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November 7, 2019
News > EMSOW Weekly Newsletter – November 7, 2019

EMSOW Weekly Newsletter – November 7, 2019

November 7, 2019

INDUSTRY NEWS

George Curtis, HIPAA security officer at Houston Healthcare, talks about the EHR/EMR revolution and the pitfalls of EHR integration.

By the way, we have added some new EHR functionality to the latest version of EMSOW.

EMSOW RELEASE

[#19216] Displaying studies older than one year in patient history tooltips

From now on, patient history tooltips in the Processing and Billing modules can display full patient history, including studies that are older than one year:


19216

To enable this feature or learn more about EHR functionality in EMSOW, please contact our support at support@emsow.com.

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    October 24, 2019
    News > EMSOW Weekly Newsletter – October 24, 2019

    EMSOW Weekly Newsletter – October 24, 2019

    October 24, 2019

    EXPERT TIPS FROM RADIOLOGY BUSINESS

    “Listen and remain present.” These tips seem to be obvious. Still, radiologists should pay more attention to them, considers Radiology Business. With EMSOW, you can provide quality service and keep your patients happy! Here is a couple of our latest upgrades.

    EMSOW RELEASE

    [#19108] Ordering facilities filter in the “Dispatch turnaround time analysis” module

    One of our customers asked us for functionality to analyze dispatch turnaround time for particular ordering facilities. And here we are with a new search filter in the “Dispatch turnaround time analysis” module. Select the needed ordering facilities in the corresponding filter, and all the studies ordered by those facilities will be displayed in a single click! For each of the studies, the module will calculate the time your doctors took to provide their reports.
    19108

    [#18983] Improved autofill functionality
    We have upgraded the Autofill tool – one of the most powerful EMSOW features. This tool allows you to do the following for a set of services, in one click:

    • Automatically route studies to a reading provider, based on a set of conditions, such as modality, insurance or referring doctor. For example, if you want all X-rays ordered by St. Nowhere Hospital for Medicaid patients to be interpreted by Dr. John Doe, MD, Autofill is your best friend!
    • Instantly generate electronic claims, superbills or patient statements using the appropriate NPI, Tax ID and address. Think of Autofill as a magic wand that takes a HCFA-1500 form and fills all the boxes with the right info – and if you use an automated clearing house instead of old school forms, it handles EDI files as well.

    The new version of Autofill displays the result of applying reading and billing rules before saving it, so you can check if your rules are behaving correctly prior to the change taking effect. You can view all potential issues in the “Reading result” and “Billing result” columns, and, having reviewed the results, you can “Save reading”, “Save billing”, or “Save all” by clicking the corresponding buttons.
    19108

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      October 16, 2019
      News > EMSOW Weekly Newsletter – October 16, 2019

      EMSOW Weekly Newsletter – October 16, 2019

      October 16, 2019

      INDUSTRY NEWS

      The American College of Radiology (ACR) is going to promote diversity by offering internships for women. The program is aimed to help first-year medical students connect with practicing radiologists. Here at EMSOW, we cherish diversity, besides, we are promoting quality and efficiency in medical imaging!

      EMSOW RELEASE

      [#19162] New search filter in the Billing module: Unassigned payer
      We have added a new search parameter to the Query filter of the Billing module, Unassigned payer. This new query allows you to search services, for which payer assignment is required (as per referring facility settings), but has not been completed via the Payer Assignment module. To use this search parameter, start typing “Unassigned payer” or select it in the dropdown menu of the Query field.


      Unassigned payer

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        October 9, 2019
        News > EMSOW Weekly Newsletter – October 9, 2019

        EMSOW Weekly Newsletter – October 9, 2019

        October 9, 2019

        INDUSTRY NEWS

        Healthcaretech Outlook reports increasing risk of HIPAA-protected patient information leakages. That is one more reason for imaging providers to consider switching to cloud PACS storage with encrypted connection.

        EMSOW RELEASE

        [#19057] Transfer CARC and RARC codes to secondary claims

        From now on, CARC and RARC codes from ERA files will appear in secondary claims generated by the system. This helps you avoid denials and improve your bottom line.


        19057

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          October 3, 2019
          News > EMSOW Weekly Newsletter – October 3, 2019

          EMSOW Weekly Newsletter – October 3, 2019

          October 3, 2019

          MEDICAL IMAGING NEWS

          Radiology Business reports an increasing ePHI leakage threat. Sometimes access to patient information reminds not even of hacking, but of walking into an open door. This serious HIPAA violation can be easily escaped by using secure cloud storage EMSOW provides.

          EMSOW RELEASE

          [#19041] Ability to upload EEG files

          We have extended the functionality of document management in EMSOW. Now our users can attach EEG files with the “.eas” extension to study records. All in all, the “Documents” section currently supports 16 file formats! To attach a file to a study, click the “Documents” button in the Processing module or in the Technologist Portal.


          Ability to upload EEG files

          [#19089] Check eligibility for the date of service

          Previously, you could check insurance eligibility only for the current date. We have made the eligibility check feature more versatile, so now you can check eligibility for the date of service. For example, you can check if a patient is eligible to receive a service scheduled in advance.

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            September 19, 2019
            News > DICOM and HL7: Solving Interoperability Issues

            DICOM and HL7: Solving Interoperability Issues

            September 19, 2019

            DICOM & HL7

            DICOM offers a lot of capabilities for storing, transmitting and processing medical images and patient data. However, you must be aware that there are several other protocols, which causes interoperability problems. This time we’ll talk about interoperability and compare two common medical data standards – HL7 and DICOM, which are the most common protocols.

            Interoperability issues may be illustrated in different ways. For example, a patient has to change hospitals (say, he is moving to another town). He expects that his EHR and all medical information would be transmitted successfully. But these two hospitals use different standards, and their information systems are unable to understand each other. So, the patient needs to retrieve his medical records on paper and perhaps even do some tests again. Imagine that the patient is seriously ill and needs treatment as soon as possible – then any delay means health deterioration.

            Or suppose you run a medical business and transmit patient data to an imaging operator or a hospital. If you and your partner use the same standards, you’ll faсe no obstacles. Otherwise, your systems will encounter many errors or barely be unable to communicate. This can result in losing the partner because none of you want to abandon the system you are using as the switch is costly.

            Now let’s focus on the protocols. What are the similarities and differences between HL7 and DICOM? HL7 can be used as an alternative to DICOM MWL, which is more imaging-oriented.

            Herman Oosterwijk, the President of O Tech Inc., a company specializing in healthcare technology consulting and training, has been exploring the subject for years. In his judgment, the main points are as follows.

            • HL7 is a transaction-based protocol. It is driven by events (e.g. the admission or discharge of a patient). According to these occurrences, an information system creates so-called “unsolicited events” and sends them to the other side of the connection, no matter who might be there. DICOM is a much more client-oriented protocol. For example, when using MWL, imaging equipment sends requests to an MWL server to receive a worklist.
            • HL7 is a flexible standard, therefore it has become more of a guide than a standard for many healthcare facilities. HL7 is often customized on-site, while DICOM is much more rigid.
            • HL7 files are somewhat larger in size because of character-based encoding, which implies conversion of pixel data to characters.
            • Thanks to MPPS, the DICOM protocol can provide more timely and precise information about performed diagnostic studies.

            We should also mention some institutional peculiarities. For example, HL7 offers several types of membership and regularly holds conferences and workgroups. As for DICOM, its use depends on the equipment or software you buy; sometimes you have to purchase this or that option separately. They also educate their customers, but to a lesser extent.

            “While HL7 and DICOM have their own domains, they do definitely connect, however. The interface consists from a workflow perspective of two areas, i.e. where the ordering information for the imaging procedure is exchanged, and where the results, in the form of a diagnostic report and/or measurements are sent back to the information system.”

            To the benefit of the end customer, both of the protocols do try to solve the compatibility issue. Besides, software developers have come up with customized medical applications that can link the two protocols. Even if you and your partner have taken different sides on the subject, you still can be fully compatible if you use one of those applications. Patient data can be rapidly transmitted, recognized, easily processed and managed.

             

            For more information, please refer to Herman Oosterwijk’s articles:

            Technology Update: DICOM vs. HL7

            DICOM Versus HL7 for Modality Interfacing

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              September 18, 2019
              News > EMSOW Weekly Newsletter – September 18, 2019

              EMSOW Weekly Newsletter – September 18, 2019

              September 18, 2019

              MEDICAL IMAGING NEWS

              The New England Journal of Medicine reports that vaping can cause lung diseases, i.e., marketing claims about the safety of electronic cigarettes may mislead the customers.

              EMSOW RELEASE

              [#19044] Patient address in templates

              We have enhanced our templated reporting engine. Now EMSOW can automatically fill a patient’s street address, city, state, and ZIP Code in report templates.

              By the way, did you know that you could use the templates to create not just ultrasound worksheets and image interpretation reports, but also consent forms, requisition forms and other types of documentation? Ask us how!

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                September 12, 2019
                News > EMSOW Weekly Newsletter – September 12, 2019

                EMSOW Weekly Newsletter – September 12, 2019

                September 12, 2019

                MEDICAL BILLING NEWS

                AAPC discusses the new ICD-10 coding updates for 2020. If you’re dealing with venous tests, this article might be of interest to you. Here at EMSOW, we are following the latest updates to satisfy the needs of your business.

                This time we have made a brief presentation about EMSOW billing. Your billers will love it, that’s for sure!

                EMSOW BILLING FUNCTIONALITY

                We have made a brief presentation about EMSOW billing. Your billers will love it, that’s for sure!
                EMSOW automates your revenue management cycle – from generating electronic claims and posting ERAs to tracking your invoices and detailed financial reporting.

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                  September 4, 2019
                  News > EMSOW Weekly Newsletter – September 4, 2019

                  EMSOW Weekly Newsletter – September 4, 2019

                  September 4, 2019

                  INDUSTRY NEWS

                  Healthcare Tech Outlook analyzes cloud mobility and its development. Our solution is cloud-based and absolutely mobile, which is ideal for businesses who work with traveling sonographers and mobile x-ray. This time we have added a new option, which can become useful for neurologists, and not only them.

                  EMSOW RELEASE

                  [#18999] Upload last saved drafts for certain templates

                  Now you can retrieve the recent clinical findings within seconds. Our latest update allows you to populate a report with data from the previous visit. This functionality is essential for some types of visits, e.g. neurology consultations. To enable this functionality, go to Setup > Reading > Report templates, select the needed template, click “Edit,” then check the box “Load last saved draft.”
                  This feature is also available in our mobile app.

                  Upload last saved drafts

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                    August 28, 2019
                    News > EMSOW Weekly Newsletter – August 28, 2019

                    EMSOW Weekly Newsletter – August 28, 2019

                    August 28, 2019

                    INDUSTRY NEWS

                    Today, one of the hot topics is radiologists’ burnout. Radiology Business discusses the way EHRs contribute to it. Meanwhile, we are trying to decrease the professional burnout of the physicians by adding new automated features to healthcare software.

                    EMSOW RELEASE

                    [#18854] Ability to duplicate entity records

                    We have added functionality to duplicate entity records in setup modules. Select the needed entity (e.g., insurance), then click “Duplicate selected”. Make the required changes in the entity record, then click “Save”. Populating settings in EMSOW is much easier now!

                    Duplicate entity

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                      August 28, 2019
                      News > EMSOW Weekly Newsletter – August 21, 2019

                      EMSOW Weekly Newsletter – August 21, 2019

                      August 28, 2019

                      EMSOW is one of the few platforms for automating imaging businesses, which takes pride in both its desktop and mobile versions. One of our latest upgrades is created to streamline the work of referring physicians.

                      With EmsowMobile Pro, you can access your patients’ diagnostic images and reports anytime and anywhere.

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                        August 22, 2019
                        News > Modality Performed Procedure Step: Reliable feedback from your diagnostic equipment

                        Modality Performed Procedure Step: Reliable feedback from your diagnostic equipment

                        August 22, 2019

                        Modality performed procedure step

                        Along with Modality Worklist, which enables your information system to send study inquiries to diagnostic equipment, you can use one more DICOM tool, Modality Performed Procedure Step (also known as MPPS). Conversely to Modality Worklist, it enables your machines to send feedback to your RIS, HIS, PACS or another system (for example, you may use an integrated IT solution which combines all these tools). Like many other DICOM tools, it is an optional feature, so you might need to pay extra for it. Today, we will talk about the features of Modality Performed Procedure Step, the basic principles of its function and the benefits it offers.

                        What is it for? When you order imaging studies, you might be concerned about the timeliness and quality of the scheduled examinations. Everything must go smoothly, without equipment failures or technologist mistakes.

                        If something has gone wrong, you will be probably notified that the study hasn’t been performed instead of receiving the images. Moreover, you will discover that at the last moment, when you expect the study to be completed. As a result, you become unable to make any adjustments to the schedule and lose revenues.

                        MPPS eliminates these issues; so, if you haven’t implemented it yet, your business may run into a bottleneck even at the initial workflow stages.

                        How it works. Having received an order from Modality Worklist, the diagnostic unit starts sending messages to the DICOM server connected to your information system. The system generates messages automatically (except for patient demographics, which is in most cases copied from the worklist). Particularly, these messages can tell you about:

                        • The incoming order. Besides data retrieved from Modality Worklist, you will know the study accession number.
                        • The actual performed study, which sometimes differs from what was scheduled initially. For instance, the technologist may have chosen a different protocol for the examination or decided to take an additional set of images.
                        • Procedure status information. The diagnostic machine sends a status message to the server when the study is started, completed, paused or canceled (along with the cancellation reason). As for the cancellation reasons, DICOM has standardized many of them, so the fault management becomes much more efficient.
                        • The technologist’s name, radiation dose, modality hardware condition, and even billing and insurance information.

                        Performance of this intelligent feature is based on the connection between your equipment and DICOM server; therefore, it requires proper configuration.

                        What benefits does it offer? You get several considerable advantages at the study performance stage. Among them are:

                        • Minimized turnaround time. Reporting starts as soon as the machine acquires the order information. The system creates all messages automatically and therefore saves your technologists’ time and increases their productivity.

                        It helps you to track the exact time needed for the studies and thus to schedule more efficiently. The diagnostic unit immediately informs you about any issues with the studies, which allows you to troubleshoot as quickly as possible.

                        • Information accuracy. MPPS eliminates human error. A technologist doesn’t need to report on the examination status since it is done by the equipment. Besides, the machine tells you about the studies which have been actually performed (as we have already mentioned, they may differ from the scheduled examinations).

                        Together with Modality Worklist, Modality Performed Procedure Step ensures a reliable intercommunication between your information system and diagnostic equipment.

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                          August 15, 2019
                          News > EMSOW Weekly Newsletter – August 15, 2019

                          EMSOW Weekly Newsletter – August 15, 2019

                          August 15, 2019

                          The survey findings published in Radiology Business say that the vast majority of radiologists see significant value in teleradiology, although there are some disturbing factors, which prevent them from using teleradiology solutions.
                          EMSOW is a cloud-based end-to-end teleradiology platform to improve your practice and eliminate technical issues. Today, we are proud to present our dispatching service in action (really, less than two minutes).

                          Automate your technologist management with EMSOW. In the Dispatch module, you can assign exams to imaging technologists in two clicks and track the exams status 24/7.

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                            August 7, 2019
                            News > EMSOW Weekly Newsletter – August 7, 2019

                            EMSOW Weekly Newsletter – August 7, 2019

                            August 7, 2019

                            Industry news

                            On August 1, FDA published a list of recommendations to ensure the safety of patients and staff in MRI environments and improve safety testing and MRI information in medical device labeling.

                            EMSOW Release

                            [#18922] Dispatch Turnaround Time Analysis module

                            Now you can easily view, compare, and analyze the turnaround time of your facilities. We have created a new module, where you can filter the list of exams by referring facility and see turnaround time for each exam as well as average time for the selected date range. To access it, go to the Analysis module and select Dispatch Turnaround Time Analysis in the dropdown menu.

                            Turnaround time module

                            [#18758] Set the modalities to be displayed in AMI viewer

                            There are two image viewers available in EMSOW. Some of our customers prefer to view images of particular modalities on EMSOW viewer, instead of AMI viewer. Now you can customize AMI viewer on your EMSOW domain by choosing the modalities to be displayed in it. To apply this option, please contact our support at support@emsow.com.

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                              July 31, 2019
                              News > EMSOW Weekly Newsletter – July 31, 2019

                              EMSOW Weekly Newsletter – July 31, 2019

                              July 31, 2019

                              Industry News

                              Radiologists tend to show the highest interest in telemedicine compared to other physicians, reports Doximity.
                              This trend can lead to a growing demand for teleradiology platforms. Since 2009 EMSOW has been offering a cutting-edge radiology platform, tailored especially for radiology business at a very reasonable price.

                              [#16984] Create documents based on templates

                              Besides file uploading and paperwork scanning, you can now use templates to create documents in EMSOW! Click the “Documents” button and then click “Add using templates” to create a new document:

                              Add using template

                              This functionality is available in the Processing and Dispatch modules, as well as the Rendering Provider and Technologist portals. To set up document templates, administrators should go to Setup → Reading → Report Templates.

                              [#18431] Billing charges for multiple billing companies

                              Now you can specify more than one billing company in one billing charge record, instead of creating a separate record for each of your billing companies. Go to Setup → Billing → Billing Charges, create or edit a record for a CPT code, and use the “Billing companies” drop-down list:

                              Multiple billing companies

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                                July 25, 2019
                                News > TOP 5 EMSOW FEATURES FOR MANAGING IMAGING BUSINESS

                                TOP 5 EMSOW FEATURES FOR MANAGING IMAGING BUSINESS

                                July 25, 2019

                                We asked our customers to choose the top 5 features for the last month. Here they come…

                                #1 Rendering Provider portal

                                Here, you can create studies in order to save the results of your work with patients. You can also add notes to the studies based on customizable templates. User-friendly search filters allow you to filter the studies by any criteria, from the date of service to the patient’s or doctor’s name.

                                Rendering Provider Portal

                                #2 New “Enterprise administrator” user group

                                We have added a new user group called Enterprise administrator. This group provides extended user rights and can be assigned to advanced EMSOW users who wish to set up and fine-tune EMSOW to meet their own needs and bring the highest level of efficiency to their system.

                                #3 Technologists can clock in and out via web browser

                                To enable this functionality, an enterprise administrator should click “Admin” → “Terminals” and create a new terminal record with the “Kiosk technologist time tracking module” option. Then your technologists will be able to go to your domain and check in. After they are done working, the technologists should go to the same address and check out.

                                Tech Check-in

                                #4 Copy diagnoses in Service Edit window

                                Save the time you spend on entering the same diagnoses for several studies. Make a single click, and the system will automatically copy all the diagnoses to the rest of the studies, if their Diagnosis fields are empty.

                                Dx Copy

                                #5 Copy address from “Nursing home” type referring facilities

                                We have increased the automation of data entry. Now you can copy the address of a referring facility to service records if the referring facility is a nursing home.

                                Address Copy

                                If you want to learn more about our updates or services, please feel free to contact us at connect@unvsoft.com.

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                                  July 18, 2019
                                  News > How to eliminate data re-entry with cloud PACS and RIS

                                  How to eliminate data re-entry with cloud PACS and RIS

                                  July 18, 2019
                                  Cloud PACS and data re-entry

                                   

                                  We have already mentioned problems arising from double data entry. The main issues are time expenditures and high risk of human error, as well as the need for duplicating and synchronizing databases, which may be a costly affair. In one of our previous articles, we discussed how DICOM Modality Worklist can help to transfer patient information from a scheduling or dispatching system to a diagnostic machine. However, the connection between your scheduling service and diagnostic equipment is just a single link in your IT infrastructure. This time we will look at the situation through a broader lens and talk about how integrated healthcare solutions can help to eliminate the problem completely.

                                  Let’s suppose you run a diagnostic imaging business, and you do it in a rather conservative way. Then your workflow is probably similar to the following.

                                  First, you obtain patients’ information: demographics (age, sex, etc.), required studies, date and time of service, the referring doctor’s name, and then you pass this information to scheduling or dispatching software, where study orders are created. At this stage, you are likely to enter data manually, which is quite common.

                                  Then you need to pass these orders to the diagnostic equipment of various modalities (X-ray, ultrasound, etc.). If you are using Modality Worklist, which is correctly configured, the data will be transmitted flawlessly. Otherwise, imaging technologists will have to re-enter all the patient information manually, which may lead to additional errors and affect the quality of their work (we should bear in mind that medical imaging is a very technologist-dependent industry).

                                  When the studies are completed, images are sent to a PACS. There are several reasons for using cloud PACS, you might have read about them on our blog. The images include patient information for identification in the cloud PACS.

                                  The next stage is reading, or image interpretation. The images are passed to a RIS (Radiology Information System), where the reading doctor analyzes them and creates a report on each study.

                                  Having finalized the reports, the reading doctor sends them to a Health Information System (HIS). Depending on the degree of HIS integration into your IT infrastructure, the patient data may be sent automatically or entered manually once again (it has been already entered twice, so this is the third time).

                                  After that, the reports can be received by the referring physician.

                                  That’s what it looks like. You may have gotten used to this workflow, but even if all of your sonographers and technologists are flawless in data entry and never make mistakes, you would probably agree that this workflow lacks efficiency. You may hire the most skilled medical specialists, and still steadily lose revenue just because their skills are underused.

                                  Your business may employ multiple standalone services and still suffer from mistakes arising from the data re-entry. The primary cause is the lack of integration of all these tools.

                                  If you are thinking about streamlining your workflow, then full-featured software might be of interest to you. It may be designed as a module-based application. Such software applications put together all the stages of your workflow and offer multiple advantages – and minimizing data re-entries is just one of them. Once you have entered the patient’s information, it will be transmitted to the following stages or just stored in the system, so that you could quickly retrieve it at any time.

                                  If your PACS server (or cloud PACS storage) is integrated with a HIS/RIS system, scheduling service, and appropriately configured diagnostic equipment, it is possible to transfer patient demographics directly from patient records. Then your sonographers and X-ray technologists will not have to re-enter any patient data on their machines.

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                                    July 10, 2019
                                    News > EMSOW Weekly Newsletter – July 10, 2019

                                    EMSOW Weekly Newsletter – July 10, 2019

                                    July 10, 2019

                                    INDUSTRY NEWS

                                    According to the Journal of the American College of Radiology, the current trend is the consolidation of independent radiology groups into larger businesses. In this environment, it’s getting harder for smaller practices to survive. The alternative way is scaling up. This can be achieved by automation and reaching a vast marketplace. EMSOW offers both, and much more.

                                    For example, this week we have improved our time tracking system to help you manage imaging technologists.

                                     [#18822] Technologists can clock in and out via web browser

                                    To enable this functionality, an enterprise administrator should click “Admin” → “Terminals” and create a new terminal record with the “Kiosk technologist time tracking module” option. Then your technologists (i.e. users with a technologist link) will be able to go to <yourdomain>.emsow.com/kiosk and check in at referring facilities that they are visiting to work with patients. After they are done working, the technologists should go to the same address and check out.

                                    To track working hours of your technologists, go to “Accounting” → “Technologists Time Tracking.”

                                    Technologist Time Tracker

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                                      July 3, 2019
                                      News > EMSOW Weekly Newsletter – July 3, 2019

                                      EMSOW Weekly Newsletter – July 3, 2019

                                      July 3, 2019

                                      Medical imaging news

                                      CDs remain the predominant way of sharing radiological images with patients, says the Radiology journal. Today, with PACS storage and secure patient portals available, using CDs seems not entirely efficient, though.

                                      EMSOW offers PACS with encrypted patient access and much more to streamline your imaging business.

                                      EMSOW Release

                                      [#18791] Copy address from “Nursing home” type referring facilities
                                      We have increased the automation of data entry. Now you can copy the address of a referring facility to service records if the referring facility is a nursing home (i.e., its PoS code is 32). To use this feature, go to the Processing module, click Add or Edit, and click on the “Copy address from ref. facility” link.

                                      Copy Nursing Home Address

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                                        June 26, 2019
                                        News > EMSOW Weekly Newsletter – June 26, 2019

                                        EMSOW Weekly Newsletter – June 26, 2019

                                        June 26, 2019

                                        Healthcare IT News

                                        AI in healthcare is one of the most discussed and controversial topics in the professional community. Artificial intelligence has attracted the attention of the Food and Drug Administration (FDA), which is currently working on the regulation of its use in medicine.

                                        No matter whether you use artificial intelligence in your practice or natural intelligence of your team is enough, there’s good news from EMSOW.

                                        EMSOW PACS Bridge update
                                        EMSOW PACS Bridge has been updated to version 1.2.319.0ed142. The new version allows you to view DICOM images right after you transfer them from your diagnostic unit, and includes stability improvements.

                                        [#18623] Enter a note on removing a settings record
                                        When a user removes a settings record such as a reading or billing rule, EMSOW will prompt the user to enter a note to describe a reason for removing it. We hope this will prevent accidental removals and make it easier for our support team to restore mistakenly removed records.

                                        [#18669] Automatically reassign reading providers in case of reading delay
                                        If a reading doctor or facility fails to upload a report for a study in due time (as specified in the Reading Times module), the study can be automatically reassigned to another reading provider. To use this feature, you need to configure reading rules. Simply create a new reading rule and add the option “Use to reassign a reading provider in case of reading delay” to conditions of the rule. Then, this rule will be applied in case a reading delay occurs, and the study will be sent to a new reading doctor or facility specified in the rule. Accordingly, the study will be removed from the physician portal of the previous reading provider who will also receive an email notification informing them that the interpretation order has been canceled (provided that an email address is configured in EMSOW for the doctor or facility).

                                        [#18717] Study priority in DICOM tags
                                        When sending studies to an external reading facility, you can now also transfer a study priority value (routine, ASAP, STAT). To that end, we have added an option to patch DICOM metadata with the study priority value. In order to use this feature, select the Study priority checkbox in the Send options tab of the Edit reading facility window. Now your external reading providers will be reliably informed of urgent cases!

                                        [#18741] Services become “performed” on completing a preliminary report in Rendering Provider Portal
                                        With this update, scheduled services will automatically change their status to performed when a user completes a preliminary report in the Rendering Provider Portal. This will let practitioners upload their notes to EMSOW without asking their administrator to change the status first.

                                        [#18749] Rendering Provider filter and column in Rendering Provider Portal
                                        We have added a “Rendering Provider” column to the grid in the Rendering Provider Portal. The search filter in the portal now also features a new field to search for services assigned to specific providers. This will make it easier for administrators to track work progress (just a reminder: the providers themselves only see their own services when they log in).

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                                          June 20, 2019
                                          News > Sending Queries via Modality Worklist: 2 options

                                          Sending Queries via Modality Worklist: 2 options

                                          June 20, 2019
                                          Modality Worklist Queries

                                          Owners of diagnostic businesses, including those who have many years of experience, often find themselves in doubt about implementing modern technology and going digital. Many of these businesses are long accustomed to their daily workflow and tend to overlook the benefits of innovation. However, they can simplify a lot of routine processes, eliminate numerous errors and considerably boost the bottom line by raising productivity. At first glance, all these modern digital solutions may seem sophisticated, but actually, you just need to take a closer look. Previously we spoke about setting up Modality Worklist (MWL) on Mindray M7. This time we will try to send study queries from this machine to the DICOM server.

                                          First, the queries can be sent manually.

                                          Choosing a patient. Enter the Patient screen by pressing the Patient button. After that, press the Worklist button and the Worklist screen will open. In the upper section, you may see the search criteria: Patient ID, Search Key, Exam Date, Patient Name, Accession Number and Worklist Server.

                                          Here you need to enter the required information in the corresponding fields and click the Query button. The patients who fall under your criteria will appear in the lower section of the screen. Now your machine is connected to the DICOM server, and you can easily update the worklist in real time.

                                          Performing studies. Now let’s try to do a scan. Select a patient in the patient list, then choose his or her record, and click “Start exam.” The machine will import the patient data and begin the study.

                                          Then click the Transfer button, and the patient information will be displayed on the screen.

                                          Edit the patient information, and click OK. Well done! Now proceed to the next study. If you need to view detailed patient data, click “Show Detail” in the lower toolbar.

                                          Not too difficult, is it? But can we make sending the patient queries even more straightforward? Definitely! Let’s see how.

                                          Automatic query function. Orders can be sent automatically via the DICOM server. This is a very useful feature, especially if you contact your referring doctor day-to-day. You will have to set it up first, but once it is done, your equipment will get along and cooperate with the Worklist server on its own. Open the DICOM Service Preset page, then follow the path: Setup – Network Preset – DICOM Service – Worklist. The Worklist page will open.

                                          Select the desired item from the service list, and press the Default button. The Worklist server will be set up as the default service. Enter the Setup menu by clicking “Exit,” then click the “Return” button.

                                          Now open the Patient info page by pressing the “Patient” button. Go to the Worklist screen by clicking “Worklist.”

                                          All set. Now the diagnostic unit automatically queries the studies scheduled for every day. All the scheduled patient records will appear on your worklist.

                                          Our machine is set up and ready to perform its duties. As you see, the system interface is quite user-friendly. However, the key part of your job is being a medical professional. Just hand over routine tasks to the machine to better focus on your patients.

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                                            June 19, 2019
                                            News > EMSOW Weekly Newsletter – June 19, 2019

                                            EMSOW Weekly Newsletter – June 19, 2019

                                            June 19, 2019

                                            Medical Imaging News

                                            Ultrasound studies can reveal heart disease risk from psoriasis, according to Arthritis & Rheumatology, the official journal of the American College of Rheumatology. The findings were published on the 5th of June.

                                            Meanwhile, the developers of EMSOW have prepared something to improve YOUR business.

                                            [#18701] Edit notes in reading rules

                                            Similar to billing rules, whenever you make changes to a reading rule, you will have to enter a note describing the changes you have made. After you click Save in the Edit reading rule window, a pop-up window will appear where you must enter the description of your changes. All notes, including the user name, date and time, are displayed in the Notes history pane attached to the Edit reading rule window. You can show or hide this pane by clicking the Toggle edit notes history button in the upper-right corner of the Edit reading rule window.

                                            [#18703] New “Enterprise administrator” user group

                                            We have added a new user group called Enterprise administrator. This user group provides extended user rights and can be assigned to advanced EMSOW users who wish to set up and fine-tune EMSOW to meet their own needs and bring the highest level of efficiency to their system.

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                                              June 12, 2019
                                              News > EMSOW Weekly Newsletter – June 12, 2019

                                              EMSOW Weekly Newsletter – June 12, 2019

                                              June 12, 2019

                                              Healthcare IT News

                                              A group of Japanese researchers has made a significant contribution to the use of Computer-Aided Detection (CAD) software. They have revealed and described a way how the CAD software can help quantify pulmonary fibrosis in lung cancer patients. The findings are published in the Radiology journal.

                                              Meanwhile, we have released a useful feature to save your time and improve the efficiency of your team.

                                              [#18760] Copy diagnoses in Service Edit window

                                              If you deal with services consisting of multiple studies, there’s good news. Now you can save the time you spend on entering the same diagnoses for several studies. Click the Copy button to the right of the Diagnosis field, and the system will automatically copy all the diagnoses to the rest of the studies if their Diagnosis fields are empty.

                                              Dx Copy

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                                                June 5, 2019
                                                News > EMSOW Weekly Newsletter – June 5, 2019

                                                EMSOW Weekly Newsletter – June 5, 2019

                                                June 5, 2019

                                                Healthcare IT News

                                                If you’ve been following industry news, you have probably noticed that AI is becoming extremely popular in medical imaging. Last week Chinese researchers published their findings on improving an AI algorithm, which detects pulmonary nodules.

                                                Another rapidly developing field is healthcare business automation. This week EMSOW developers have created a dedicated portal for nurse practicioners and physician assistants.

                                                [#18663] Rendering Provider portal

                                                To improve EMSOW’s usability for clinical practitioners, we have created the Rendering Provider portal. Here, you can create studies in order to save the results of your work with patients. By clicking the “Edit worksheet” button, you can add notes to the studies based on customizable templates. User-friendly search filters allow you to filter the studies by any criteria, from the date of service to the patient’s or doctor’s name. To get yourself set up with the new module, please contact EMSOW support at support@emsow.com.

                                                Rendering Provider Portal

                                                [#18017] Referring accounts and insurance groups in reading and billing Rules

                                                Previously, there was no functionality for adding referring accounts and insurance groups to Reading and Billing rules. We have added the corresponding conditions to the Reading Rules and Billing Rules modules, and also added search filters for these conditions.

                                                Moreover, now you can select, add and remove the conditions as easily as never before. Just click the icon to the right of the Conditions section and use the dropdown menu.

                                                Adding Reading Rules

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                                                  May 29, 2019
                                                  News > EMSOW Weekly Newsletter – May 29, 2019

                                                  EMSOW Weekly Newsletter – May 29, 2019

                                                  May 29, 2019

                                                  Medical imaging news

                                                  IT and Artificial intelligence are strengthening their presence in the imaging industry. Last week researchers at the American College of Radiology reported their findings on improving the AI algorithm of thyroid nodules risk stratification.

                                                  This week EMSOW team has been working on optimizing automation and user-friendliness of our system.

                                                  [#18639] Automatically send images for reading upon preliminary report completion in Processing

                                                  Previously, reading rules were not automatically triggered when you used the Processing module to complete a preliminary report, unlike the PACS Storage and Technologist Portal modules. Now the system automatically sends images for reading upon clicking the “Complete preliminary report” button in any module, given that an applicable reading rule exists.

                                                  Complete Preliminary

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                                                    May 23, 2019
                                                    News > Setting up Your Ultrasound System: Modality Worklist Configuration

                                                    Setting up Your Ultrasound System: Modality Worklist Configuration

                                                    May 23, 2019
                                                    DICOM Service

                                                    The DICOM standard has become a substantial component of today’s imaging technology. It offers such features as Image Storage, Structured Reporting, Modality Performed Procedure Step (MMPS), and Modality Worklist. The vast majority of modern imaging equipment as well as software is DICOM compliant. However, to use advanced DICOM capabilities, an imaging technologist may need specific training, skill and practice, and it does not always come easy. Therefore, a lot of useful tools may remain unused or simply ignored. We would like to share an insight into DICOM benefits.

                                                    Previously, we spoke about essential features of DICOM Modality Worklist. Now let us move from theory to practice. We are going to set up MWL on the Mindray M7. This portable ultrasound machine is a popular choice for many sonographers. If you use another model, our quick guide might still be useful, because different systems often follow a similar structure in their settings.

                                                    If you have been following our blog, you know that diagnostic equipment sends patient queries to a DICOM Worklist server and thus needs to be connected to it. So, first, we need to add the DICOM server to our machine, if you have not done it yet.

                                                    Enter the Setup menu by pressing the Setup button, then go to Network Preset and select the DICOM server you need to add. The Server screen will open.

                                                    There are only two parameters you need to enter here: Device, which refers to the name of your equipment unit, and IP address of the Worklist server.

                                                    Use the Add and Delete buttons for adding and deleting servers.

                                                    You can also check the network connection between your machine and the selected server by clicking the Ping button in the Device area.

                                                    The next step is configuring the Modality Worklist. All the preferences are set on the Worklist Page. To enter it, follow the path: SetupNetwork PresetDICOM Service Worklist.

                                                    Select the needed service in the Service list and enter its info, then click Add. At this stage, there are a few more parameters you need to enter: Device, Service name (which refers to the Worklist server), AE Title (AE stands for Application Entity; its title is locally unique), Port (DICOM communication port number) and Scheduled Station AE Title.

                                                    If you need to change some settings, select a device, enter the new parameters in the Configuration area (right above the Service list), then click Update.

                                                    Similarly, you can delete the unnecessary items or set the server as the default one by clicking the corresponding buttons on the Worklist tab.

                                                    After that, you need to verify the connection by selecting an item in the service list and clicking the Verify button.

                                                    When done, click Exit.

                                                    DICOM Server

                                                     

                                                    All set. Now you can proceed to sending queries from your machine to the Worklist server.

                                                    MWL configuration is not as sophisticated as some technologists might find it. Anyway, if you have any issues concerning the Modality Worklist settings, please refer to the official operator’s manual or contact your vendor.

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                                                      May 22, 2019
                                                      News > EMSOW Weekly Newsletter – May 22, 2019

                                                      EMSOW Weekly Newsletter – May 22, 2019

                                                      May 22, 2019

                                                      Medical imaging news

                                                      News from the Society of Magnetic Resonance Radiographers & Technologists (SMRT). MRI has shown that even a small amount of cannabis causes changes in the adolescent brain.

                                                      As for EMSOW, our recent update is aimed at improving your reports so that you could present your findings in the best possible way.

                                                      [#18635] Additional signature in report addendums

                                                      From now on, amended reports from reading doctors will include an “Amended by” line specifying the name of the doctor who amended the report.

                                                      Additional Signature

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                                                        May 16, 2019
                                                        News > EMSOW at APDA Billing Midyear Conference 2019

                                                        EMSOW at APDA Billing Midyear Conference 2019

                                                        May 16, 2019

                                                        Thanks to all the organizers, participants, and guests of APDA 2019 Billing Midyear Conference. Great event for sharing your valuable experience and plenty of opportunities to present our latest products for x-ray and ultrasound billing. See you next time!

                                                        If you want to follow up or have any questions, please don’t hesitate to contact us at connect@emsow.com.

                                                        EMSOW at UPDA 2019

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                                                          May 15, 2019
                                                          News > EMSOW Weekly Newsletter – May 15, 2019

                                                          EMSOW Weekly Newsletter – May 15, 2019

                                                          May 15, 2019

                                                          News of the World

                                                          Hello World!

                                                          One of the most important industry news of the last two weeks is FDA’s new instruction regarding reports about the problems associated with the use of Rubidium-82 generators (for details, please refer to the official FDA release).

                                                          As for EMSOW, we have released a line of essential upgrades to improve the transparency and efficiency of your business.

                                                          EMSOW Release

                                                          [#18550] PACS Package Manager
                                                          We have created the PACS Package Manager module for packing DICOM files and burning CD/DVD discs, which increases EMSOW’s user-friendliness and improves your efficiency. Now you can manage all your PACS archives and ISO files in one module.
                                                          We have replaced the DICOM package queue panel with a convenient notification system. Now, you can save plenty of time, since you don’t have to monitor the queue and wait until your archive is ready. Instead, you will receive a pop-up notification with a download link, no matter which module you are currently viewing. To learn more about this feature, please refer to our updated manual.

                                                          [#18344] Audit log in the Processing Module
                                                          We have increased the transparency of services processing by adding an audit log feature to the Processing module. From now on you can track who and when sent the services for reading and billing. This information is available in the History section of the Processing module.

                                                          Order history

                                                          [#18587] Delivery log in the PACS Storage
                                                          We have improved the delivery log feature in the PACS Storage. By clicking the “Delivery log” button, you can see who and when sent images from your PACS Storage to an external PACS system.

                                                          [#18505] Edit notes in Billing Rules
                                                          If you are dealing with many users and multiple billing rules, there’s good news. After changing a billing rule, the user is now prompted to add a note and explain why the rule had to be changed. Go to the Setup menu and select Billing Rules in the Rules dropdown menu to take a look at the improvement (you need permission to access this section). This new feature increases usage transparency and helps you avoid confusion, no matter how many rules and users you’re dealing with.

                                                          [#18608 ] Improved header in the Billing module
                                                          The header pane in the Billing module contains a lot of useful information. Now you can hover the mouse over any displayed value to see its description. From now on, your employees will not get confused when they want to calculate totals at the end of the month. Moreover, you can now turn on and off the display of particular values.

                                                          Billing module

                                                          [#18265] Improved interface for entering CARC & RARC codes
                                                          Now some good news for your payment posting team. We have increased the usability of the posting interface by replacing the CARC and RARC dropdown box in the “Post transaction” window with a dialog where you can enter these codes faster. This option is essential since sometimes you have to enter over ten explanation codes for one transaction. With this option, your posting team will get more efficient.

                                                          [#17882] Increased stability of the PACS storage
                                                          We have increased the stability of EMSOW’s PACS Storage module. Previously, the system might return an error when you used the “Received from” search filter. Now we have eliminated this bug.

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                                                            May 8, 2019
                                                            News > EMSOW AT APDA 2019

                                                            EMSOW AT APDA 2019

                                                            May 8, 2019

                                                            EMSOW is proud to take part in APDA 2019 Midyear Billing Conference, organized by the American Portable Diagnostics Association.

                                                            Meet EMSOW team on May 8–9 at Booth 2 to learn about how our software can help you bill for mobile X-ray services (including transportation and setup), dispatch technicians, store and interpret DICOM images in one easy-to-use app.

                                                            If you are looking for a radiologist to read X-rays, EMSOW can help you find the right doctor in your state via MDW radiology marketplace we partner with.

                                                            You can contact us online or on the phone. Schedule a meeting, and we will get in touch with you at your convenience.

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