November 7, 2019

EMSOW Weekly Newsletter – November 7, 2019


George Curtis, HIPAA security officer at Houston Healthcare, talks about the EHR/EMR revolution and the pitfalls of EHR integration.

By the way, we have added some new EHR functionality to the latest version of EMSOW.


[#19216] Displaying studies older than one year in patient history tooltips

From now on, patient history tooltips in the Processing and Billing modules can display full patient history, including studies that are older than one year:


To enable this feature or learn more about EHR functionality in EMSOW, please contact our support at

October 24, 2019

EMSOW Weekly Newsletter – October 24, 2019


“Listen and remain present.” These tips seem to be obvious. Still, radiologists should pay more attention to them, considers Radiology Business. With EMSOW, you can provide quality service and keep your patients happy! Here is a couple of our latest upgrades.


[#19108] Ordering facilities filter in the “Dispatch turnaround time analysis” module

One of our customers asked us for functionality to analyze dispatch turnaround time for particular ordering facilities. And here we are with a new search filter in the “Dispatch turnaround time analysis” module. Select the needed ordering facilities in the corresponding filter, and all the studies ordered by those facilities will be displayed in a single click! For each of the studies, the module will calculate the time your doctors took to provide their reports.

[#18983] Improved autofill functionality
We have upgraded the Autofill tool – one of the most powerful EMSOW features. This tool allows you to do the following for a set of services, in one click:

  • Automatically route studies to a reading provider, based on a set of conditions, such as modality, insurance or referring doctor. For example, if you want all X-rays ordered by St. Nowhere Hospital for Medicaid patients to be interpreted by Dr. John Doe, MD, Autofill is your best friend!
  • Instantly generate electronic claims, superbills or patient statements using the appropriate NPI, Tax ID and address. Think of Autofill as a magic wand that takes a HCFA-1500 form and fills all the boxes with the right info – and if you use an automated clearing house instead of old school forms, it handles EDI files as well.

The new version of Autofill displays the result of applying reading and billing rules before saving it, so you can check if your rules are behaving correctly prior to the change taking effect. You can view all potential issues in the “Reading result” and “Billing result” columns, and, having reviewed the results, you can “Save reading”, “Save billing”, or “Save all” by clicking the corresponding buttons.

October 16, 2019

EMSOW Weekly Newsletter – October 16, 2019


The American College of Radiology (ACR) is going to promote diversity by offering internships for women. The program is aimed to help first-year medical students connect with practicing radiologists. Here at EMSOW, we cherish diversity, besides, we are promoting quality and efficiency in medical imaging!


[#19162] New search filter in the Billing module: Unassigned payer
We have added a new search parameter to the Query filter of the Billing module, Unassigned payer. This new query allows you to search services, for which payer assignment is required (as per referring facility settings), but has not been completed via the Payer Assignment module. To use this search parameter, start typing “Unassigned payer” or select it in the dropdown menu of the Query field.

Unassigned payer

October 9, 2019

EMSOW Weekly Newsletter – October 9, 2019


Healthcaretech Outlook reports increasing risk of HIPAA-protected patient information leakages. That is one more reason for imaging providers to consider switching to cloud PACS storage with encrypted connection.


[#19057] Transfer CARC and RARC codes to secondary claims

From now on, CARC and RARC codes from ERA files will appear in secondary claims generated by the system. This helps you avoid denials and improve your bottom line.


October 3, 2019

EMSOW Weekly Newsletter – October 3, 2019


Radiology Business reports an increasing ePHI leakage threat. Sometimes access to patient information reminds not even of hacking, but of walking into an open door. This serious HIPAA violation can be easily escaped by using secure cloud storage EMSOW provides.


[#19041] Ability to upload EEG files

We have extended the functionality of document management in EMSOW. Now our users can attach EEG files with the “.eas” extension to study records. All in all, the “Documents” section currently supports 16 file formats! To attach a file to a study, click the “Documents” button in the Processing module or in the Technologist Portal.

Ability to upload EEG files

[#19089] Check eligibility for the date of service

Previously, you could check insurance eligibility only for the current date. We have made the eligibility check feature more versatile, so now you can check eligibility for the date of service. For example, you can check if a patient is eligible to receive a service scheduled in advance.