February 19, 2020

EMSOW Weekly Newsletter – February 19, 2020

Hi, we hope you had a wonderful Presidents’ Day. Meanwhile, we put out a new feature to improve your scheduling management.

[#19588] Counters for performed, scheduled and canceled services

Previously, you had to scroll the mouse down the order window to see the number of scheduled, performed and canceled services. Now you can view these details in the Order Information section of the Processing module. The number of services is displayed near the icons, which refer to the service status.


February 12, 2020

EMSOW Weekly Newsletter – February 12, 2020

This week we have been working on automating EMSOW’s insurance management. And here’s a new improvement, check it out!

[#19595] Insurance overrides based on service address

In addition to our previous update (#19561), now you can override multiple insurances at once, on the basis of the service location zip code. It can be either a facility’s or patient’s zip, depending on the PoS code.

Also, we have changed the directory of this setting. To access it, go to the Setup menu, click Rules, and select Insurance Overrides.

February 5, 2020

EMSOW Weekly Newsletter – February 5, 2020

Last week, our developers focused on improving insurance settings and the Clearing module. With the latest version of EMSOW, you’ll get more flexibility for automatic replacement of insurances and ERA management.

[#19553] Hide notice pages in paper statements for patients

By default, past due and final patient statements generated by EMSOW include a notice page, reminding that the payment is past due. If such reminders are undesirable, you can create statements without the notice pages by selecting the “Do not include notice pages in pastdue and final account statements” option in the billing company settings (Setup / Billing / Billing companies).


 [#19561] Override multiple insurances based on ZIP code

The Insurance Overrides module replaces patient insurances based on the ZIP code of the referring facility. Now you can override multiple insurances at once, without creating many insurance rules. Go to the Setup menu and select Insurance Overrides. Add a new or edit an existing insurance rule. In the Insurances field, you will be able to enter several insurances.


[#19564] Additional search options in the Clearing module

Now you can manage your ERAs more efficiently, thanks to two additional search options in the Clearing module. First, we have added the Taken search option, where you can select files marked as taken, not taken, or any. For example, you can select Not taken, and the system will display unposted checks, if you use the “Taken” flag to mark completely posted ERAs.

Another update is the Files without tags checkbox right below the Tags field, which allows you to retrieve files without any tags. Reminder: you can create tags for ERAs by going to Setup / Billing / Clearing Tags.


[#19562] Prefix filter in the Clearing module

If you use the “Prefix for Claim Submitter’s Identifier” setting in the “Billing companies” module, you can now use those prefix values as filter criteria for incoming ERAs in the Clearing module. This will allow you to find ERAs that reference claims submitted on behalf of specific billing companies.


January 29, 2020

EMSOW Weekly Newsletter – January 29, 2020

If your imaging business covers multiple states, this EMSOW update is right for you. Another useful feature inspired by our customers!

[#19528] Search referring facilities by state

We have added the State filter to the Processing and Billing modules. In both modules, they are located in the Options panel to the right of the window – in the Filter menu of the Processing module and in the Referring doctor dropdown menu of the Billing module. This feature helps you easily find services referred by facilities, operating in various states.


January 22, 2020

EMSOW Weekly Newsletter – January 22, 2020

Here is an important update to improve your imaging workflow with EMSOW:


[#17866] Add new facility and doctor records while creating or editing orders and services

Now you can add a new referring doctor, facility or rendering provider while scheduling an exam, even without going to setup modules. For example, in the Edit service window, click on the “plus” button to the left of the Referring doctor field. In the window that opens, enter the details of the new referring physician, then click Save. The same can be done for referring facilities and rendering providers.