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June 22, 2022
News > Feature release 06/22/2022: Improved work with DICOM images

Feature release 06/22/2022: Improved work with DICOM images

June 22, 2022

Greetings to all!

 

Every week, we bring you something new to help you run your healthcare business more effectively. This week we released a couple of updates to improve your work with DICOM images. These features will make your work with EMSOW simpler and better.

 

If you are not with EMSOW yet, you are welcome to book a FREE online demo here!
[#23684] Search DICOM images by institution name in PACS Storage
With the latest release, you can search DICOM images by the institution name. We have added the respective field to the search filter under the DICOM: Other fieldset:

The PACS Storage grid now features a new column for showing the institution name:

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    June 2, 2022
    News > Feature release 06/02/2022: Improved processing module

    Feature release 06/02/2022: Improved processing module

    June 2, 2022

    Dear practitioner!

     

    The global mobile imaging market size was valued at $29,389.4 million in 2020, and is projected to reach $53,847.8 million by 2030 registering a CAGR of 6.50% from 2021 to 2030. Mobile imaging technology is used to provide fast, accurate diagnostic services on site, transforming a traditionally time-consuming process into a smooth, easy one with immediate results. Mobile imaging has a variety of novel uses in fields such as cardiology, neurology, and women’s health. Direct X-ray, electrocardiogram (EKG), and ultrasound services are provided by mobile imaging services to medical facilities as well as residential and private sector residents.

     

    The bigger the industry becomes, the more difficult it is cope with it. EMSOW always tries to make it easy and clear to work with. This week EMSOW made an update in the Processing module. This feature can be extremely useful if you have repetitive orders with the same patients but the orders differ in the date of service, ordering or referring facility, etc.

     

    Below you can find other useful updated features which can make your work with EMSOW better!

     

    If you are not with EMSOW yet, you are welcome to book a FREE online demo here!

    [#23693] Study report finalized time in End of month report

    From now on, the End of month report shows not only the date when the study report was finalized but also the exact time. To that end, we replaced the old Finalized date column with Finalized time. You can select this column (and a multitude of others) in a window that pops up before generating the report:

    [#23618] Copy orders in Processing

    With the latest update, you can copy orders in the Processing module. To copy an order, click the Copy order button on the order toolbar:

    In the window that will show up, select the parameters for the new order, similar to when you create a new order from scratch:

    As a result, the newly created order will have all the patients from the source order with the same services and documents.

    [#23568] “Processing” as default note’s type

    Moving forward, when adding a note in the Billing information for service window, the default note type will be selected as “Processing” instead of “Collection” as it was before:

    This will make the note visible in the both modules: Processing and Billing.

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      May 25, 2022
      News > Feature release 05/25/2022: Updated “Invoice aging by month” report

      Feature release 05/25/2022: Updated “Invoice aging by month” report

      May 25, 2022

      Dear provider!

       

      Invoices are an important document for any business. Sellers need to issue invoices to customers regularly in order to get paid in time and maintain the cash flow of the business. Each invoice consists of the details about the purchased goods or services, quantities, price, date of delivery, delivery method, and payment methods. Since health services are typically provided on a continuous basis, invoice aging is an important part of financial reporting.

       

      This week, EMSOW has made an update to the “Invoice aging by month” report. Now it allows you to see the referring facility address.

       

      If you are not with EMSOW yet, you are welcome to book a FREE online demo here!

      [#23590] Referring facility address in “Invoice aging by month” report

      From now on, the Invoice aging by month report shows the referring facility address:

      You can download the Invoice aging by month report by clicking the respective button on the toolbar in the Invoices module:

       

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        May 24, 2022
        News > Five ways to eliminate duplicated patient records

        Five ways to eliminate duplicated patient records

        May 24, 2022

        Most healthcare providers have issues with duplicated health records. They cause excessive time and effort because a lot of information has to be entered twice. But the real problem is that duplicated records are not always the exact copies of each other. Instead, information about one patient is kept in several separate documents. Even during the coronavirus pandemic, duplicates have been leading to poor patient identification – hampering the response rate and patient outcomes. Another pitfall is associated with HIPAA compliance since duplicated records increase the chance of ePHI loss.

        AHIMA has stated that 20% of the medical records in healthcare systems with multiple facilities are duplicates, and they can cost up to $40 million for any healthcare provider. What’s more, while 72% said they work on mitigating duplicate records on a weekly basis, the researchers noted that there is a general lack of resources available to adequately correct duplicates.

        Here you can find five simple, yet efficient ways to eliminate duplicates. All of them are associated with electronic records, so these ways can be related to particular software features that advanced healthcare solutions can offer.

        Disallowed double-entry of the same patient. Some systems do not allow you to enter two patients with the same demographics (first name, last name, and date of birth). This prevents you from creating duplicates.

        Automatic retrieving all the patients with similar demographics. When you start entering a new patient, the system automatically shows you the list of patients with the same name or last name or especially date of birth. Say, you have entered a date of birth. Then the system shows you all the patients, whose birthdate is the same. This feature can be implemented as a dropdown menu. It allows you to check all the patients with the same demographic parameters. Such an option helps you find the same patient even if his or her name has changed. Besides, it decreases data entry time.

        Informing you about repeated studies. If you are entering an appointment or exam which has been already done for a patient, a smart solution will inform you about it by highlighting the existing procedure or displaying a special icon. This helps you avoid double entry and prevent your business from revenue losses since insurance companies often deny claims for repeated procedures.

        User-friendly search filters, which allow you to retrieve any patient and find his or her duplicated records. Even if double-entry is disallowed, one patient can be entered two times because their name has changed after marriage or the previously entered demographics are incorrect.

        Merge tool. Having identified several records for the same patient, you need to easily fix this issue. With some systems, you can easily merge several records into one and make the patient history consequent and complete.

        These basic tools can be combined into a single system to guarantee maximum transparency of your record management. It can be either a PACS or EHR system. Anyway, they will help you minimize duplicated records and decrease revenue losses.

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          May 18, 2022
          News > Feature release 05/18/2022: Enhanced financial analysis module

          Feature release 05/18/2022: Enhanced financial analysis module

          May 18, 2022

          Greetings to all!

           

          The medical billing department is the key to the continued profitability of any medical practice. Bills must be created on a timely basis, submitted properly to various insurance companies and government entities, and followed-up regularly to ensure prompt payment is received. Solid billing practices lead to a better cash flow and improved Revenue Cycle Management, which, in turn, ensures financial stability of your company and allows you to keep the practice running without worrying about money.

           

          EMSOW strives to make it easier for your billing department to work. In the latest release, we enhanced our financial analysis feature and added an advanced option to override referring facility information in insurance claims.

           

          If you are not with EMSOW yet, you are welcome to book a FREE online demo here!

          [#23433] “Charged” column in Financial Analysis

          From now on, the Financial Analysis module shows the charged amount:

          [#23412] Overriding referring facility information with a billing rule

          This can be done by configuring a billing rule where we have added the Override column with a clickable link:

          With this link, you can open a window with the overriding settings:

          Now, all studies affected by this billing rule will have this data in their billing information.

          You can also override referring facility information for any study individually. In order to do that, open the study billing information window and click the link under Override:

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            May 5, 2022
            News > Updated Insurances module

            Updated Insurances module

            May 5, 2022

            Dear practitioner!

             

            This week EMSOW made an update in Insurances module and we decided to share some life insurance facts and statistics with you:

            • In 2020, 54% of Americans were covered by life insurance.
            • 50% of people overestimate the cost of term life insurance. Millennials, in particular, overestimate the cost by 213%.
            • A man’s average premium is about 12% more per month than a woman’s.
            • The number of consumers who prefer internet sales for life insurance increased from 17 percent in 2011 to 29 percent in 2020.

             

            Below you can also find another useful update that can make your work with EMSOW more comfortable!

             

            If you are not with EMSOW yet, you are welcome to book a FREE online demo here!

            [#23513] Employee condition in referring contract terms

            With the new update, you can specify an employee status as a referring contract term:

            For managing referring contracts, follow Setup → Billing → Referring Contracts in the main EMSOW menu.

            [#23432] Ignored insurances in crossover posting

            The latest release makes it possible to select secondary insurances that will be excluded from crossover posting for a specific primary insurance (typically Medicare). In order to do that, open your primary insurance settings (Setup → Insurances in the main EMSOW menu) and select the Ignore crossover requirement tab:

            Here you can select any insurance from among those on your domain.

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              April 28, 2022
              News > Send DICOM images to your referring doctors together with radiology results!

              Send DICOM images to your referring doctors together with radiology results!

              April 28, 2022

              Dear provider!

               

              As we know, there are numerous benefits of using a PACS in radiology and below you will find the top 3:

              • Improved Management of Patient Data. PACS makes it easy for physicians to store data and manage patient reports in a better way.
              • Economically Viable. A PACS is much more economical and this system is entirely computer-based, which means that you can easily view images and reports through the software on any digital device.
              • Complete Range of Tools for Enhanced Visualization. PACS allows images to be zoomed in and visualized in a better way. There are numerous tools available in the system that can be used to interpret and study data.

               

              This week EMSOW created a new PACS Destinations module and made some improvements to ease your work with PACS. From now on, PACS destinations can now be added and edited. You can find all the details below as well as one more useful feature.

               

              If you are not with EMSOW yet, you are welcome to book a FREE online demo here!

              [#23416] Manage PACS sending settings in one place and send images to referring doctors, referring facilities, ordering facilities, and PCPs

              The latest update introduces an easy and convenient way to configure PACS sending in the new PACS Destinations module (under Setup → PACS in the main EMSOW menu). Here you can add and edit PACS destinations that are basically PACS sending presets:

              Previously, these settings were configured individually for each reading facility or reading doctor where it was necessary. From now on, you only need to configure a preset in PACS Destinations and then select it in the referring facility or referring doctor settings:

              Furthermore, you can select a PACS destination for a referring facility, referring doctor, ordering facility, or primary care practitioner as well. In this case, they will receive the images once the study report is sent.

              [#23418] View studies history for ordered study

              With the latest update, you can view the patient’s studies history while adding or editing an ordered study:

              Here you can see both patient’s ordered studies and performed studies as well.

              The History pane can be shown or hidden using the toggle button in the top-right corner of the editing window.

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                April 20, 2022
                News > Feature release 04/20/2022: Improved Ordered studies window

                Feature release 04/20/2022: Improved Ordered studies window

                April 20, 2022

                Dear practitioner!

                 

                Every week, we bring you something new to help you run your healthcare business more efficiently. This week we have improved Ordered studies window.

                 

                If you are not with EMSOW yet, you are welcome to book a FREE online demo here! You will see how it works, have your questions answered, and compare prices.

                 

                [#23493] Room number in Ordered studies window

                From now on, you can see the patient room number in the Ordered studies window:

                 

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                  April 6, 2022
                  News > Feature release 04/06/2022: Updated insurance and billing sections

                  Feature release 04/06/2022: Updated insurance and billing sections

                  April 6, 2022

                  Dear all!

                   

                  Let’s start this day with some insurance facts! Did you know that Taco Bell once purchased taco insurance, America Ferrera had her smile insured for $10,000,000 and no insurance company will underwrite Jackie Chan’s productions?

                   

                  As for EMSOW’s insurance and billing sections, this week we have completed a new feature to improve your claims management, as well as another useful option.

                   

                  If you are not with EMSOW yet, you are welcome to book a FREE online demo here!

                  [#23411] User permission for updating insurance information in future services

                  The latest update introduces a new user permission that allows them to apply the insurance information changes (e.g., a new policy number) from the service currently being edited to all patient’s services with a later date of service.

                  The permission can be granted or revoked in the user groups management module (Admin → Groups in the main EMSOW menu).

                  [#23368] Fix for searching by CARC codes in Billing

                  We have fixed a bug when studies with some CARC codes didn’t show up in Billing if the CARC search filter was used.

                  [#21079] Search by insurance in Financial Analysis

                  From now on, you can search financial performance data by a specific patient insurance with this new search option:

                   

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                    March 16, 2022
                    News > Feature release 03/16/2022: Update in transactions

                    Feature release 03/16/2022: Update in transactions

                    March 16, 2022

                    Greetings to all!

                     

                    For many practitioners, being paid on time and appropriately is a chief concern. Electronic claim submission is one tool practitioners are increasingly using to facilitate the claim reimbursement process. Practitioners are discovering that transmitting insurance claims electronically to carriers managed care companies, and other health care payers can increase their practice’s cash flow and help streamline their billing operations.

                     

                    EMSOW cares about its users and makes updates every week and this time we’ve made an update in Transactions to facilitate the work with electronic claims. You can find this enhancement below.

                     

                    If you are not with EMSOW yet, you are welcome to book a FREE online demo here!

                    [#23254] Ability to add claim notes

                    With the latest update, you can add a short note to an electronic claim. To do this, hover your mouse over the claim transaction and click this button:

                    Then enter the desired note in the window that pop-ups:

                    The note will appear in Loop 2400 of the electronic claim and in Box 19 of the HCFA-1500 form as well.

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                      March 9, 2022
                      News > Feature release 03/09/2022: Payer filter in Billing

                      Feature release 03/09/2022: Payer filter in Billing

                      March 9, 2022

                      Dear provider!

                       

                      It can be tough to stay up to date and properly informed on all of the industry-based acronyms in the ever-changing world of healthcare. One of the most important areas of healthcare to understand is the payer and provider sectors. These healthcare sectors play a crucial role in how our healthcare system functions in the United States.

                       

                      Realizing all the difficulties one can face, EMSOW makes updates every week to make sure our clients are always up to date with the latest developments and updates.

                       

                      There is an update in Billing module this week that allows you to search studies with a particular assigned payer (an insurance, facility, or third party) or without one.

                       

                      In addition, below you can find another update that we’ve made to make your work with EMSOW easier!

                       

                      If you are not with EMSOW yet, you are welcome to book a FREE online demo here!

                      [#23315] Payer filter in Billing

                      A new search option has been added to the Billing module search filter – Payer:

                      The payer for a study can be assigned in the Payer Assignment module (under Billing in the main EMSOW menu).

                      [#23191] Link to study images in reports

                      With the latest update, it is possible to include a link to access DICOM images in a study report:

                      With that link, the referring doctor can access the study images even without logging in to EMSOW. If you would like to customize your report templates so they include a link to the study images, please contact our support team.

                      STAY UP TO DATE WITH OUR WEEKLY NEWSLETTERS


                        March 2, 2022
                        News > Feature release 03/02/2022: Updates in medical records

                        Feature release 03/02/2022: Updates in medical records

                        March 2, 2022

                        Dear practitioner!

                         

                        We all know that complete and accurate medical records enable healthcare workers to treat patients to the best of their abilities. Every accessible detail is crucial since the information gathered can help with diagnosis and treatment.

                         

                        EMSOW takes care of its users, so this week we’ve made an update and now it’s possible to add the medical records information to an electronic claim simply using the button that appears when you are hovering the mouse pointer over the claim.

                         

                        You can also check out couple of updates in Financial Analysis.

                        If you are not with EMSOW yet, you are welcome to book a FREE online demo here!

                        [#23116] Medical records information in claims
                        The medical records information will be placed inside the PWK segment of the electronic claim:

                        It is also possible to “unclick” the button if you don’t wish the medical records information to be included in the claim.

                        [#23194] Grouping by referring account in Financial Analysis

                        Moving forward, it is possible to group data in Financial Analysis by referring accounts using this new option in the search filter:

                        STAY UP TO DATE WITH OUR WEEKLY NEWSLETTERS


                          February 24, 2022
                          News > Feature release 02/24/2022: Updated Invoices module

                          Feature release 02/24/2022: Updated Invoices module

                          February 24, 2022

                          Dear healthcare provider!

                           

                          Have you heard that global healthcare spending could reach over $10 trillion by the end of 2022? Aging and growing populations, higher rates of chronic health conditions, and exponential but costly advances in digital technologies will continue to push global healthcare expenditures upward.

                           

                          Realizing how crucial the healthcare field is, EMSOW improves your workflow every week.

                           

                          This week we’ve made an update to the Invoices module, which you can check out below.

                           

                          If you are not with EMSOW yet, you are welcome to book a FREE online demo here!

                           

                          [#23136] Billing company email in invoices for laboratory tests

                          Starting with this update, the billing company email is printed on invoices for laboratory tests:

                           

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                            February 16, 2022
                            News > Feature release 02/16/2022: Improved Billing module

                            Feature release 02/16/2022: Improved Billing module

                            February 16, 2022

                            Greetings to all!

                             

                            Health insurance remains a relevant and politicized topic in the United States. Let’s have a look at Health Insurance Statistics 2021:

                            • 4% of Americans were uninsured in 2018, thus leading to staggering health care costs in case of a medical emergency;
                            • On a yearly basis, roughly 4% of uninsured Americans are forced to declare bankruptcy due to overwhelming health care costs;
                            • 40%–50% of US residents rely on employer health insurance;
                            • New York is known for having the highest health insurance rates, whereas New Mexico has the lowest;
                            • In the US, it’s estimated that insurance fraud leads to costs of over $80 billion on a yearly basis.

                             

                            EMSOW understands the difficulties you can face with, that’s why every week we update certain modules of our platform for you to work with it in a convenient way. With the latest update, the Billing module offers you the new search options that allow you to search studies that do not include a specific insurance or insurance group.

                             

                            Below, you can also find some updates in the Invoices module.

                             

                            If you are not with EMSOW yet, you are welcome to book a FREE online demo here!

                             

                            [#23107] Excluding filters for insurances in Billing

                            When excluding an insurance, you can additionally specify if the excluded insurance must be the primary one or not. You will find the new search options under the Insurances section in the Billing module search filter.

                            [#23088] Invoices modifications report

                            A new report has become available in the Invoices module – Invoices modification report:

                            Upon selecting the report in the dropdown menu, EMSOW will prompt you to specify the desired date range that all invoice modifications should fall under. After that, a spreadsheet with the report will be downloaded. The report reflects when and by whom a modification has been made as well as new invoice amounts and procedures count:

                            STAY UP TO DATE WITH OUR WEEKLY NEWSLETTERS


                              February 9, 2022
                              News > Feature release 02/09/2022: Improved Fee Schedules module

                              Feature release 02/09/2022: Improved Fee Schedules module

                              February 9, 2022

                              Dear practitioner!

                               

                              As we move forward in the healthcare industry, there will be more pressure and attention put on physician fee schedules. Payors and consumers will continue to put pressure on fee schedules to reduce costs, making healthcare more accessible to them. Given the current healthcare climate, it is believed that fee schedules will continue to be a contentious topic of conversation.

                               

                              Meanwhile EMSOW makes it easier and more comfortable to use the platform and its Fee Schedules module as well. This week we’ve made more fee schedule formats available for import.

                               

                              If you are not with EMSOW yet, you are welcome to book a FREE online demo here!

                               

                              [#23131] Support for more fee schedule import formats

                              With the latest update, three more formats have become available for importing fee schedules to EMSOW: Noridian, First Coast Service Options, and Wisconsin Physicians Service. The “Mpfsp” fee schedule format has been renamed as NGS Medicare.

                              To import a fee schedule, follow Setup → Billing → Fee Schedules in the main EMSOW menu and click the Data import button on the toolbar. Select the necessary import format along with the other parameters and click Save:

                               

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                                February 2, 2022
                                News > Feature release 02/02/2022: Updates in billing transactions

                                Feature release 02/02/2022: Updates in billing transactions

                                February 2, 2022

                                Dear practitioner!

                                 

                                As the population grows, the importance of the healthcare system intensifies particularly in times of any global pandemic like one caused by Coronavirus, which has put tremendous pressure on the capacity and capability of health institutions and healthcare providers.

                                 

                                We realize how difficult it is to manage business these times, that’s why EMSOW enhances the platform every week to make it easier for you to use and for your business to prosper.

                                 

                                This week we slightly changed our user permissions system to give you more flexibility in allowing users to remove billing transactions. You can also check out a new viewing mode in the DICOM Viewer.

                                 

                                If you are not with EMSOW yet, you are welcome to book a FREE online demo here!

                                 

                                [#23126] Permissions for users to remove specific billing transactions

                                From now on, instead of a single permission to remove a billing transaction of any kind, EMSOW offers a full range of specific permissions to remove a transaction of a particular type such as “rebill”, “charge”, “claim”, “statement”, “payment”, “write-off”, “open”, “close”, “invoice”, “superbill”, “adjustment”, and “purchased charge”.

                                To configure permissions, follow Admin → Groups in the main EMSOW menu and double-click into the necessary group:

                                 

                                [#22988] See all DICOM images on one page in DICOM Viewer

                                The latest update introduces a new viewing mode in the DICOM Viewer. It shows all images on one page. To activate the new mode, click the Show image space button on the toolbar:

                                 

                                Then the viewport will show all images on one page:

                                 

                                You can scroll through the images and double-click each image to see it full-size in the regular viewing mode. It is also possible to play cineloops by hovering your mouse cursor over them.

                                STAY UP TO DATE WITH OUR WEEKLY NEWSLETTERS


                                  January 26, 2022
                                  News > Feature release 01/26/2022: Updated Fee Schedules module

                                  Feature release 01/26/2022: Updated Fee Schedules module

                                  January 26, 2022

                                  Dear providers!

                                  As you know, fee schedules play a crucial role in the realm of medical billing practices. Claim rejections, denials, and other delays can occur as a result of inefficient or inadequate fee schedule methods, disrupting an otherwise regular revenue stream.

                                  EMSOW’s latest update in the Fee Schedules module allows you to quickly find all the necessary fee information to make sure you bill payers correctly.

                                  In addition, below you can find a couple of updates that we’ve made to other modules that can make your work with EMSOW easier!

                                   

                                  If you are not with EMSOW yet, you are welcome to book a FREE online demo here!

                                  [#23103] Search filter in Fee Schedules

                                  With the latest update, you can use the search filter in the Fee Schedules module.

                                  We have also fixed a bug that prevented you from exporting a fee schedule as an Excel spreadsheet.

                                  [#23103] Patient tags display

                                  From now on, patient tags are displayed in multiple places throughout EMSOW.

                                  In the Edit service window:

                                  In the Processing module:

                                  In the Billing module:

                                  In the Patients module (a new column and a new search option):

                                  To start using the patient tags, click Setup / Patient tags and create the tags you need. To add a tag to a patient, click Patients in the menu bar, double-click into a patient record, and go to the “General information” tab.

                                  [#23097] Payee name in Clearing

                                  You can now see payee names from ERA/EOB files in the Payee column of the Clearing module. We have also added the Payees search option:

                                  STAY UP TO DATE WITH OUR WEEKLY NEWSLETTERS


                                    January 19, 2022
                                    News > Feature release 01/19/2022: Improved Claims workflow

                                    Feature release 01/19/2022: Improved Claims workflow

                                    January 19, 2022

                                    Dear Practitioner,

                                     

                                    Every week, we bring you something new to help you improve the efficiency of your healthcare business. This week we have put out a couple of updates to improve your Claims workflow.

                                     

                                    Want to learn more? You are welcome to book a FREE online demo here! You will see how it works (and even try it!), have your questions answered, and compare prices.

                                    [#22952] View request details in Clearing

                                    The latest update makes it easier for you to navigate through claims in the Clearing module. From now on, you can view X12 837P claim requests in a detailed view by clicking the view link in the Claims column:

                                    The detailed information appears in a pop-up window:

                                    STAY UP TO DATE WITH OUR WEEKLY NEWSLETTERS


                                      January 12, 2022
                                      News > Feature release 01/12/2022: Auto create employee checkbox

                                      Feature release 01/12/2022: Auto create employee checkbox

                                      January 12, 2022

                                      Greetings to everyone!

                                       

                                      There are various reasons why companies should keep employee records on file. The primary reason is that it is mandated by law. Companies must have financial documentation on hand in the case of a lawsuit or an IRS audit, in addition to having an employee’s basic employment dates and information readily available.

                                       

                                      EMSOW’s new feature makes it easier for our practitioners to keep and find all the necessary information.

                                       

                                      If you are not with EMSOW yet, you are welcome to book a FREE online demo here!

                                       

                                      [#22612] Autofill employee contacts from user

                                      Did you know that EMSOW has a feature to automatically create an employee record when you are adding a new user? Just select the Auto create employee checkbox:

                                      In this update, we improved this feature so that not only the user’s name gets copied into the employee record but also all the contact information:

                                      STAY UP TO DATE WITH OUR WEEKLY NEWSLETTERS


                                        December 29, 2021
                                        News > Feature release 12/29/2021: Updates in Billing module

                                        Feature release 12/29/2021: Updates in Billing module

                                        December 29, 2021

                                        Dear practitioner!

                                         

                                        It goes without saying that filing claims electronically can offer a number of benefits, such as: minimizing disruptions to your cash flow, tracking claim status, increasing accuracy and cut down on claim rejections, cutting down on paperwork and decreasing overhead costs and staff time.

                                         

                                        To make electronic claims more comfortable for you to use, you are welcome to use EMSOW’s Billing module, that allows healthcare providers send claims electronically via EDI.

                                         

                                        If you are not with EMSOW yet, you are welcome to book a FREE online demo here!

                                         

                                        [#22955] Add electronic claims for multiple studies at once in Billing

                                        The latest update brings you an easy way of adding electronic claims for multiple studies. Just open the Add transaction dropdown menu in the Billing module and select Electronic claim (for all) or Electronic claim (for selected):

                                        Once the studies are processed, you will see the results and details on skipped studies (if there are any):

                                         

                                        STAY UP TO DATE WITH OUR WEEKLY NEWSLETTERS


                                          December 1, 2021
                                          News > Feature release 12/01/2021: Updated Invoice module

                                          Feature release 12/01/2021: Updated Invoice module

                                          December 1, 2021

                                          Dear practitioner!

                                          It is widely known that the most successful medical practices don’t reach their position in the industry without paying close attention to all aspects of their revenue cycle. In any case, it’s crucial that your practice implements a system that speeds up the billing process while minimizing errors and adhering to the most recent privacy and other governmental regulations.

                                           

                                          EMSOW’s Invoice Module has become more comfortable for you to use as it allows healthcare providers to directly bill their clients. Now it is possible to see the dates when checks were posted and the report will display all posting dates, with each payment represented by a separate row.

                                           

                                          Below you can find a few improvements that we’ve made to this module, as well as a couple of others.

                                          If you are not with EMSOW yet, you are welcome to book a FREE online demo here!

                                           

                                          [#22862] Medicaid provider ID in referring doctor settings

                                          From now on, it is possible to add a Medicaid provider ID in the referring doctor settings:

                                          [#22860] Print Study Group in invoices

                                          Referring facility invoices now show the study group next to the CPT code description:

                                          This will help your clients figure out what kind of study it is (e.g., ultrasound, X-ray) if the CPT description is not enough.

                                          [#22780] Posting date and amount in “Report of all invoices”

                                          Moving forward, the Report of all invoices shows dates when checks were posted in the new Posting date column. If a check was posted over the course of a few days, the report will show all posting dates with each payment in its own row. We have also added the Posted total column that shows each payment amount.

                                          Below is what the same invoice that is paid with two checks looks like in the report (for simplicity, non-relevant columns are omitted):

                                          [#22594] Remove invoice payments and write-offs

                                          With the latest update, you can now remove invoice payments and write-offs. To do this, hover your mouse over the necessary payment and click the Remove payment icon that appears:

                                          EMSOW will ask you to confirm removal:

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                                            November 24, 2021
                                            News > Feature release 11/24/2021: Improved Post payment from facility module and more!

                                            Feature release 11/24/2021: Improved Post payment from facility module and more!

                                            November 24, 2021

                                            Dear practitioner!

                                            Do you know the difference between Write-Offs and Write-Downs? The difference is just a matter of degree. A write-down is performed in accounting to reduce the value of an asset to offset a loss or expense. A write-down becomes a write-off if the entire balance of the asset is eliminated and removed from the books altogether.

                                             

                                            To make Write off more comfortable for you, you are welcome to use new EMSOW’s feature in the Post payment from facility window that makes posting a payment from a facility more flexible.

                                             

                                            Below you can also find some updates that we made to EMSOW’s billing rules.

                                             

                                            If you are not with EMSOW yet, you are welcome to book a FREE online demo here!

                                             

                                            [#22781] Clinical laboratory travel allowance in billing and transportation rules

                                            From now on, you can set the clinical laboratory travel allowance type as a condition in Billing Rules:

                                             

                                            And in Transportation and Setup Rules:

                                            [#22425] Write off remaining balance when posting a facility check

                                            The latest release makes posting a payment from a facility more flexible: if the check amount is lower than the payment, you can now write off the difference, in whole or in part. To that end, we have added the Write off remaining balance checkbox to the Post payment from facility window:

                                            Once you select the checkbox, the remaining balance amount will auto-populate into the respective field. You can change this amount or leave it as it is. The write-off will be applied proportionally to all services in the referring facility invoice.

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                                              November 10, 2021
                                              News > Feature release 11/10/2021: Improved Patients module

                                              Feature release 11/10/2021: Improved Patients module

                                              November 10, 2021

                                              Dear practitioner!

                                               

                                              There is a constantly increasing rise in litigation in modern medical practice. A strong emphasis is placed on good record keeping as an integral part of patient care and a clinician’s legal defense.

                                              To improve your record keeping, you are welcome to use EMSOW’s Patients module that now features a quick tool to check patient’s procedures summary.

                                               

                                              If you are not with EMSOW yet, you are welcome to book a FREE online demo here!

                                               

                                              [#22741] Study groups filter in “Submit statements” window

                                              With this update, we have added the Study groups search option to the Submit statements window in Billing:

                                              This option will help you find statements by study group (e.g., ultrasound, X-ray, visits, surgical).

                                              [#22735] Sort patient statements within a batch by number of pages

                                              From now on, it is possible to sort patient statements within a batch by number of statement pages in ascending order. If you would like to enable the sorting, please contact our support team. This is a really helpful feature if you have a folding machine that you use to put patient bills to envelopes.

                                              [#22689] Studies summary tooltip in Patients

                                              The Patients module now features a tooltip that shows studies summary for a patient so you don’t have to double-click into the patient record to see the patient’s studies. Just hover your mouse over the patient’s name:

                                              [#21134] Referring facilities filter in “Submit electronic claims” window

                                              The new Referring facilities search option has been added to the Submit electronic claims window in Clearing:

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                                                November 4, 2021
                                                News > Updated EMSOW’s invoicing

                                                Updated EMSOW’s invoicing

                                                November 4, 2021

                                                Dear practitioner!

                                                It is well known that a well-designed invoice that covers all the required information makes a good impression to your clients. To ensure timely clearance of the invoice, it is necessary to find out your client’s payment run and align your payment due date to it. If you have staged payments, you can agree in advance the dates that your invoices will be raised. And always remember to double-check the invoice for accuracy before you send it!

                                                 

                                                To make invoicing comfortable both for you and your clients, you are welcome to use EMSOW’s Invoices module that allows healthcare providers to directly bill their clients. For example, if you run a portable X‑ray business and want to send a bill to a nursing home you service for Part A patients, EMSOW has you covered!

                                                 

                                                Below you can find a couple of updates that we made to EMSOW’s invoicing, as well as a small convenience update to our auto-fill feature that will allow you to skip the preview step when you are dealing with hundreds (or thousands!) claims you need to auto-fill.

                                                If you are not with EMSOW yet, you are welcome to book a FREE online demo here!

                                                [#22722] Date of service range for invoices

                                                With this update, we have added the DoS range column to the Billing details tab in the Invoices module. The date of service range is displayed for both outstanding and paid invoices:

                                                [#22694] Reports of invoices

                                                The latest release brings another improvement to Invoices. In addition to the Outstanding invoices report, we introduce a new All invoices report. This report is similar to the Outstanding invoices report, but also includes completely paid invoices. Both invoice reports are now available in a dropdown menu that unfolds upon a click on the Report of invoices button:

                                                If you click All invoices, you will be prompted to enter the necessary invoice date (or the date range):

                                                Then click Run and EMSOW will prepare an Excel file with the report:

                                                [#22640] Skip auto-fill preview

                                                This update allows you to significantly increase the auto-fill speed if you select the Skip preview checkbox in the Auto fill studies window:

                                                Also, the toolbar in Billing now has the same auto-fill buttons as in Processing: Auto fill selected and Auto fill all.

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                                                  October 28, 2021
                                                  News > Feature release 10/28/2021: Billing enhancements

                                                  Feature release 10/28/2021: Billing enhancements

                                                  October 28, 2021

                                                  Greetings one and all!

                                                  Did you know that patients are advised to save all their medical bills and statements? If they get a bill from their provider before they get their Health Benefits Statement, they should hold on to it. When their Health Benefits Statement arrives, it will outline what has been paid for by their Health Insurance and confirm what they owe.

                                                  To keep your patients aware of their bills, you are welcome to use EMSOW’s patient statements.

                                                  Below is a small improvement we’ve made to this module as well as a couple of other billing enhancements:

                                                   [#22681] Date of service range for checks

                                                  The Checks module (Billing → Checks in the main EMSOW menu) now shows the date of service range for each check:

                                                  We have also added the Date of service search option so you can easily find the necessary check by a specific date or a date range when the services were performed:

                                                  [#22661] Search for uninvoiced invoice items in Billing

                                                  The new Uninvoiced invoice items search query in Billing allows you to find studies with the “invoice item” billing operation that haven’t been added to any invoice:

                                                  [#22639] Filtering paper statements by referring group

                                                  From now on, in the Submit statements window, the Referring facilities field in the search filter also allows you to select referring groups:

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                                                    October 25, 2021
                                                    News > Digital X-Rays are conquering the market

                                                    Digital X-Rays are conquering the market

                                                    October 25, 2021

                                                    The market of digital X-ray imaging is continuously growing (according to a MarketsandMarkets report, by 2023 it is expected to reach $13.4 billion compared to $8.68 billion in 2018). To a great extent, this is happening due to the development of digital (RIS, PACS) and mobile imaging technologies. The leading vendors (Carestream, Phillips, GE, etc.) are marketing units which are more reliable, compact and user-friendly compared to the machines of previous generations.

                                                    Digital X-ray systems offer several benefits, such as:

                                                    • Digital X-rays produce up to 70% less radiation than film systems
                                                    • Digital technologies to a great extent eliminate one of the most significant disadvantages of medical X-rays – radiation exposure
                                                    • Digital X-ray equipment can boast of higher image quality than traditional films, though it may vary in different equipment models and types

                                                    Some of these benefits can be achieved if the equipment is combined with good special-purpose software.

                                                    As a rule, stationary machines provide better quality images than portable ones, but the mobile imaging industry is constantly developing.

                                                    In addition, there are many image viewers with efficient tools that increase interpreting quality and significantly reduce the risk of overlooking a patient’s health problem for a reading radiologist. The digital systems employ a PACS, which greatly accelerates and facilitates technologists’ and doctors’ access to images. With modern web-based solutions, information can be transferred within seconds, although, it depends on the speed of the Internet connection.

                                                    PACS systems provide way more convenient storage than traditional analog systems. You do not need to keep your images in your office on CDs or even on your computer, because nowadays it is easily affordable to have cloud-based storage. Although it is relevant for any modalities, it is especially important for X-ray, because there are certain legal issues associated with storing X-ray (regulations may vary from state to state).

                                                    The digital systems can be 100% secure. If you are using proper software for your medical business, you will have no HIPAA-related issues.

                                                    Mobile X-ray is a separate topic and requires a separate article (we’ll discuss it later on our blog). It is obvious, however, that going wireless and mobile can be convenient for patients and profitable for healthcare providers.

                                                    Today, medical X-ray businesses are going wireless and trying to purchase the best equipment they can afford, but they also should bear in mind that proper software and digital tools are no less important.

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                                                      October 20, 2021
                                                      News > Some updates from EMSOW

                                                      Some updates from EMSOW

                                                      October 20, 2021

                                                      Dear providers,

                                                      Below are a few recent updates to the EMSOW platform.

                                                      If you want to find out more, book a demo with us.

                                                      [#22245] Edit the exam begin time in Processing and Billing

                                                      With this update, it has become possible to edit the exam begin time not only in Schedule, but in the Processing and Billing modules as well, thanks to the new Begin time field in the Edit service window:

                                                      If you would like to use this feature, please contact our support team.

                                                      [#22395, #22453] Patient IDs in HL7 Requests

                                                      Now you can search for HL requests by external and internal patient IDs with new search options:

                                                      Furthermore, the patient IDs are now reflected in the HL7 Requests export files. In order to download those, click Export on the toolbar and select the desired file format:

                                                      [#22426] Mark HL7 requests as archived

                                                      It is now possible to mark HL7 requests as archived. To switch the HL7 request state between “archived” and “unarchived”, use these new buttons on the toolbar:

                                                      Needless to say, this feature won’t be of much use without an option to separate the archived requests from unarchived ones. To that end, we have added the corresponding option to the search filter:

                                                      [#22419] Group Financial Analysis results by study group

                                                      A new way of data grouping has been added to Financial Analysis with this update:

                                                      [#22400] Study report notification for primary care practitioners

                                                      Primary care practitioners can now receive copies of study reports that are sent to referring doctors, referring facilites or ordering facilities. In order to receive the reports, a primary care practitioner must be specified in the service and report notifications must be enabled in the primary care practitioner settings.

                                                      [#22383] Move services to “billing” or “processing” stages from Payer Assignment

                                                      You can now quickly move a service between processing and billing stages right from the Payer Assignment module thanks to the new Move button on the toolbar:

                                                      It is worth remembering that moving a service to the billing or processing stage affects all studies within the service including those not displayed in the Payer Assignment module.

                                                      [#22347] Quick search in the “Submit electronic claims”

                                                      This update brings improvements to electronic claim submission. Most notably, a new set of fields for a quick search of electronic claims is available now:

                                                      In addition, we have fixed a couple of bugs in the claim submission process.

                                                      [#22463] Change the referring facility when creating a follow-up service

                                                      Now, when you click the Follow up button, you can select a referring facility, which is different from that in the latest patient service:

                                                      [#22456] Improved processing of incoming electronic remittance advice files

                                                      We have optimized our ERA parsing algorithms. As a result, the processing of ERA files has become much faster!

                                                      Moreover, you can now customize procedure matching methods for incoming ERA files thus making their processing even faster. To do this, go to Setup → Billing → Billing Connectors and double-click into a billing connector. Select the Incoming files settings tab. Here, under the Study match order field set, you can select and arrange up to 15 detection methods. In this case, your study match order will look like this:

                                                       

                                                       

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                                                        August 13, 2021
                                                        News > Improved HL7 functionality for imaging providers!

                                                        Improved HL7 functionality for imaging providers!

                                                        August 13, 2021

                                                        EMSOW feature release

                                                        What makes EMSOW special? The answer is – integration! The platform can work seamlessly with any EMR/EHR system that supports the HL7 protocol. You can receive requests for appointments via ORM messages, billing requests via DFT, and send lab/radiology results via ORU automatically – no matter which EMR your client uses.

                                                        This time, we have updated our HL7 Requests module. If you are our customer, see the description below. If you are new and want to learn how to keep all your client connections under one umbrella through HL7, book a call with us.

                                                        [#22081] Improved default settings in the HL7 requests module

                                                        In previous versions, the system displayed all the HL7 requests upon opening the HL7 Requests module. This took time and occasionally caused slowdowns. We have changed this default setting.  Now, upon clicking on the HL7 Requests button, EMSOW displays the information for the current date only.
                                                        TIP: To search HL7 requests by any parameter and in one click, use search filters in the Options panel.

                                                        HL7

                                                        [#22210] Process multiple messages at once in HL7 Requests

                                                        EMSOW runs a series of tests when it receives an HL7 message, e.g., it checks if the referring facility from the message matches your database records. In case of any inconsistency, the message remains in the Pending or Failure status. To make it easier for you to handle such issues, we added support for processing multiple messages at once. Now, if you found an issue and corrected it, you can select more than one message and click Process (Auto) to quickly turn the received messages into EMSOW service records.

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                                                          July 28, 2021
                                                          News > New Tool for Primary Care Practitioners Management

                                                          New Tool for Primary Care Practitioners Management

                                                          July 28, 2021

                                                          EMSOW Feature Release

                                                          [#22072] Manage primary care practitioners in EMSOW

                                                          With this update, we added a new module for primary care practitioners management. The new module is located under Setup → Referring → Primary Care Practitioners in the main EMSOW menu.

                                                          In the primary care practitioner settings, the following options are available:
                                                          New Tool for Primary Care Practitioners Management

                                                          The Referring doctors tab allows you to link your practitioner to a referring doctor:
                                                          New Tool for Primary Care Practitioners Management

                                                          On the Study groups tab, you can specify the study groups available for the practitioner:
                                                          New Tool for Primary Care Practitioners Management

                                                          And lastly, the Contacts tab where you can add the practitioner contacts:
                                                          New Tool for Primary Care Practitioners Management

                                                          This is just the beginning – we will extend the support for primary care practitioners in future updates. Stay tuned!

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                                                            July 26, 2021
                                                            News > New features for diagnostic imaging workflow!

                                                            New features for diagnostic imaging workflow!

                                                            July 26, 2021

                                                            EMSOW Feature Release

                                                            With EMSOW, you can improve your diagnostic imaging workflow every week because each week, we have some improvement to roll out.

                                                            [#22099] Auto-populate number of days in invoice

                                                            With this update, we added an option to the referring contract settings and invoice editing window that allows you to auto-calculate the number of days for which the PPD fee will be applied based on the number of visits.

                                                            All you need to do is select the Auto checkbox in the invoice editing window, after which the Days field will be auto-filled:
                                                            New features for diagnostic imaging workflow!

                                                            [#22098] New referring contract term conditions: Reference lab & CPT

                                                            The latest update bring two more referring contract term conditions: CPT codes and Allow for reference laboratory:
                                                            New features for diagnostic imaging workflow!

                                                            The latter will apply the referring contract term to tests with a specified reference laboratory.

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