February 19, 2020

EMSOW Weekly Newsletter – February 19, 2020

Hi, we hope you had a wonderful Presidents’ Day. Meanwhile, we put out a new feature to improve your scheduling management.

[#19588] Counters for performed, scheduled and canceled services

Previously, you had to scroll the mouse down the order window to see the number of scheduled, performed and canceled services. Now you can view these details in the Order Information section of the Processing module. The number of services is displayed near the icons, which refer to the service status.


February 12, 2020

EMSOW Weekly Newsletter – February 12, 2020

This week we have been working on automating EMSOW’s insurance management. And here’s a new improvement, check it out!

[#19595] Insurance overrides based on service address

In addition to our previous update (#19561), now you can override multiple insurances at once, on the basis of the service location zip code. It can be either a facility’s or patient’s zip, depending on the PoS code.

Also, we have changed the directory of this setting. To access it, go to the Setup menu, click Rules, and select Insurance Overrides.

February 5, 2020

EMSOW Weekly Newsletter – February 5, 2020

Last week, our developers focused on improving insurance settings and the Clearing module. With the latest version of EMSOW, you’ll get more flexibility for automatic replacement of insurances and ERA management.

[#19553] Hide notice pages in paper statements for patients

By default, past due and final patient statements generated by EMSOW include a notice page, reminding that the payment is past due. If such reminders are undesirable, you can create statements without the notice pages by selecting the “Do not include notice pages in pastdue and final account statements” option in the billing company settings (Setup / Billing / Billing companies).


 [#19561] Override multiple insurances based on ZIP code

The Insurance Overrides module replaces patient insurances based on the ZIP code of the referring facility. Now you can override multiple insurances at once, without creating many insurance rules. Go to the Setup menu and select Insurance Overrides. Add a new or edit an existing insurance rule. In the Insurances field, you will be able to enter several insurances.


[#19564] Additional search options in the Clearing module

Now you can manage your ERAs more efficiently, thanks to two additional search options in the Clearing module. First, we have added the Taken search option, where you can select files marked as taken, not taken, or any. For example, you can select Not taken, and the system will display unposted checks, if you use the “Taken” flag to mark completely posted ERAs.

Another update is the Files without tags checkbox right below the Tags field, which allows you to retrieve files without any tags. Reminder: you can create tags for ERAs by going to Setup / Billing / Clearing Tags.


[#19562] Prefix filter in the Clearing module

If you use the “Prefix for Claim Submitter’s Identifier” setting in the “Billing companies” module, you can now use those prefix values as filter criteria for incoming ERAs in the Clearing module. This will allow you to find ERAs that reference claims submitted on behalf of specific billing companies.


January 29, 2020

EMSOW Weekly Newsletter – January 29, 2020

If your imaging business covers multiple states, this EMSOW update is right for you. Another useful feature inspired by our customers!

[#19528] Search referring facilities by state

We have added the State filter to the Processing and Billing modules. In both modules, they are located in the Options panel to the right of the window – in the Filter menu of the Processing module and in the Referring doctor dropdown menu of the Billing module. This feature helps you easily find services referred by facilities, operating in various states.


January 24, 2020

Discovering new benefits of EHR


Electronic Health Records (EHRs) make it much easier to manage patient records by systematizing and making them more accessible, searchable and secure. Apparently, EHRs are not free from shortcomings. Some clinicians reveal user-unfriendliness or lack of interoperability. However, all these downsides are specific to particular systems, while the number of EHR vendors in the USA is over 1,100 as of today. The adoption rate also looks impressive. According to the National Electronic Health Records Survey (2015), 87% of physicians were using EHR. This suggests that at least the system has its advantages.

Originally, the electronic health record technology was designed for billing, but gradually practitioners revealed more and more of its features.

Now, EHRs are successfully used for administrative and clinical purposes. They are well-structured and still give you the necessary degree of professional freedom, which is essential for successful medical practice. Thus, EHRs include healthcare data variables (demographics, health behavior, allergies, chronic diseases etc.), as well as fields for free text (e.g. progress notes or comments for diagnostic images). We are not going to focus on these things. If you are a medical business owner, a doctor or a technologist, you surely know what EHR is about.

Let us think about not-so-obvious benefits, which can be achieved with the use of Electronic Health Records.

EHRs have become helpful to medical science. They are a rich and affordable (sometimes even free!) source of longitudinal health data associated with key socioeconomic and cultural indicators. Besides, being GIS-based, EHRs reveal state-specific situation. And since the system suits scholars, you might as well think of using it in, say, creating your business strategy, whether you are a prospective individualist or a nationwide hospital network. A good idea would be to plan your actions according to the local demographic and health situation.

Another way to benefit from EHR is to combine it with an advanced healthcare application. Imagine a common situation: diagnostics findings look controversial and need to be disambiguated. At the same time, the referring doctor is overloaded with work, and can overlook some vitally important tests, which may be a matter of the patient’s health. Luckily, nowadays such situations are avoidable. There are healthcare applications that use smart algorithms designed in cooperation with practicing physicians. Those algorithms automatically analyze the patient’s EHR and search for diagnoses that suggest specific medical tests. Normally, such software by no means pretends to be a substitute for a professional medical opinion. However, it is widely used as an efficient tool for preventive diagnostics, and that’s why interoperability is a substantial point. Besides, this combination can help medical businesses increase their revenue by recommending their patients more necessary medical tests.

Experience has shown that an electronic health record system can hardly be called a one-trick pony. It gives medical businesses multiple advantages in various fields, from market research to preventive diagnostics. Moreover, in the right hands, it becomes a powerful revenue booster.

To learn what your information system can do together with EHRs, contact your software provider. If you are going to purchase a healthcare application, make sure it is successfully integrated with the leading EHR systems.