[#22072]
Manage primary care practitioners in EMSOWWith this update, we added a new module for primary care practitioners management. The new module is located under Setup → Referring → Primary Care Practitioners in the main EMSOW menu.
In the primary care practitioner settings, the following options are available:
The Referring doctors tab allows you to link your practitioner to a referring doctor:
On the Study groups tab, you can specify the study groups available for the practitioner:
And lastly, the Contacts tab where you can add the practitioner contacts:
This is just the beginning – we will extend the support for primary care practitioners in future updates. Stay tuned!
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With EMSOW, you can improve your diagnostic imaging workflow every week because each week, we have some improvement to roll out.
[#22099] Auto-populate number of days in invoice
With this update, we added an option to the referring contract settings and invoice editing window that allows you to auto-calculate the number of days for which the PPD fee will be applied based on the number of visits.
All you need to do is select the Auto checkbox in the invoice editing window, after which the Days field will be auto-filled:
[#22098] New referring contract term conditions: Reference lab & CPT
The latest update bring two more referring contract term conditions: CPT codes and Allow for reference laboratory:
The latter will apply the referring contract term to tests with a specified reference laboratory.
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We would like to share a digest of essential EMSOW updates that are out now. All of them were suggested by our customers, and we hope they streamline the operational and billing workflow for our users… and you, too!
These new features improve billing practices and enhance integration with EHR/EMR systems through the HL7 protocol.
Please see details below.
If you want to find out more, book a demo with us.
[#21957] New search filters and grid columns for HL7 Requests
In the latest release, we have made several improvements in the HL7 Requests module:
This update is meant to make it easier for you to manage incoming orders from EMR systems.
[#22000] Search studies in Billing regardless of the report status
Previously, the Report search option in Billing allowed you only to switch between “Report received” and “Report not received”. With this update, you can clear the field and search studies regardless of their report status:
[#21973] Reference labs in reading and billing rule conditions
From now on, it is possible to choose a reference laboratory as a condition in reading and billing rules:
[#21978] Email notifications of scheduled tests for patients and their referring facilities
With this update, EMSOW can notify a patient once their ordered test has been scheduled and notify the referring facility as well. The message that is sent to the patient contains preparation instructions for the upcoming test. The message for the referring facility includes study details.
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Every week we bring something new to help you make your healthcare business more efficient. This week we upgraded our billing functionality.
If you want to learn more about the only cloud platform that puts all of your diagnostic imaging, appointment scheduling, and billing tasks under one umbrella, book a consultation with us, and we’ll give you a custom affordable quote in under 24 hours.
Now, we welcome you to check out what’s new:
[#21916] Select a billing route depending on the referring facility
Did you know that EMSOW has a feature called “Billing routes”? It is a configurable medical billing rule that EMSOW uses to automatically determine what clearing house connector should be used for electronic claim submission.
EMSOW integrates with any clearing house that supports the X12 5010 standard for professional claims (837P), and, thanks to the billing routes, you can work even with multiple clearing houses!
Starting with this update, it is possible to specify particular referring facilities in the condition of a billing route, meaning that you can use a specific clearing house connection to bill for procedures rendered at specific nursing homes and doctors’ offices:
To access the billing routes, follow the path Setup → Rules → Billing Routes in the main EMSOW menu.
[#15896] Merge insurance records
If you receive order data from many sources, including HL7 ORM and DFT messages, API integrations and manual data entry, you may be dealing with a lot of duplicate entries in the Setup → Insurances directory.
Now you can merge these duplicate records and map insurance departments:
The resulting record with take the payer ID and claim code from the “target” record, and the name from other record will be added as an alias for future mapping. Note that you cannot merge more than two insurances at once.
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If you need to transfer reports to your clients’ EMR systems or receive orders through HL7, EMSOW might be the perfect fit. EMSOW is much more than exam storage – you can deliver clinical findings to referring doctors, schedule exams, bill insurance companies – all from one simple system that runs in the cloud.
Check out our updates below, which are meant to improve your HL7 experience and provide better tools for appointment scheduling.
To learn more about EMSOW in general, start by watching our one-minute video:
[#21791] HL7 Requests improvements
This release brings numerous improvements to the HL7 Requests module:
[#21905] Ordering locations import from HL7
Starting with this update, EMSOW can extract the ordering location from an incoming HL7 request and save it in the service created.
A new option allowing you to search studies by ordering locations has been added to the Billing module search filter (under the Order section):
The ordering locations can also be included in the End of month report in Billing if you enable the respective column before creating the report.
[#21852] Updated study ordering experience
With this update, you can opt to schedule ordered studies in a different manner. After clicking Schedule in the Ordered studies window, you will see another window where you can adjust the date of service and assign a technologist:
As a result, a new office schedule event will be created. This way of scheduling requires the study begin time to be specified before scheduling (you can do it in the Edit ordered study window).
If you are interested in this feature and want to enable it in your account, please contact our support team.
[#21851] Begin time and duration for ordered studies
From now on, you can set the begin time and duration for ordered studies, which allows for more effective scheduling. The respective fields have been added to the Edit ordered study window:
[#21850] Adding insurances for ordered studies
With the latest update, you can add and edit insurance information for ordered studies just the same way as you do for services:
[#21876] CLIA in claims without reference lab
Starting with this update, it is possible to add a CLIA number to a reading facility:
This CLIA number will be populated in box 23 and “NO” will be checked in box 20 of the claim form unless a reference lab is specified.
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Did you know that you can create and send HCFA forms right from a diagnostic image storage system? And that’s not the whole story. EMSOW allows you to schedule patients, run financial analytics and write radiology reports and clinical notes based on smart templates, not too mention it is fully compliant with DICOM and HL7 standards. You can find all the tools your diagnostic business requires in one simple cloud solution.
Want to learn more? We would be happy to show you EMSOW and discuss how it can help your practice!
[#21854] Updated referring provider format in HCFA 1500 box 17
From now on, the full doctor’s name in box 17 appears in the following order: the first name, the middle name, the last name, and their title:
[#21853] Patient schedule – referring facility working time indication
Starting from this update, the referring facility working time can be highlighted with a light green background:
If you would like to enable this feature, please contact our support team.
[#21837] Changes in paper claims for reference laboratories
The latest release also slightly changes how paper claims are filled out for lab tests that involve an outside laboratory:
[#21684] Grouping by service in Rendering Provider Portal
With this update, it is possible to group studies by service in Rendering Provider Portal. To do this, click Preferences (in the right upper corner) and select View → Group by service:
This grouping mode also allows you to collapse or expand the contents of a service by clicking “plus” and “minus” buttons in the service header.
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EMSOW puts together all the tools your diagnostic business needs: from scheduling to dispatch, consult notes, DICOM storage and billing. This week we have updated another essential feature – patient history – and made it available to the users of our Rendering Provider Portal.
Want to learn more? We would be happy to show you EMSOW and discuss how it can help your practice.
[#21683] Patient’s history in Rendering Provider Portal
With this update, you can view the history of a patient’s prior visits in Rendering Provider Portal just the same way as in Physician Portal. If the patient has previous studies or consults in their history, you can click the history icon to display those records:
In the window that opens, you will see the information and uploaded documents for each visit of the patient.
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POCUS and portable X-ray providers take benefit from our platform that puts together cloud image storage, a physician portal with a built-in DICOM viewer and customizable report templates, as well as patient scheduling, technologist dispatching, and billing tools. Another opportunity we offer is image interpretation by a board-certified radiologist licensed in your state.
If you would like to simplify and optimize your imaging workflow and cut your costs, schedule a demo!
[#21452] Referring doctor and facility columns in Physician Portal (grid view)
The grid view in Physician Portal is now shipped with two more columns: Referring doctor and Referring facility:
Let us remind you that the default view mode in Physician Portal is the tile view. If you would like to switch to the grid view, click Preferences (in the upper-right corner of the portal), and then select View → Grid view in the drop-down menu:
[#21798] Grouping by CPT in Financial Analysis
From now on, you can group data in Financial Analysis by a CPT code (to access this module, click Analysis → Financial Analysis in the main EMSOW menu):
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We are excited to announce the smartphone-friendly version of EMSOW. From now on, you can manage your mobile diagnostic business right from your smartphone or tablet. Like the desktop version of the system, the new user interface works in a web browser and requires no installation.
It is a small and simple yet powerful communication hub that helps you:
Built-in ICD & CPT code databases and patient lookup save plenty of time and effort. Start entering a keyword, and the system will display the list of available procedures, diagnoses, or patients.
The smartphone-friendly version is a new addition to EMSOW’s family that includes the full-size desktop system with cloud image storage, DICOM processing, and billing tools.
Together they offer a powerful toolkit that streamlines your mobile diagnostic experience, speeds up reading and revenue collection, and connects you with as many technologists, clients, physicians, and EMR systems as you need. If you are a mobile diagnostic imaging provider, you’ve got to try EMSOW!
To learn more about the smartphone-friendly version of EMSOW, contact us at connect@emsow.com.
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This week, we’ve put out 9 updates, and all of them were inspired by our customers! If you’re one of our clients, please see the updates below… and thank you for helping us become better!
If you’ve not seen the system yet, just visit our website! If you’re doing diagnostic imaging, you’ll definitely find the right tools to enhance your practice, check it out: emsow.com
[#21700] Superbills submission from Processing
From now on, you can submit superbill packages right from the Processing module:
When you submit superbills this way, EMSOW will filter out all superbills that are not from the opened order.
[#21666] Updated 3rd party organization patients filter in Payer Assignment
The 3rd party organization patients filter in the Payer Assignment module now offers three options:
You can now choose whether to list 3rd party organization patients exclusively, include them along with other patients in the search results, or exclude them from the search results.
Just a reminder what this feature is designed for: if you deal with patients that have hospice benefits in their insurance plans, this feature allows you to bill the hospice organization for those patients directly.
[#21663] Updated handling of “Other or Additional Payor” in eligibility responses
If an eligibility response includes a reference to “Other or Additional Payor”, the service will be marked with an orange ball as needed clarification:
[#21371] Patient’s home phone number in dispatch notifications
Moving forward, the patient’s home phone number is included in the notification email that is sent to technologists when they’re dispatched to perform a study.
[#20949] Predefined service notes in Dispatch
With this update, you can set a predefined service note in the referring facility settings:
This service note will be added whenever you create a new service under that facility:
[#20948] Reading status indication in Dispatch
We have changed the behavior of the reading status icon in Dispatch. From now on, it can turn gray (if no reading is assigned), yellow (if reading is assigned but the study is not sent), or green (the study is sent to a reading provider):
[#20947] Changes in dispatch stages
We have added a new dispatch stage: overdue. This stage is assigned to all undispatched studies with a date of service in the past. The “scheduled” stage has been renamed as “dispatched.”
[#20942] Select studies by study group in Dispatch
With this update, it is now possible to select a study group in the service editing window:
This will narrow the further study selection, thus making it easier for you to find the necessary study. To enable this feature, please contact our support team.
[#20941] Service address in Dispatch is autopopulated from the facility address
From now on, the service address in Dispatch is autopopulated from the facility address except when the service is rendered at the patient’s home (Place of Service 12).
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EMSOW puts together all the tools for diagnostic imaging in one cloud platform. It can be connected to any EHR system.
Below are just a few benefits that you get out of switching to EMSOW:
Below please see the alphabetical list of EMR/EHR systems supported by EMSOW:
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This time we have put out eight features – some tools and settings to improve your workflow and Revenue Cycle Management, as well as a small update to our new mobile-friendly experience. If you are a portable imaging provider and have not seen EMSOW, you’ve got to check it out!
Now, without further ado, let’s get into the latest version of the platform:
[#21687] Referring doctor as ordering provider in electronic claims (5010 837P Loop 2420E)
With this update, you can transmit referring doctor information (name and NPI) as the ordering provider field of your X12 electronic claims. To enable this option, go to Setup → Insurances → Insurances, double-click into the necessary insurance, open the Billing tab, and select the Include referring doctor as ordering provider (loop 2420E) checkbox:
This should help you meet the requirements of certain payers.
[#21624] Automatic write-offs for discounts
From now on, EMSOW can automatically write off excessive charges if a referring contract includes fixed or early payment discounts:
The fixed discounts are applied right after charging an amount, and the early-pay discounts are written off if your client paid in time, according to the contract settings.
This latest update also makes it possible to manually add a write-off from a referring facility that you are billing directly:
[#21628] Discount write-offs in Invoice report
Moving forward, three more columns that reflect discount write-offs are available in the Invoice report:
[#21625] Copy address from patient or referring facility in mobile Dispatch
Are you already using EMSOW’s new mobile-friendly experience? If not, try adding /m after your domain name, e.g. yourcompany.emsow.com/m. This new user interface works on any device, including smartphones and tablets. If you need help navigating it, please contact our support.
With this update, we have added two buttons: Copy address from patient and Copy address from referring facility to the Edit exam menu:
Tap the necessary button to autopopulate the service address fields.
[#21592] Laboratory travel allowance settings
A new Lab billing tab has been added to referring facility settings:
Here you can set a travel allowance type for a laboratory technician who draws a specimen either on a per-mileage basis or on a flat rate (per-trip) basis.
[#21568] Ability to add bounced check fee to invoice
With this update, you can add a Bounced check fee in the Edit invoice window:
The amount entered into this field will be added to the total invoice amount:
[#20945] Requisition form upload indication in Dispatch
We have added a new icon that indicates if a requisition form has been uploaded for a service:
By the way, did you know that EMSOW can generate requisition forms based on a document template? Ask us how to set it up.
[#20940] Pick patient’s last referring facility when adding new service
From now on, when you add a new service in Dispatch or Rendering Provider Portal, EMSOW will automatically select the referring facility from the patient’s last service. One more feature to save time on data entry!
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Do you check insurance eligibility before dispatching a technologist to scan patients? With EMSOW, you can verify patients’ insurance benefits as quickly as never before… not to mention that it helps you dispatch, transfer, and store your exams in the cloud – everything in one place, convenient, simple, and affordable!
This week we have updated our eligibility feature. If you are not our customer yet and want to learn more, visit our page!
[#21651] Proper handling of bill option code C when checking eligibility
From now on, if the eligibility response indicates bill option code C, such insurance will be marked with orange color as needed clarification:
Previously, this behavior applied only when the response showed “MCO Bill Option Code – C.”
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Our team is thrilled to present a couple of spring-time platform updates. If you’re not our customer and interested to learn more, visit our website: emsow.com
Please see the updates below:
[#21596] Services are now marked as eligible if the DoS is outside the hospice benefit range
EMSOW’s eligibility feature displays an orange ball for patients whose Medicare insurance includes hospice benefits:
In this release, we improved the way hospice benefits are checked, so that if the date of service is outside the hospice benefit range, the system will display a green ball and treat the insurance as regular and active.
[#21372] Guarantor name and address on patient statements
With this update, you can opt to use a patient’s insurance guarantor as the addressee for patient statements. The guarantor name and address will be printed on the statement instead of those of the patient. To enable this feature, please contact our support team.
[#20950] Sending multiple studies for reading from Dispatch
The latest update makes it possible to send multiple studies for reading right from the Dispatch module. To that end, we added the Autofill reading button to the Dispatch toolbar:
Select all studies you want to send, click the button, and you will see a pop-up window with the selected studies and their reading destinations:
Click Save&Send to send the studies to reading doctors or just Save to save the reading destination without sending.
[#20279] Using payer ID from insurances as a fallback for billing connectors
From now on, if EMSOW cannot find a payer ID in billing connector settings while sending claims or checking eligibility, the payer ID will be retrieved from the insurance settings.
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EMSOW is not just a cloud PACS and medical billing platform. It offers your practice a powerful toolset for patient management, scheduling, dispatching, and image interpretation.
EMSOW is a next-generation, fully customizable platform that can be tuned to your specific workflow and improve TAT, increase revenue collection and reduce costs for manual processing. Additional value is provided by weekly updates inspired by our customers. Please read the details of the latest improvements below.
Want to learn more? We would be happy to show you EMSOW and discuss how it can help your practice.
[#21526] “Quick edit patient” in Processing
Starting with this update, the “Quick edit patient” mode from the Billing module has become available in Processing as well. Once you hover your mouse over the patient information in a service box, the Quick edit button will appear:
Then click it to open the Quick edit patient window:
Here you can edit the patient information quicker than if you edited it the old way by opening the Edit service window.
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Dear imaging provider!
Originally intended as a cloud PACS system, EMSOW has become an all-in-one platform for diagnostic imaging practices, PoCUS providers, as well as mobile clinicians. We’ve added comprehensive scheduling, dispatching, and medical billing modules to meet the needs of our partners and customers. Today, you can use only one intuitive and affordable solution to manage all your tasks!
This week’s release improves our billing functionality. The new version brings a small update to our Excel-based invoice report and lets you check eligibility of QMB patients more efficiently.
Want to learn more? We would be happy to show you EMSOW and discuss how it can help your practice.
[#21373] Diagnosis codes in Invoice report with grouping by service
In the latest version of EMSOW, the Invoice report in the Billing module shows diagnosis codes when grouping by service is selected.
[#21345] QMB patients are not auto-tagged with their deductible status anymore
Previously, we added the option that allows EMSOW to automatically mark Medicare Part B patients enrolled in the Qualified Medicare Beneficiary (QMB) program and also mark Medicare Part B patients with special tags showing if their deductible is met or not.
Starting with this update, the deductible tags will not be automatically added to QMB patients anymore since such patients have no legal obligation to pay Medicare Part A or Part B deductibles.
You can set auto-tagging parameters in the billing connector settings (follow Setup → Billing → Billing Connectors in the main EMSOW menu).
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Subject line: Manage your patient info without hassle!
Dear imaging provider!
Originally intended as a cloud PACS system, EMSOW has become an all-in-one platform for diagnostic imaging practices, PoCUS providers, as well as mobile clinicians. We’ve added comprehensive scheduling, dispatching, and billing modules to meet the needs of our valuable partners and customers. Today, you can use only one intuitive and affordable solution to manage all your tasks!
This week’s release improves our patient and study management tools. The new version helps you eliminate manual data entry, facilitates user activity tracking, and visualizes study information in the Dispatch module in a more user-friendly way.
Want to learn more? We would be happy to show you EMSOW and discuss how it can help your practice.
[#21324] Copy home patient address from eligibility information
The latest update brings you the ability to copy the patient’s home address from the eligibility information to the patient record in EMSOW automatically. To do this, hit the button next to the patient’s address:
If the patient’s home address is not empty, EMSOW will ask for your confirmation before overwriting the address.
To try out the new feature, select a service in Processing and click Eligibility → Show.
We have received many questions regarding our new approach to managing home and service addresses. Please keep sending your feedback and we will work on optimizing your experience.
[#20952] A separate column for study names in Dispatch
We refined the Dispatch module interface by separating the study name from the study status. Previously, the study name and status were displayed together in the Procedure column. From now on, the Procedure column shows only the study name, whereas the new Status column represents the study status information and the accession number:
[#21343] See user ID in order modification history
From now on, the order modification history in Processing also shows the user ID next to the user name:
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Dear imaging providers!
Have you ever experienced problems with unreasonably long collection times, high study interpretation and software expenses, inefficient workflow management, coding and billing difficulties?
For more than ten years, EMSOW has been servicing imaging facilities to deliver a professional medical platform that covers all their daily tasks, from simple PACS and DICOM to automatic claim generation.
Below please see our weekly update to facilitate your ePHI management.
If you are not yet with us, we would be happy to show you EMSOW and discuss how it can help your imaging practice.
[#21322] Service address and patient’s home address
In this update, we have made several changes to make the distinction between a service address and a patient’s personal address (home address) more clear and obvious to the user.
Let us remind you that a service address is typically entered in the Edit service window, whereas a patient’s home address is entered in the patient record in the Patients module (follow Setup → Patients in the main menu).
The address that you used to edit in the Edit service dialog is now labeled “Service address” throughout EMSOW. Furthermore, the patient’s home address is now displayed below the service address in a service box in Billing and Processing:
This update is not limited only to user interface changes though. From now on, the home address is printed instead of the service address in patient statements. For the time being, if the home address is not provided, the service address will be printed instead, but we will optimize the experience soon.
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EMSOW’s Billing module is getting constantly improved. Recently, our developers have been doing their best to make EMSOW meet all the requirements of standalone medical billing systems.
The difference is that EMSOW’s billing is integrated with cloud PACS, DICOM, HL7, scheduling and dispatching tools. It is a web-based platform that does not require local installation. It covers all the tasks of your imaging business, makes things simple, and saves your money.
If you’re interested to learn more, book a consultation! If you’re our customer, please see this week’s updates below.
[#21257] Auto-tag studies if the patient is a Qualified Medicare Beneficiary (QMB)
Remember the “deductible (not) met” auto-tagging update we made last week? Here’s more!
From now on, when checking eligibility of a Medicare Part B patient that is enrolled in the Qualified Medicare Beneficiary (QMB) program, EMSOW can automatically add a special tag to all studies in the service. If a follow-up eligibility check reveals the patient is no longer in the QMB program, the tag will be removed.
To enable this feature, open your billing connector settings (follow Setup → Billing → Billing Connectors in the main EMSOW menu). Make sure the Supports eligibility checkbox is selected, then select the Mark exams with “QMB” flag checkbox and type the preferred text of the tag in the text field:
[#21256] Mark batches as printed in Paper Statements module
With this update, you can mark (and unmark) batches that have been printed out in the Paper Statements module by clicking printer icons in the Printed column. A tooltip showing who and when printed the batch is displayed when you are hovering your mouse pointer over the printer icon.
We have also added the Show unprinted only checkbox that will help you to filter out printed batches.
[#20023] Group by study in Financial Analysis
The latest update also brings one more way of grouping records in the Financial Analysis module – by study name:
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With the latest version of EMSOW, you can check your patients’ Medicare Part B deductibles, get an extended end-of-month report, and schedule follow-up appointments from the Rendering Provider Portal. Also, you’ll find a new search option to facilitate your studies management.
If you’re interested to learn how EMSOW can help your practice, book a consultation! If you’re already using our PACS, scheduling, dispatching, or billing, please see the updates below.
[#21222] Automatically tag studies of patients whose Medicare Part B deductible is met
Tired of manually tagging studies after checking if a patient has met their deductible? Then this update is for you! Now, when you check eligibility for Medicare Part B, EMSOW can also check if the deductible has been met, and tag the study with an appropriate tag (e.g., “2021 ded met”).
To set up this feature, open your billing connector settings (follow Setup → Billing → Billing Connectors in the main EMSOW menu). First, you need to enable the Tag exams as deductible met for “Medicare Part B” insurance checkbox. After that, type the desired tags to be applied to studies in the Deductible met tag and Deductible not met tag fields. If you type “{year}” in these fields, it will be replaced in the tag with the date of service year.
[#21217] Patient phone numbers in “End of month” report
The “End of month” report now has one more option to offer: patient phone numbers. The screenshot below will help you find it so you don’t get lost among the multitude of other options we have added so far:
[#21197] ”Last year“ search option in date fields throughout EMSOW
From now on, when you need to find studies, images, reports or something else from the past year, you don’t have to manually set the date range from 01/01/20 to 12/31/20. We have added the Last year search option for your convenience:
[#21178] Schedule follow-up services from Rendering portal
With the latest update, rendering providers can schedule a follow-up service using a new Follow-up button in Rendering Provider Portal.
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We’re back from New Year holidays with a few exciting updates aimed at facilitating your billing workflow. We are grateful to our customers for ideas and inspiration!
Today, EMSOW is the only solution that allows you to schedule, dispatch, store, transfer, read, and bill your imaging exams on one web platform!
If you’re interested to learn more, book a consultation and learn how our service can help your medical imaging practice! If you’re our customer, please see the updates below.
[#20872] New module to manage paper statements
If you create patient bills or insurance statements on paper, you will love this new feature. Now, after you click the “Submit” button, the statements do not just disappear when they are marked as submitted—they are now stored in the new module:
[#21125] Capture billing history after overwriting or clearing the assigned billing company via “Auto fill”
Have your billers ever felt confused after deleting billing information by mistake? Or, maybe, sometimes they need to delete it on purpose, but later would like to see what happened in the past? From now on, EMSOW can automatically upload service billing history as a PDF file to the service documents when the assigned billing company is overwritten or cleared (via “Auto fill”):
By the way, this is the same file that is generated if you click Print billing history in the “Billing information for service” window.
The file will also be annotated with a document note showing when the billing history was saved:
If you are interested in this feature and would like to enable it, please contact our support team.
[#20965] Customer statement
Here’s an improvement to our Part A billing functionality. You can now print a customer statement that shows you invoice summary for a selected facility that you bill directly:
To print the customer statement, open the Invoices module (Billing → Invoices in the main menu), then double-click into the required referring facility and click Customer statement:
[#19810] Autofill: see the rule ID and position even if the rule fails to be applied
Previously, EMSOW showed you what rule had been applied only if the autofill succeeded. Moving forward, if a reading or billing rule fails to be applied when you’re trying to autofill studies, you will also see details in an error message: for example, “Attempted to apply rule ID #101 with position #12”.
[#21221] Service priority column in correctional facility invoices
With this update, invoices for correctional facilities include a new column denoting service priority (STAT, ASAP, or routine):
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Reflecting on this year, we can see how many customers have supported us and made our work so enjoyable. Everyone at EMSOW wishes you a Merry Christmas and a prosperous New Year! Thank you for staying with us this year.
However, our struggle for perfection never stops. Below please find the updates of the latest version of EMSOW. If you’re interested in how we can help your imaging practice, book a consultation!
We’re looking forward to seeing you in 2021!
[#21126] Referring facility phones in Dispatch
With the latest update, you can see the referring facility phone numbers while adding or editing a service in the Dispatch module:
[#21124] Search by invoice number in Billing
A new search option has been added to the Billing module. Now you can specify an invoice number and EMSOW will show you all studies from that invoice:
But there’s more to it! You can now click an invoice number in the Invoices module to see all studies from the invoice in the Billing module as if you typed the invoice number manually into the new Invoice number search option:
[#21120] Unlimited number of procedure units
Previously, you were allowed to report in a claim only up to 255 units for a single procedure. We have lifted this limit and now you can report as many procedure units as necessary.
[#21091] Editing paid invoices
This update brings you more flexibility in invoicing by allowing you to edit invoices that have already been paid. Similar to outstanding invoices, you can add or remove studies, change PPD fees and sonographer rates. To edit a paid invoice, simply double-click the invoice or click the editing button:
[#21077] Search by deductible payments in Billing
And yet another search option has been added to the Billing module: Deductible Amount. Enter the desired amount and select if the deductible payments should be equal, less, or greater than it, and EMSOW will show all studies that have met the criterion.
[#20883] More information in the archival tag tooltip
From now on, the tooltip for archival tags also shows when the tag was archived and by whom:
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EMSOW’s medical billing has become a go-to tool for many imaging providers. This week we have rolled out a couple of new billing tools requested by our customers. Thank you for staying with us and helping us grow better every day!
Today, EMSOW is the only medical imaging platform that puts together a professional medical billing system with PACS, DICOM and scheduling/dispatching tools. It has everything your imaging business needs to be straightforward, competitive, secure, and profitable.
If you’re interested to learn more, book a consultation! If you’re our customer, please see updates below.
[#20932] Pay per diem (PPD) payments in invoice report
This update makes the invoice report a bit more detailed in terms of how it represents studies billed to a facility.
First, we have added two new columns to the invoice report: Invoice number (self-explanatory) and PPD (shows “Yes” for items that are billed completely as PPD, or “Mixed” if the item includes both PPD and insurance charges, e.g., if a study was billed as PPD for the technical component only and also has an insurance claim for component 26).
Second, for PPD items, the total invoice charge amount will be divided in equal parts between all report rows related to the same invoice. These equal parts will be represented in the Charge column of the invoice report.
[#21015] Claim internal control number in the invoice report
Apart from the aforementioned changes, the invoice report received another new column – ICN. It will show you internal control numbers (ICN) of claims, if the ICNs have been received from an insurance company via ERA. The new column has been placed between the Procedure(s) and Diagnosis columns of the report.
[#21000] Place of Service code in the End of Month report
Another billing report in EMSOW has been upgraded: the End of Month report can now show the place of service (PoS) codes of referring facilities. Since the report is fully customizable, you can include or exclude this new option along with a multitude of others before generating the report:
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Medical billing matters. That’s why lately, we’ve been focusing on our Billing module to make your imaging workflow even more straightforward. Today, EMSOW matches the requirements of a standalone medical billing system.
The difference is that EMSOW’s billing is integrated with PACS, DICOM, scheduling/dispatching tools and requires no installation. It covers all your needs, makes things simple, and saves your money.
If you’re interested to learn more, book a consultation! If you’re our customer, please see updates below.
[#21063] Claim resubmission improvements
This update brings a number of improvements aimed at making claim resubmission easier and quicker.
[#21060] “To” column in Clearing module
The “From” column in the Clearing module has now an antipode – “To”. In this new column, you will find insurance company names extracted from electronic claims submitted in the EDI 837 file format:
[#20861] Search by the service note creation date in Billing
The Billing module already has plenty of search options, but it seems to never stop receiving new ones. With the latest update, you can look up studies by the date (or date range) when service notes were created. You will find the new search option in the Note section of the search filter.
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EMSOW’s Rendering provider portal has become a go-to tool for many physician assistants and nurse practitioners who travel to patients to provide consults. This week, we have added a new feature to facilitate your collaboration with rendering providers. They will love this new tool! Please see the details below.
If you’re not our customer yet, book a consultation and learn how to save on medical exam management and reading!
[#21035] Narrow study selection in Rendering Portal
With the latest update, you can now link a rendering provider to study groups related to them. This will make it easier for a rendering provider to pick the necessary study in Rendering Portal by excluding all non-relevant studies from the Study field.
To assign a study group to a rendering provider, go to Setup → Personnel → Rendering Providers and double-click into the necessary provider. Open the Study groups tab and select the desired study groups:
After that, while adding studies in Rendering Portal, the rendering provider will be able to choose only studies from the study groups assigned to them:
You can always configure study groups in Setup → Tests → Study Groups.
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This week we have updated our medical billing system. In the latest version of EMSOW, you’ll find new options for statement submission and electronic claim management, as well as advanced eligibility checking tools!
EMSOW offers patient scheduling, technologist dispatch, an affordable PACS and DICOM viewer with customizable report templates, and even exam interpretation service. Together with our medical billing system, these tools cover all the needs of your diagnostic imaging business. If you’re not our customer yet, book a consultation and learn how to save on medical exam management and reading!
[#21004] New column and filters in “Submit Statements” window
We keep improving the “Submit Statements” window. This time we’re bringing you the new Amount Due column and a number of search filters: Statement created, Referring billing state, Amount due (per patient), and Statement form.
[#20975] NDC quantity and measurement units in electronic claims
With this update, more National Drug Code (NDC) information can be reported in your electronic claims. NDC codes are now included in the electronic claims along with the quantity and measurement units of the drugs administered.
Let us remind you that you can enable or disable the adding of NDC information to your claims or statements by toggling the Add NDC to claims/statements checkbox in the billing company settings.
[#20599] Orange eligibility ball for Medicare Advantage and HMO patients
From now on, if an eligibility response contains “MCO Bill Option Code – C”, the service record will be marked with the orange eligibility ball.
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EMSOW offers medical imaging providers a state-of-the-art PACS, a zero-install DICOM Viewer with a comprehensive set of report templates, as well as a robust system for patient scheduling, technologist dispatching, and billing. Image interpretation by a trusted radiologist licensed in your state is also a great opportunity we offer.
We stay in tune with recent industry developments and our customers’ needs. Here are four updates to help your reading doctors and facilitate your billing processes. If you are our customer, please see details below.
If you’re not with EMSOW yet, please visit our website, learn about our services, and schedule a demo. You will see how it works (and even try it!), have your questions answered, and compare prices.
[#19707] Cobb angle measurement tool
With this update, you have one more measurement tool at your disposal in our DICOM Viewer. The new one is for measuring the Cobb angle which determines the degree of spinal curvature. Using this tool is quite simple: draw two lines parallel to the upper and lower vertebrae of the curve and you will see the curvature angle:
[#20786] DICOM hanging protocols
If you’re tired of laying out DICOM images every time you open them in our DICOM Viewer, we have some good news for you! This update brings to EMSOW the support for DICOM hanging protocols. In simple words, you can now configure how DICOM Viewer should display images for certain studies.
How to use this feature:
First, you need to create a hanging protocol. This can be done either manually or automatically (from the viewer). To create a protocol manually, follow the path Setup → PACS → Hanging Protocols in the main EMSOW menu, then click Add new and set your preferences in the window that opens:
However, you may find it more convenient to adjust images to your liking right in the DICOM viewer and then export your settings to a hanging protocol. To do this, unfold the Hanging Protocols pane on the right and click Add:
The same fields as are in the Create new hanging protocol window will be automatically filled out according to your current viewer settings.
Once the hanging protocol is created, you can select it by clicking the HP button on the viewer toolbar:
However, there’s more to it! You can also set a rule that will apply the necessary hanging protocol if a certain condition (e.g. the study name) is met, so you won’t even need to select a hanging protocol. To create such a rule, open Setup → Rules → Hanging Protocol Rules in the main EMSOW menu, then click Add new and set the conditions and the protocols to be applied:
[#20938] Diagnosis codes in the “Submit statements” window
We have added a new column showing procedure diagnoses to the Submit statements window:
[#20839] Fill HCFA-1500 box 32 for assisted living facilities (PoS 13)
From now on, box 32 of the HCFA-1500 claim form is filled for referring facilities with Place of Service code 13 (assisted living facilities) the same way as for referring facilities with Place of Service code 32 (nursing facilities). You can set the preferred content of box 32 in the billing company settings (follow Setup → Billing → Billing Companies in the main EMSOW menu). Note that the “Nursing home” option group now applies to both PoS 13 and PoS 32.
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It’s essential that your PACS system is regularly updated in compliance with the latest industry developments. This week we have integrated the current ICD-10 database and added a new payment option to facilitate your revenue collection and increase profit.
Yes, EMSOW is more than just an affordable PACS system. We also offer medical billing, scheduling, and even exam interpretation at special partner rates. We’ve got you covered!
If you are not yet with EMSOW, please visit our website: emsow.com
[#20919] Updated ICD-10 codes
To keep your medical coding up to date, we have added to EMSOW all new codes from 2021 ICD-10-CM, removed those no longer in use, and updated code descriptions. Keep your PACS updated!
[#20933] Collect card payments from insurance companies
Insurance companies often send a virtual debit card instead of checks. EMSOW now makes it possible to charge those cards right from the payment posting window!
To do this, you will need an active Stripe integration. Add your Stripe account to EMSOW using our new Stripe Accounts module: Setup → Billing → Stripe Accounts.
To charge a card, double-click a service record in Processing or Billing and go Operations → Post payment. Then select Primary insurance or Secondary insurance in the From field and click OK:
The card will be charged automatically unless the Do not charge card over Stripe checkbox is selected.
Note that this integration is offered as an additional service. Please contact us for details.
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Time to streamline your patient document management!
EMSOW updates patient document management. Mobile imaging businesses, correctional facilities, and radiology providers take benefit from state-of-the-art cloud PACS, a zero-install DICOM Viewer with a built-in set of customizable report templates, as well as a robust system for patient scheduling, technologist dispatching, and billing. Another opportunity we offer is image interpretation by a trusted radiologist licensed in your state.
If you would like to simplify and optimize your imaging workflow and cut your costs, check out our website!
[#20859] Document management: send service documents to any email or fax
Previously, you could send service documents by email or fax only to the referring doctor or facility (provided that their email address or fax number had been entered in the referring doctor or facility settings). With this update, we give you more flexibility by allowing you to send service documents to an arbitrary email or fax. Just type them into the corresponding fields and hit OK to send your files:
[#20844] More flexibility to search for studies based on their corresponding bills
This update brings a small but useful improvement to the Billing module search filter. With the intention to help you separate studies with submitted paper insurance statements from studies with submitted paper patient statements, we have split the old statements checkbox into HCFA stmts and patient stmts respectively. You will find the new checkboxes in the Payments section of the search filter.
Also, we have added an ability to search for studies that are billed to facilities via Part A invoices and added tooltips to all of these options—hover your mouse over the checkboxes to see what each filter looks for.
Want to streamline your patient document management or optimize your medical imaging workflow, improve your bottom line, and cut expenditures? Book a free demo!
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Many imaging professionals consider that all PACS providers offer the same.
However, there’s something that makes EMSOW entirely different. On our platform, you can get your images read by board-certified radiologists licensed in your state. As for standard features, such as cloud storage, dispatching, and DICOM viewer, we improve them on a weekly basis based on our customers’ feedback – so if you would like to build an optimal software suite for your business, ask us how!
This week, we have updated our draft reporting functionality (please see the description below). If you would like to simplify and optimize your imaging workflow and cut your costs, check out our website!
[#20866] Load the last saved report draft from any study or the same study
Did you know that EMSOW can automatically fill in your report template with what was entered in the patient’s previous study? This can save you a lot of time when it comes to filling out patient consultation reports.
Now we’ve decided to go further and given our users an ability to choose whether to pull data from any previous study the patient had or from the previous study with the same study description.
To set your preferences, go to Setup → Reading → Report Templates in the main EMSOW menu, then double-click the necessary report template and select the desired Load last saved draft option:
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