to referring doctors, schedule exams, bill insurance companies – all from one simple system that runs in the cloud.

            Check out our updates below, which are meant to improve your HL7 experience and provide better tools for appointment scheduling.

            To learn more about EMSOW in general, start by watching our one-minute video:

             [#21791] HL7 Requests improvements

            This release brings numerous improvements to the HL7 Requests module:

            • When you export the list of requests into a file, the CPT and diagnosis codes will be included in the Studies column
            • New search options ID and Filename:

            HL7

            • A new column Filename (hidden by default)
            • A new column Status message showing request processing errors
            • A new button Download Original File in the Appointment request contents window (opens upon clicking the View button on the toolbar):

            HL7

             

            [#21905] Ordering locations import from HL7

            Starting with this update, EMSOW can extract the ordering location from an incoming HL7 request and save it in the service created.

            A new option allowing you to search studies by ordering locations has been added to the Billing module search filter (under the Order section):

            HL7

            The ordering locations can also be included in the End of month report in Billing if you enable the respective column before creating the report.

            [#21852] Updated study ordering experience

            With this update, you can opt to schedule ordered studies in a different manner. After clicking Schedule in the Ordered studies window, you will see another window where you can adjust the date of service and assign a technologist:

            Improved HL7 functionality and more!

             

            As a result, a new office schedule event will be created. This way of scheduling requires the study begin time to be specified before scheduling (you can do it in the Edit ordered study window).

            If you are interested in this feature and want to enable it in your account, please contact our support team.

            [#21851] Begin time and duration for ordered studies

            From now on, you can set the begin time and duration for ordered studies, which allows for more effective scheduling. The respective fields have been added to the Edit ordered study window:

            Improved HL7 functionality and more!

            [#21850] Adding insurances for ordered studies

            With the latest update, you can add and edit insurance information for ordered studies just the same way as you do for services:

            Improved HL7 functionality and more!

            [#21876] CLIA in claims without reference lab

            Starting with this update, it is possible to add a CLIA number to a reading facility:

            Improved HL7 functionality and more!

            This CLIA number will be populated in box 23 and “NO” will be checked in box 20 of the claim form unless a reference lab is specified.

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              May 27, 2021
              News > Updated HCFA forms, patient scheduling and more!

              Updated HCFA forms, patient scheduling and more!

              May 27, 2021

              EMSOW feature release

              Did you know that you can create and send HCFA forms right from a diagnostic image storage system? And that’s not the whole story. EMSOW allows you to schedule patients, run financial analytics and write radiology reports and clinical notes based on smart templates, not too mention it is fully compliant with DICOM and HL7 standards. You can find all the tools your diagnostic business requires in one simple cloud solution.

              Want to learn more? We would be happy to show you EMSOW and discuss how it can help your practice!

              [#21854] Updated referring provider format in HCFA 1500 box 17

              From now on, the full doctor’s name in box 17 appears in the following order: the first name, the middle name, the last name, and their title:

              HCFA forms

              [#21853] Patient schedule – referring facility working time indication

              Starting from this update, the referring facility working time can be highlighted with a light green background:

              HCFA forms

              If you would like to enable this feature, please contact our support team.

              [#21837] Changes in paper claims for reference laboratories

              The latest release also slightly changes how paper claims are filled out for lab tests that involve an outside laboratory:

              • CPT modifier 90 is added
              • the reference laboratory CLIA is populated in box 23 if no authorization number is provided
              • the reference laboratory location information is populated in box 32
              • in box 20, “YES” is checked under “OUTSIDE LAB?” (if the reference laboratory is selected for the test)

              [#21684] Grouping by service in Rendering Provider Portal

              With this update, it is possible to group studies by service in Rendering Provider Portal. To do this, click Preferences (in the right upper corner) and select View → Group by service:

              HCFA forms

              This grouping mode also allows you to collapse or expand the contents of a service by clicking “plus” and “minus” buttons in the service header.

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                May 19, 2021
                News > Access to patient history for clinicians and NPs

                Access to patient history for clinicians and NPs

                May 19, 2021

                EMSOW feature release

                EMSOW puts together all the tools your diagnostic business needs: from scheduling to dispatch, consult notes, DICOM storage and billing. This week we have updated another essential feature – patient history – and made it available to the users of our Rendering Provider Portal.

                Want to learn more? We would be happy to show you EMSOW and discuss how it can help your practice.

                 [#21683] Patient’s history in Rendering Provider Portal

                With this update, you can view the history of a patient’s prior visits in Rendering Provider Portal just the same way as in Physician Portal. If the patient has previous studies or consults in their history, you can click the history icon to display those records:

                patient history

                In the window that opens, you will see the information and uploaded documents for each visit of the patient.

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                  May 12, 2021
                  News > Improved Physician portal and Financial analysis

                  Improved Physician portal and Financial analysis

                  May 12, 2021

                  EMSOW feature release

                  POCUS and portable X-ray providers take benefit from our platform that puts together cloud image storage, a physician portal with a built-in DICOM viewer and customizable report templates, as well as patient scheduling, technologist dispatching, and billing tools. Another opportunity we offer is image interpretation by a board-certified radiologist licensed in your state.

                  If you would like to simplify and optimize your imaging workflow and cut your costs, schedule a demo!

                  [#21452] Referring doctor and facility columns in Physician Portal (grid view)

                  The grid view in Physician Portal is now shipped with two more columns: Referring doctor and Referring facility:

                  Physician portal and Financial analysis

                  Let us remind you that the default view mode in Physician Portal is the tile view. If you would like to switch to the grid view, click Preferences (in the upper-right corner of the portal), and then select View → Grid view in the drop-down menu:

                  Physician portal and Financial analysis

                  [#21798] Grouping by CPT in Financial Analysis

                  From now on, you can group data in Financial Analysis by a CPT code (to access this module, click Analysis → Financial Analysis in the main EMSOW menu):

                  Physician portal and Financial analysis

                   

                   

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                    May 6, 2021
                    News > Pocket Workstation for Mobile Diagnostic Providers

                    Pocket Workstation for Mobile Diagnostic Providers

                    May 6, 2021

                    EMSOW introduces a smartphone-friendly version for mobile imaging providers!

                    Mobile Diagnostic

                    We are excited to announce the smartphone-friendly version of EMSOW. From now on, you can manage your mobile diagnostic business right from your smartphone or tablet. Like the desktop version of the system, the new user interface works in a web browser and requires no installation.

                    It is a small and simple yet powerful communication hub that helps you:

                    • dispatch technologists
                    • send push notifications and text notes to your personnel
                    • enter study information within seconds
                    • prioritize exams as Routine, STAT, and ASAP
                    • track exam status
                    • easily search for previous patients and studies

                    Built-in ICD & CPT code databases and patient lookup save plenty of time and effort. Start entering a keyword, and the system will display the list of available procedures, diagnoses, or patients.

                    The smartphone-friendly version is a new addition to EMSOW’s family that includes the full-size desktop system with cloud image storage, DICOM processing, and billing tools.

                    Together they offer a powerful toolkit that streamlines your mobile diagnostic experience, speeds up reading and revenue collection, and connects you with as many technologists, clients, physicians, and EMR systems as you need. If you are a mobile diagnostic imaging provider, you’ve got to try EMSOW!

                    To learn more about the smartphone-friendly version of EMSOW, contact us at connect@emsow.com.

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                      April 29, 2021
                      News > 6 rules for buying a refurbished ultrasound unit

                      6 rules for buying a refurbished ultrasound unit

                      April 29, 2021

                      Buying a refurbished ultrasound machine? Check this out!

                      Refurbished ultrasound

                      In recent years, the medical imaging equipment market has become more democratic yet more sophisticated. More and more providers who want to start their own diagnostic business are looking to buy refurbished ultrasound machines. A used machine can be a good start since it helps save money that is essential for small businesses. We have discussed the opportunity of buying refurbished equipment with our customers and partners and created a short checklist of crucial things you need to know before purchasing a refurbished ultrasound unit.

                      1. Portable or stationary? The machine you buy should meet the needs of your practice. Are you going to perform ultrasound studies in a mobile or stationary setting? Answering this will help you decide if you need a portable or full-sized machine.

                      Today, medical imaging startups more frequently opt for mobile ultrasound units that can be used at a patient’s bed. If you purchase appropriate ultrasound probes, such a unit will let you perform most types of general ultrasound and cardiologic exams.

                      As for full-sized equipment, there’s an opinion that it is better suited for hospitals and large healthcare centers.

                      1. Technical characteristics and features. Before buying an ultrasound machine, check the technical specifications and features they have. Pay attention to frequencies that determine how deep the ultrasound waves penetrate, which is essential for the studies of certain types. Make sure the machine has the features you need in your practice, e.g., CW Doppler, color Doppler, 3D/4D option, etc. Also, make sure the unit supports the DICOM protocol that is critical for all diagnostic businesses, especially POCUS providers. Power output is also essential.
                      2. Technical support and availability of replacement parts and accessories. When you buy a refurbished ultrasound machine, its warranty is often expired. However, you need to make sure that it is properly tested and, if something fails, you will be able to find the necessary parts and get your unit repaired and equipped. Therefore, before purchase, you might want to discuss the maintenance cost and the availability of replacement parts/transducers with the seller.
                      3. Compatibility with your healthcare software. It’s not enough to have a portable ultrasound unit to start your imaging business. In most cases, you will need a PACS system. Besides taking images, you want to store your exams, transfer them for interpretation, facilitate your reading doctor’s work, distribute your reports to referring providers, and more. A good imaging platform can simplify your workflow and save you time and money.

                      Today, there are plenty of opportunities to buy ultrasound equipment and a lot of software providers that make their PACS solutions compatible with different hardware vendors. However, you should make sure that your chosen equipment is compliant with the software you are going to use.

                      James Warren, the CEO of The Ultrasound Source, says:

                      “Whenever a new client reaches out to me, one of the first things I ask them is what PACS they’re going to connect their unit to. In many settings, it’s the crucial part, especially for mobile cardiology providers that want echocardiogram measurements to populate into report templates automatically. An ultrasound machine that supports DICOM structured reporting is the right choice for them, but without software support, this valuable feature doesn’t really add any value.”

                      1. Price. For many startups, price is the major factor. You can buy an affordable transducer that can be connected to your smartphone or a sophisticated unit of the latest model with a great variety of features. The price can differ significantly. Anyway, you need to pay attention to maintenance costs and subscription costs. Some units look cheap and handy but become useless without an obligatory annual subscription to their software.
                      2. Seller. When you go for a machine, whether a new or a refurbished ultrasound machine, you want to make sure you buy a quality product. Oftentimes, purchasing a piece of equipment is not a one-off event; you want to have your machine serviced and maintained properly. Therefore, you want to deal with a trusted partner.

                      There are many companies that sell, repair, and maintain used imaging equipment. If you are looking to get an ultrasound unit that will serve you for years, make sure your seller does not just sell the unit, but also provides reliable maintenance.

                      About The Ultrasound Source. The Ultrasound Source deals with the leading brands and provide refurbished and new ultrasound equipment. The company focuses solely on ultrasound system and probe sales, ultrasound preventive maintenance, ultrasound repair, and ultrasound training. Their refurbished medical equipment is thoroughly inspected and tested to meet OEM specifications and backed by a full warranty on parts and labor. New equipment for sale is guaranteed with multi-year warranties that give you peace of mind.

                      To get in touch with The Ultrasound Source, email sales@theultrasoundsource.com or visit theultrasoundsource.com. Use “EMSOW” as a promo code to get a special offer today!

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                        April 23, 2021
                        News > 9 updates to boost your medical billing and dispatch efficiency!

                        9 updates to boost your medical billing and dispatch efficiency!

                        April 23, 2021

                        EMSOW feature release

                        This week, we’ve put out 9 updates, and all of them were inspired by our customers! If you’re one of our clients, please see the updates below… and thank you for helping us become better!

                        If you’ve not seen the system yet, just visit our website! If you’re doing diagnostic imaging, you’ll definitely find the right tools to enhance your practice, check it out: emsow.com

                        [#21700] Superbills submission from Processing

                        From now on, you can submit superbill packages right from the Processing module:

                        9 medical billing features

                        When you submit superbills this way, EMSOW will filter out all superbills that are not from the opened order.

                        [#21666] Updated 3rd party organization patients filter in Payer Assignment

                        The 3rd party organization patients filter in the Payer Assignment module now offers three options:

                        9 medical billing features

                        You can now choose whether to list 3rd party organization patients exclusively, include them along with other patients in the search results, or exclude them from the search results.

                        Just a reminder what this feature is designed for: if you deal with patients that have hospice benefits in their insurance plans, this feature allows you to bill the hospice organization for those patients directly.

                        [#21663] Updated handling of “Other or Additional Payor” in eligibility responses

                        If an eligibility response includes a reference to “Other or Additional Payor”, the service will be marked with an orange ball as needed clarification:

                        9 medical billing features

                        [#21371] Patient’s home phone number in dispatch notifications

                        Moving forward, the patient’s home phone number is included in the notification email that is sent to technologists when they’re dispatched to perform a study.

                        [#20949] Predefined service notes in Dispatch

                        With this update, you can set a predefined service note in the referring facility settings:

                        9 medical billing features

                        This service note will be added whenever you create a new service under that facility:

                        9 medical billing features

                        [#20948] Reading status indication in Dispatch

                        We have changed the behavior of the reading status icon in Dispatch. From now on, it can turn gray (if no reading is assigned), yellow (if reading is assigned but the study is not sent), or green (the study is sent to a reading provider):

                        9 medical billing features

                        [#20947] Changes in dispatch stages

                        We have added a new dispatch stage: overdue. This stage is assigned to all undispatched studies with a date of service in the past. The “scheduled” stage has been renamed as “dispatched.”

                        [#20942] Select studies by study group in Dispatch

                        With this update, it is now possible to select a study group in the service editing window:

                        9 medical billing features

                        This will narrow the further study selection, thus making it easier for you to find the necessary study. To enable this feature, please contact our support team.

                        [#20941] Service address in Dispatch is autopopulated from the facility address

                        From now on, the service address in Dispatch is autopopulated from the facility address except when the service is rendered at the patient’s home (Place of Service 12).

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                          April 14, 2021
                          News > 8 new features for your medical billing practice!

                          8 new features for your medical billing practice!

                          April 14, 2021

                          This time we have put out eight features – some tools and settings to improve your workflow and Revenue Cycle Management, as well as a small update to our new mobile-friendly experience. If you are a portable imaging provider and have not seen EMSOW, you’ve got to check it out!

                          Now, without further ado, let’s get into the latest version of the platform:

                          [#21687] Referring doctor as ordering provider in electronic claims (5010 837P Loop 2420E)

                          With this update, you can transmit referring doctor information (name and NPI) as the ordering provider field of your X12 electronic claims. To enable this option, go to Setup → Insurances → Insurances, double-click into the necessary insurance, open the Billing tab, and select the Include referring doctor as ordering provider (loop 2420E) checkbox:

                          8 medical billing features

                          This should help you meet the requirements of certain payers.

                          [#21624] Automatic write-offs for discounts

                          From now on, EMSOW can automatically write off excessive charges if a referring contract includes fixed or early payment discounts:

                          8 medical billing features

                          The fixed discounts are applied right after charging an amount, and the early-pay discounts are written off if your client paid in time, according to the contract settings.

                          This latest update also makes it possible to manually add a write-off from a referring facility that you are billing directly:

                          8 medical billing features

                          [#21628] Discount write-offs in Invoice report

                          Moving forward, three more columns that reflect discount write-offs are available in the Invoice report:

                          • Fixed discount: shows the sum of all fixed discount write-offs
                          • Early pay discount: shows the sum of all early pay discount write-offs
                          • Written off: shows the sum of all write-offs, including manual ones

                          8 medical billing features

                          [#21625] Copy address from patient or referring facility in mobile Dispatch

                          Are you already using EMSOW’s new mobile-friendly experience? If not, try adding /m after your domain name, e.g. yourcompany.emsow.com/m. This new user interface works on any device, including smartphones and tablets. If you need help navigating it, please contact our support.

                          With this update, we have added two buttons: Copy address from patient and Copy address from referring facility to the Edit exam menu:

                          8 medical billing features

                          Tap the necessary button to autopopulate the service address fields.

                          [#21592] Laboratory travel allowance settings

                          A new Lab billing tab has been added to referring facility settings:

                          8 medical billing features

                          Here you can set a travel allowance type for a laboratory technician who draws a specimen either on a per-mileage basis or on a flat rate (per-trip) basis.

                          [#21568] Ability to add bounced check fee to invoice

                          With this update, you can add a Bounced check fee in the Edit invoice window:

                          8 medical billing features

                          The amount entered into this field will be added to the total invoice amount:

                          8 medical billing features

                          [#20945] Requisition form upload indication in Dispatch

                          We have added a new icon that indicates if a requisition form has been uploaded for a service:

                          8 medical billing features

                          By the way, did you know that EMSOW can generate requisition forms based on a document template? Ask us how to set it up.

                          [#20940] Pick patient’s last referring facility when adding new service

                          From now on, when you add a new service in Dispatch or Rendering Provider Portal, EMSOW will automatically select the referring facility from the patient’s last service. One more feature to save time on data entry!

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                            April 7, 2021
                            News > Feature Release: Improved patient insurance eligibility checking

                            Feature Release: Improved patient insurance eligibility checking

                            April 7, 2021

                            Do you check insurance eligibility before dispatching a technologist to scan patients? With EMSOW, you can verify patients’ insurance benefits as quickly as never before… not to mention that it helps you dispatch, transfer, and store your exams in the cloud – everything in one place, convenient, simple, and affordable!

                            This week we have updated our eligibility feature. If you are not our customer yet and want to learn more, visit our page!

                            [#21651] Proper handling of bill option code C when checking eligibility

                            From now on, if the eligibility response indicates bill option code C, such insurance will be marked with orange color as needed clarification:

                            patient insurance eligibility

                            Previously, this behavior applied only when the response showed “MCO Bill Option Code – C.”

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                              April 2, 2021
                              News > Feature update: Send multiple studies for reading at once and use guarantor information in medical billing

                              Feature update: Send multiple studies for reading at once and use guarantor information in medical billing

                              April 2, 2021

                              Our team is thrilled to present a couple of spring-time platform updates. If you’re not our customer and interested to learn more, visit our website: emsow.com

                              Please see the updates below:

                              [#21596] Services are now marked as eligible if the DoS is outside the hospice benefit range

                              EMSOW’s eligibility feature displays an orange ball for patients whose Medicare insurance includes hospice benefits:

                              medical billing - 21596

                              In this release, we improved the way hospice benefits are checked, so that if the date of service is outside the hospice benefit range, the system will display a green ball and treat the insurance as regular and active.

                              [#21372] Guarantor name and address on patient statements

                              With this update, you can opt to use a patient’s insurance guarantor as the addressee for patient statements. The guarantor name and address will be printed on the statement instead of those of the patient. To enable this feature, please contact our support team.

                              [#20950] Sending multiple studies for reading from Dispatch

                              The latest update makes it possible to send multiple studies for reading right from the Dispatch module. To that end, we added the Autofill reading button to the Dispatch toolbar:

                              20950_1

                              Select all studies you want to send, click the button, and you will see a pop-up window with the selected studies and their reading destinations:

                              20950_2

                              Click Save&Send to send the studies to reading doctors or just Save to save the reading destination without sending.

                              [#20279] Using payer ID from insurances as a fallback for billing connectors

                              From now on, if EMSOW cannot find a payer ID in billing connector settings while sending claims or checking eligibility, the payer ID will be retrieved from the insurance settings.

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                                March 10, 2021
                                News > Manage your patient information right from your cloud PACS!

                                Manage your patient information right from your cloud PACS!

                                March 10, 2021

                                EMSOW is not just a cloud PACS and medical billing platform. It offers your practice a powerful toolset for patient management, scheduling, dispatching, and image interpretation.

                                EMSOW is a next-generation, fully customizable platform that can be tuned to your specific workflow and improve TAT, increase revenue collection and reduce costs for manual processing. Additional value is provided by weekly updates inspired by our customers. Please read the details of the latest improvements below.

                                Want to learn more? We would be happy to show you EMSOW and discuss how it can help your practice.

                                 

                                [#21526] “Quick edit patient” in Processing

                                Starting with this update, the “Quick edit patient” mode from the Billing module has become available in Processing as well. Once you hover your mouse over the patient information in a service box, the Quick edit button will appear:

                                Manage your patient information right from your cloud PACS!
                                Then click it to open the Quick edit patient window:

                                Manage your patient information right from your cloud PACS!

                                Here you can edit the patient information quicker than if you edited it the old way by opening the Edit service window.

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                                  March 3, 2021
                                  News > Advanced billing system right in your cloud PACS!

                                  Advanced billing system right in your cloud PACS!

                                  March 3, 2021

                                  Dear imaging provider!

                                  Originally intended as a cloud PACS system, EMSOW has become an all-in-one platform for diagnostic imaging practices, PoCUS providers, as well as mobile clinicians. We’ve added comprehensive scheduling, dispatching, and medical billing modules to meet the needs of our partners and customers. Today, you can use only one intuitive and affordable solution to manage all your tasks!

                                  This week’s release improves our billing functionality. The new version brings a small update to our Excel-based invoice report and lets you check eligibility of QMB patients more efficiently.

                                  Want to learn more? We would be happy to show you EMSOW and discuss how it can help your practice.

                                  [#21373] Diagnosis codes in Invoice report with grouping by service

                                  In the latest version of EMSOW, the Invoice report in the Billing module shows diagnosis codes when grouping by service is selected.

                                  [#21345] QMB patients are not auto-tagged with their deductible status anymore

                                  Previously, we added the option that allows EMSOW to automatically mark Medicare Part B patients enrolled in the Qualified Medicare Beneficiary (QMB) program and also mark Medicare Part B patients with special tags showing if their deductible is met or not.

                                  Starting with this update, the deductible tags will not be automatically added to QMB patients anymore since such patients have no legal obligation to pay Medicare Part A or Part B deductibles.

                                  You can set auto-tagging parameters in the billing connector settings (follow Setup → Billing → Billing Connectors in the main EMSOW menu).

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                                    February 10, 2021
                                    News > Manage your patient info in your cloud PACS!

                                    Manage your patient info in your cloud PACS!

                                    February 10, 2021

                                    Subject line: Manage your patient info without hassle!

                                    Dear imaging provider!

                                    Originally intended as a cloud PACS system, EMSOW has become an all-in-one platform for diagnostic imaging practices, PoCUS providers, as well as mobile clinicians. We’ve added comprehensive scheduling, dispatching, and billing modules to meet the needs of our valuable partners and customers. Today, you can use only one intuitive and affordable solution to manage all your tasks!

                                    This week’s release improves our patient and study management tools. The new version helps you eliminate manual data entry, facilitates user activity tracking, and visualizes study information in the Dispatch module in a more user-friendly way.

                                    Want to learn more? We would be happy to show you EMSOW and discuss how it can help your practice.

                                     

                                     [#21324] Copy home patient address from eligibility information

                                    The latest update brings you the ability to copy the patient’s home address from the eligibility information to the patient record in EMSOW automatically. To do this, hit the button next to the patient’s address:

                                    cloud PACS - home address

                                    If the patient’s home address is not empty, EMSOW will ask for your confirmation before overwriting the address.

                                    To try out the new feature, select a service in Processing and click Eligibility → Show.

                                    We have received many questions regarding our new approach to managing home and service addresses. Please keep sending your feedback and we will work on optimizing your experience.

                                    [#20952] A separate column for study names in Dispatch

                                    We refined the Dispatch module interface by separating the study name from the study status. Previously, the study name and status were displayed together in the Procedure column. From now on, the Procedure column shows only the study name, whereas the new Status column represents the study status information and the accession number:

                                    cloud PACS - Dispatch

                                    [#21343] See user ID in order modification history

                                    From now on, the order modification history in Processing also shows the user ID next to the user name:

                                    cloud PACS - mods history

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                                      February 4, 2021
                                      News > Optimize your ePHI management with EMSOW’s new feature!

                                      Optimize your ePHI management with EMSOW’s new feature!

                                      February 4, 2021

                                      Dear imaging providers!

                                      Have you ever experienced problems with unreasonably long collection times, high study interpretation and software expenses, inefficient workflow management, coding and billing difficulties?

                                      For more than ten years, EMSOW has been servicing imaging facilities to deliver a professional medical platform that covers all their daily tasks, from simple PACS and DICOM to automatic claim generation.

                                      Below please see our weekly update to facilitate your ePHI management.

                                      If you are not yet with us, we would be happy to show you EMSOW and discuss how it can help your imaging practice.

                                       

                                      [#21322] Service address and patient’s home address

                                      In this update, we have made several changes to make the distinction between a service address and a patient’s personal address (home address) more clear and obvious to the user.

                                      Let us remind you that a service address is typically entered in the Edit service window, whereas a patient’s home address is entered in the patient record in the Patients module (follow Setup → Patients in the main menu).

                                      The address that you used to edit in the Edit service dialog is now labeled “Service address” throughout EMSOW. Furthermore, the patient’s home address is now displayed below the service address in a service box in Billing and Processing:

                                      ePHI Management

                                      This update is not limited only to user interface changes though. From now on, the home address is printed instead of the service address in patient statements. For the time being, if the home address is not provided, the service address will be printed instead, but we will optimize the experience soon.

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                                        January 28, 2021
                                        News > Identify QMB patients, track patient bills, and get more out of financial analysis!

                                        Identify QMB patients, track patient bills, and get more out of financial analysis!

                                        January 28, 2021

                                        EMSOW’s Billing module is getting constantly improved. Recently, our developers have been doing their best to make EMSOW meet all the requirements of standalone medical billing systems.

                                        The difference is that EMSOW’s billing is integrated with cloud PACS, DICOM, HL7, scheduling and dispatching tools. It is a web-based platform that does not require local installation. It covers all the tasks of your imaging business, makes things simple, and saves your money.

                                        If you’re interested to learn more, book a consultation! If you’re our customer, please see this week’s updates below.

                                         

                                        [#21257] Auto-tag studies if the patient is a Qualified Medicare Beneficiary (QMB)

                                        Remember the “deductible (not) met” auto-tagging update we made last week? Here’s more!

                                        From now on, when checking eligibility of a Medicare Part B patient that is enrolled in the Qualified Medicare Beneficiary (QMB) program, EMSOW can automatically add a special tag to all studies in the service. If a follow-up eligibility check reveals the patient is no longer in the QMB program, the tag will be removed.

                                        To enable this feature, open your billing connector settings (follow Setup → Billing → Billing Connectors in the main EMSOW menu). Make sure the Supports eligibility checkbox is selected, then select the Mark exams with “QMB” flag checkbox and type the preferred text of the tag in the text field:

                                        QMB Patient identification

                                        [#21256] Mark batches as printed in Paper Statements module

                                        With this update, you can mark (and unmark) batches that have been printed out in the Paper Statements module by clicking printer icons in the Printed column. A tooltip showing who and when printed the batch is displayed when you are hovering your mouse pointer over the printer icon.

                                        We have also added the Show unprinted only checkbox that will help you to filter out printed batches.

                                        Medicare Part B deductible

                                        [#20023] Group by study in Financial Analysis

                                        The latest update also brings one more way of grouping records in the Financial Analysis module – by study name:

                                        Financial analysis

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                                          January 22, 2021
                                          News > Extended monthly reporting, Medicare Part B deductible management and more!

                                          Extended monthly reporting, Medicare Part B deductible management and more!

                                          January 22, 2021

                                          With the latest version of EMSOW, you can check your patients’ Medicare Part B deductibles, get an extended end-of-month report, and schedule follow-up appointments from the Rendering Provider Portal. Also, you’ll find a new search option to facilitate your studies management.

                                          If you’re interested to learn how EMSOW can help your practice, book a consultation! If you’re already using our PACS, scheduling, dispatching, or billing, please see the updates below.

                                           [#21222] Automatically tag studies of patients whose Medicare Part B deductible is met

                                          Tired of manually tagging studies after checking if a patient has met their deductible? Then this update is for you! Now, when you check eligibility for Medicare Part B, EMSOW can also check if the deductible has been met, and tag the study with an appropriate tag (e.g., “2021 ded met”).

                                          To set up this feature, open your billing connector settings (follow Setup → Billing → Billing Connectors in the main EMSOW menu). First, you need to enable the Tag exams as deductible met for “Medicare Part B” insurance checkbox. After that, type the desired tags to be applied to studies in the Deductible met tag and Deductible not met tag fields. If you type “{year}” in these fields, it will be replaced in the tag with the date of service year.

                                          Medicare Part B deductible

                                          [#21217] Patient phone numbers in “End of month” report

                                          The “End of month” report now has one more option to offer: patient phone numbers. The screenshot below will help you find it so you don’t get lost among the multitude of other options we have added so far:

                                          Medical BIlling

                                          [#21197] ”Last year“ search option in date fields throughout EMSOW

                                          From now on, when you need to find studies, images, reports or something else from the past year, you don’t have to manually set the date range from 01/01/20 to 12/31/20. We have added the Last year search option for your convenience:

                                          Medical BIlling

                                          [#21178] Schedule follow-up services from Rendering portal

                                          With the latest update, rendering providers can schedule a follow-up service using a new Follow-up button in Rendering Provider Portal.
                                          Medical BIlling

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                                            January 20, 2021
                                            News > Medical billing history, automated card payments and much more!

                                            Medical billing history, automated card payments and much more!

                                            January 20, 2021

                                            We’re back from New Year holidays with a few exciting updates aimed at facilitating your billing workflow. We are grateful to our customers for ideas and inspiration!

                                            Today, EMSOW is the only solution that allows you to schedule, dispatch, store, transfer, read, and bill your imaging exams on one web platform!

                                            If you’re interested to learn more, book a consultation and learn how our service can help your medical imaging practice! If you’re our customer, please see the updates below.

                                            [#20872] New module to manage paper statements

                                            If you create patient bills or insurance statements on paper, you will love this new feature. Now, after you click the “Submit” button, the statements do not just disappear when they are marked as submitted—they are now stored in the new module:

                                            Medical BIlling

                                            [#21125] Capture billing history after overwriting or clearing the assigned billing company via “Auto fill”

                                            Have your billers ever felt confused after deleting billing information by mistake? Or, maybe, sometimes they need to delete it on purpose, but later would like to see what happened in the past? From now on, EMSOW can automatically upload service billing history as a PDF file to the service documents when the assigned billing company is overwritten or cleared (via “Auto fill”):

                                            Medical BIlling

                                            By the way, this is the same file that is generated if you click Print billing history in the “Billing information for service” window.

                                            The file will also be annotated with a document note showing when the billing history was saved:

                                            Medical BIlling

                                            If you are interested in this feature and would like to enable it, please contact our support team.

                                            [#20965] Customer statement

                                            Here’s an improvement to our Part A billing functionality. You can now print a customer statement that shows you invoice summary for a selected facility that you bill directly:

                                            Medical BIlling

                                            To print the customer statement, open the Invoices module (Billing Invoices in the main menu), then double-click into the required referring facility and click Customer statement:

                                            Medical BIlling

                                             [#19810] Autofill: see the rule ID and position even if the rule fails to be applied

                                            Previously, EMSOW showed you what rule had been applied only if the autofill succeeded. Moving forward, if a reading or billing rule fails to be applied when you’re trying to autofill studies, you will also see details in an error message: for example, “Attempted to apply rule ID #101 with position #12”.

                                            [#21221] Service priority column in correctional facility invoices

                                            With this update, invoices for correctional facilities include a new column denoting service priority (STAT, ASAP, or routine):

                                            Medical BIlling

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                                              December 23, 2020
                                              News > Medical billing updates: Christmas news from EMSOW

                                              Medical billing updates: Christmas news from EMSOW

                                              December 23, 2020

                                              Medical BIlling Update 12-23-2-20

                                               

                                              Dear All!

                                              Reflecting on this year, we can see how many customers have supported us and made our work so enjoyable. Everyone at EMSOW wishes you a Merry Christmas and a prosperous New Year! Thank you for staying with us this year.

                                              However, our struggle for perfection never stops. Below please find the updates of the latest version of EMSOW. If you’re interested in how we can help your imaging practice, book a consultation!

                                              We’re looking forward to seeing you in 2021!

                                              [#21126] Referring facility phones in Dispatch

                                              With the latest update, you can see the referring facility phone numbers while adding or editing a service in the Dispatch module:

                                              Medical BIlling Update 12-23-2-20

                                              [#21124] Search by invoice number in Billing

                                              A new search option has been added to the Billing module. Now you can specify an invoice number and EMSOW will show you all studies from that invoice:

                                              Medical BIlling Update 12-23-2-20

                                              But there’s more to it! You can now click an invoice number in the Invoices module to see all studies from the invoice in the Billing module as if you typed the invoice number manually into the new Invoice number search option:

                                              Medical BIlling Update 12-23-2-20

                                              [#21120] Unlimited number of procedure units

                                              Previously, you were allowed to report in a claim only up to 255 units for a single procedure. We have lifted this limit and now you can report as many procedure units as necessary.

                                              [#21091] Editing paid invoices

                                              This update brings you more flexibility in invoicing by allowing you to edit invoices that have already been paid. Similar to outstanding invoices, you can add or remove studies, change PPD fees and sonographer rates. To edit a paid invoice, simply double-click the invoice or click the editing button:

                                              Medical BIlling Update 12-23-2-20

                                              [#21077] Search by deductible payments in Billing

                                              And yet another search option has been added to the Billing module: Deductible Amount. Enter the desired amount and select if the deductible payments should be equal, less, or greater than it, and EMSOW will show all studies that have met the criterion.

                                              Medical BIlling Update 12-23-2-20

                                              [#20883] More information in the archival tag tooltip

                                              From now on, the tooltip for archival tags also shows when the tag was archived and by whom:

                                              Medical BIlling Update 12-23-2-20

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                                                December 17, 2020
                                                News > EMSOW Newsletter: Integrate your PACS with a medical billing system!

                                                EMSOW Newsletter: Integrate your PACS with a medical billing system!

                                                December 17, 2020

                                                EMSOW’s medical billing has become a go-to tool for many imaging providers. This week we have rolled out a couple of new billing tools requested by our customers. Thank you for staying with us and helping us grow better every day!

                                                Today, EMSOW is the only medical imaging platform that puts together a professional medical billing system with PACS, DICOM and scheduling/dispatching tools. It has everything your imaging business needs to be straightforward, competitive, secure, and profitable.

                                                If you’re interested to learn more, book a consultation! If you’re our customer, please see updates below.

                                                [#20932] Pay per diem (PPD) payments in invoice report

                                                This update makes the invoice report a bit more detailed in terms of how it represents studies billed to a facility.

                                                First, we have added two new columns to the invoice report: Invoice number (self-explanatory) and PPD (shows “Yes” for items that are billed completely as PPD, or “Mixed” if the item includes both PPD and insurance charges, e.g., if a study was billed as PPD for the technical component only and also has an insurance claim for component 26).

                                                Second, for PPD items, the total invoice charge amount will be divided in equal parts between all report rows related to the same invoice. These equal parts will be represented in the Charge column of the invoice report.

                                                [#21015] Claim internal control number in the invoice report

                                                Apart from the aforementioned changes, the invoice report received another new column – ICN. It will show you internal control numbers (ICN) of claims, if the ICNs have been received from an insurance company via ERA. The new column has been placed between the Procedure(s) and Diagnosis columns of the report.

                                                [#21000] Place of Service code in the End of Month report

                                                Another billing report in EMSOW has been upgraded: the End of Month report can now show the place of service (PoS) codes of referring facilities. Since the report is fully customizable, you can include or exclude this new option along with a multitude of others before generating the report:

                                                Medical BIlling: 21000

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                                                  December 11, 2020
                                                  News > More useful tools for medical billing!

                                                  More useful tools for medical billing!

                                                  December 11, 2020

                                                  Medical billing matters. That’s why lately, we’ve been focusing on our Billing module to make your imaging workflow even more straightforward. Today, EMSOW matches the requirements of a standalone medical billing system.

                                                  The difference is that EMSOW’s billing is integrated with PACS, DICOM, scheduling/dispatching tools and requires no installation. It covers all your needs, makes things simple, and saves your money.

                                                  If you’re interested to learn more, book a consultation! If you’re our customer, please see updates below.

                                                  [#21063] Claim resubmission improvements

                                                  This update brings a number of improvements aimed at making claim resubmission easier and quicker.

                                                    • If the internal control number (ICN) of the claim is known, it will be autopopulated into the Original claim number field of the Resubmit claim window.

                                                  Medical BIlling

                                                    • Procedures added after the initial claim submission will be reflected in the claim resubmission window. However, a user needs to add a charge amount to the new procedures first, because otherwise the procedures will not be shown in the claim resubmission window. We have added the new Add charge column to the Charge amount for service window where you can enter the necessary amount:

                                                  Medical BIlling

                                                  • The amount that was paid after the initial claim submission will be filled in box 29 (“Amount paid”) of the claim form.

                                                   [#21060] “To” column in Clearing module

                                                  The “From” column in the Clearing module has now an antipode – “To”. In this new column, you will find insurance company names extracted from electronic claims submitted in the EDI 837 file format:

                                                   

                                                  Medical Billing

                                                  [#20861] Search by the service note creation date in Billing

                                                  The Billing module already has plenty of search options, but it seems to never stop receiving new ones. With the latest update, you can look up studies by the date (or date range) when service notes were created. You will find the new search option in the Note section of the search filter.

                                                  Medical Billing

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                                                    December 2, 2020
                                                    News > Improve cooperation with your rendering provider!

                                                    Improve cooperation with your rendering provider!

                                                    December 2, 2020

                                                    EMSOW’s Rendering provider portal has become a go-to tool for many physician assistants and nurse practitioners who travel to patients to provide consults. This week, we have added a new feature to facilitate your collaboration with rendering providers. They will love this new tool! Please see the details below.

                                                    If you’re not our customer yet, book a consultation and learn how to save on medical exam management and reading!

                                                     

                                                    [#21035] Narrow study selection in Rendering Portal

                                                    With the latest update, you can now link a rendering provider to study groups related to them. This will make it easier for a rendering provider to pick the necessary study in Rendering Portal by excluding all non-relevant studies from the Study field.

                                                    To assign a study group to a rendering provider, go to Setup → Personnel → Rendering Providers and double-click into the necessary provider. Open the Study groups tab and select the desired study groups:

                                                    Rendering provider

                                                    After that, while adding studies in Rendering Portal, the rendering provider will be able to choose only studies from the study groups assigned to them:

                                                    Rendering provider

                                                    You can always configure study groups in Setup → Tests → Study Groups.

                                                    STAY UP TO DATE WITH OUR WEEKLY NEWSLETTERS


                                                      December 1, 2020
                                                      News > How to maximize revenue by using X-ray transportation codes?

                                                      How to maximize revenue by using X-ray transportation codes?

                                                      December 1, 2020

                                                      Today, we’re going to discuss x-ray transportation codes. Portable diagnostic equipment is gaining popularity. These machines are reliable and affordable and they help businesses cut office service expenditures besides. Moreover, mobile diagnostic services are often more convenient for patients than scheduled visits and in some cases are the only way to reach patients. However, there is one issue – transportation costs.

                                                      X-ray transportation codes

                                                      Mobile imaging operators use vans or other vehicles to transport their imaging equipment. Sometimes they need to travel many miles and spend hours getting to a site. There are no problems if they can collect transportation fees directly from their patients, but when it comes to insurance reimbursement, issues may occur. Nevertheless, in some cases, the transportation costs of mobile imaging operators can be covered.

                                                      Medicare has contributed to solving this problem by the introduction of portable x-ray transportation HCPCS codes, intended for use by mobile providers when they travel to Skilled Nursing Facilities (SNFs). Generally, there are two codes, depending on the number of patients: R0070, for single-patient services, and R0075, when there are two or more patients. In addition, the R0075 code has five Level II modifiers: UN (two patients served); UP (three patients); UQ (four patients); UR (five patients); US (six or more patients). Imaging facilities are to report these codes to get their transportation costs covered, thereby making mobile x-ray services more accessible.

                                                      Still, there are some rules and considerations*:

                                                      •   X-ray transportation codes are to be used for Skilled Nursing Facilities only. Transportation costs for trips to other types of facilities, e.g., doctors’ offices, may not be covered. For detailed information, please refer to the official Medicare booklet.
                                                      •   Only portable x-ray procedures will be covered. Other diagnostic modalities (e.g., ultrasound or MRI) are not mentioned in coverage guidelines and Medicare only covers transportation to a different location, i.e., tests carried out in a facility with mobile x-ray equipment already on site will not be covered.
                                                      •   Medicare covers transportation under these codes, but private payers may have their own rules. However, Medicare is one of the largest insurance programs in the United States. In 2016 it covered 16.7% of the total population and spent $696.6 billion on medical needs, and these figures are continuing to grow.
                                                      •   The codes must be used correctly. Otherwise, insurance providers may deny claims. The R0070 code must be used for single-patient services, while R0075 requires one of the modifiers. Moreover, the transportation codes are to be combined with the Current Procedural Terminology (CPT) radiology codes (7000 series).
                                                      •   Billing software should support x-ray transportation codes. Typically, mobile imaging operators use specialized software for sharing diagnostic images, preparing reports, billing, and sending insurance claims. Today, there are a lot of affordable, reliable, and user-friendly applications, but not all of them allow the use of transportation codes. Before signing up, it’s worth asking the software providers if this option is available. Usually, they willingly contact their customers, consult them on billing issues, and even create features customized to their needs.

                                                      Many medical businesses that deal with portable x-rays have increased their profits by using x-ray transportation codes. On top of that, they have expanded their service area considerably since Medicare covers their transportation costs.

                                                      ——————–

                                                      *This article is intended for information purposes only, so before using x-ray transportation codes, imaging operators are recommended to study the Medicare Claims Processing Manual and other related documents. 

                                                       

                                                      Links:

                                                      Medicare Coverage of Skilled Nursing Facility Care (official booklet): https://www.medicare.gov/Pubs/pdf/10153.pdf

                                                      Medicare Claims Processing Manual: https://www.cms.gov/Regulations-and-Guidance/Guidance/Manuals/downloads/clm104c13.pdf

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                                                        November 27, 2020
                                                        News > EMSOW release 11-27-2020: 3 smart features for your medical billing workflow!

                                                        EMSOW release 11-27-2020: 3 smart features for your medical billing workflow!

                                                        November 27, 2020

                                                        This week we have updated our medical billing system. In the latest version of EMSOW, you’ll find new options for statement submission and electronic claim management, as well as advanced eligibility checking tools!

                                                        EMSOW offers patient scheduling, technologist dispatch, an affordable PACS and DICOM viewer with customizable report templates, and even exam interpretation service. Together with our medical billing system, these tools cover all the needs of your diagnostic imaging business. If you’re not our customer yet, book a consultation and learn how to save on medical exam management and reading!

                                                         [#21004] New column and filters in “Submit Statements” window

                                                        We keep improving the “Submit Statements” window. This time we’re bringing you the new Amount Due column and a number of search filters: Statement created, Referring billing state, Amount due (per patient), and Statement form.

                                                        medical billing

                                                        [#20975] NDC quantity and measurement units in electronic claims

                                                        With this update, more National Drug Code (NDC) information can be reported in your electronic claims. NDC codes are now included in the electronic claims along with the quantity and measurement units of the drugs administered.

                                                        Let us remind you that you can enable or disable the adding of NDC information to your claims or statements by toggling the Add NDC to claims/statements checkbox in the billing company settings.

                                                        [#20599] Orange eligibility ball for Medicare Advantage and HMO patients

                                                        From now on, if an eligibility response contains “MCO Bill Option Code – C”, the service record will be marked with the orange eligibility ball.

                                                        STAY UP TO DATE WITH OUR WEEKLY NEWSLETTERS


                                                          November 23, 2020
                                                          News > New DICOM tools (and more…): EMSOW newsletter

                                                          New DICOM tools (and more…): EMSOW newsletter

                                                          November 23, 2020

                                                          New DICOM tools for your business!

                                                          EMSOW offers medical imaging providers a state-of-the-art PACS, a zero-install DICOM Viewer with a comprehensive set of report templates, as well as a robust system for patient scheduling, technologist dispatching, and billing. Image interpretation by a trusted radiologist licensed in your state is also a great opportunity we offer.

                                                          We stay in tune with recent industry developments and our customers’ needs. Here are four updates to help your reading doctors and facilitate your billing processes. If you are our customer, please see details below.

                                                          If you’re not with EMSOW yet, please visit our website, learn about our services, and schedule a demo. You will see how it works (and even try it!), have your questions answered, and compare prices.

                                                          [#19707] Cobb angle measurement tool

                                                          With this update, you have one more measurement tool at your disposal in our DICOM Viewer. The new one is for measuring the Cobb angle which determines the degree of spinal curvature. Using this tool is quite simple: draw two lines parallel to the upper and lower vertebrae of the curve and you will see the curvature angle:

                                                          DICOM

                                                          [#20786] DICOM hanging protocols

                                                          If you’re tired of laying out DICOM images every time you open them in our DICOM Viewer, we have some good news for you! This update brings to EMSOW the support for DICOM hanging protocols. In simple words, you can now configure how DICOM Viewer should display images for certain studies.

                                                          How to use this feature:

                                                          First, you need to create a hanging protocol. This can be done either manually or automatically (from the viewer). To create a protocol manually, follow the path Setup → PACS → Hanging Protocols in the main EMSOW menu, then click Add new and set your preferences in the window that opens:

                                                          DICOM

                                                          However, you may find it more convenient to adjust images to your liking right in the DICOM viewer and then export your settings to a hanging protocol. To do this, unfold the Hanging Protocols pane on the right and click Add:

                                                          DICOM

                                                          The same fields as are in the Create new hanging protocol window will be automatically filled out according to your current viewer settings.

                                                          Once the hanging protocol is created, you can select it by clicking the HP button on the viewer toolbar:

                                                          20786_3

                                                          However, there’s more to it! You can also set a rule that will apply the necessary hanging protocol if a certain condition (e.g. the study name) is met, so you won’t even need to select a hanging protocol. To create such a rule, open Setup → Rules → Hanging Protocol Rules in the main EMSOW menu, then click Add new and set the conditions and the protocols to be applied:

                                                          20786_4

                                                          [#20938] Diagnosis codes in the “Submit statements” window

                                                          We have added a new column showing procedure diagnoses to the Submit statements window:

                                                          20938

                                                          [#20839] Fill HCFA-1500 box 32 for assisted living facilities (PoS 13)

                                                          From now on, box 32 of the HCFA-1500 claim form is filled for referring facilities with Place of Service code 13 (assisted living facilities) the same way as for referring facilities with Place of Service code 32 (nursing facilities). You can set the preferred content of box 32 in the billing company settings (follow Setup → Billing → Billing Companies in the main EMSOW menu). Note that the “Nursing home” option group now applies to both PoS 13 and PoS 32.

                                                          20839

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                                                            November 13, 2020
                                                            News > Affordable PACS with updated ICD-10 codes: EMSOW Newsletter

                                                            Affordable PACS with updated ICD-10 codes: EMSOW Newsletter

                                                            November 13, 2020

                                                            DID YOUR PACS UPDATE ICD-10 CODES?

                                                            It’s essential that your PACS system is regularly updated in compliance with the latest industry developments. This week we have integrated the current ICD-10 database and added a new payment option to facilitate your revenue collection and increase profit.

                                                            Yes, EMSOW is more than just an affordable PACS system. We also offer medical billing, scheduling, and even exam interpretation at special partner rates. We’ve got you covered!

                                                            If you are not yet with EMSOW, please visit our website: emsow.com

                                                             

                                                            [#20919] Updated ICD-10 codes

                                                            To keep your medical coding up to date, we have added to EMSOW all new codes from 2021 ICD-10-CM, removed those no longer in use, and updated code descriptions. Keep your PACS updated!

                                                            [#20933] Collect card payments from insurance companies

                                                            Insurance companies often send a virtual debit card instead of checks. EMSOW now makes it possible to charge those cards right from the payment posting window!

                                                            To do this, you will need an active Stripe integration. Add your Stripe account to EMSOW using our new Stripe Accounts module: Setup → Billing → Stripe Accounts.

                                                            To charge a card, double-click a service record in Processing or Billing and go Operations → Post payment. Then select Primary insurance or Secondary insurance in the From field and click OK:

                                                            updated PACS newsletter

                                                            The card will be charged automatically unless the Do not charge card over Stripe checkbox is selected.

                                                            Note that this integration is offered as an additional service. Please contact us for details.

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