Hi folks!
This week Apple has announced that the new AirPods will look the same as the previous model. Meanwhile, our team has added a couple of updates to EMSOW.
[#18203] Detailed error descriptions in the Reports Delivery Tracking module
Many doctors prefer receiving their reports by fax. Fax delivery may fail for multiple reasons, e.g. the fax machine did not respond, the line is busy, a voice answer was detected.
Previously, EMSOW informed about the failure, but did not inform about the failure reason, which hampered troubleshooting. With this update, you can hover your mouse pointer over the “failure” label in the Reports Delivery Tracking module to see a detailed message about what happened.
[#18260] Purchased service charge excluded from account balance
Due to a bug, EMSOW used to add purchased service charges to the balance of procedures. We have fixed the bug, and now these charges are only added to claims as an informational field (Box 20 of the HCFA form) and do not affect the balance. You can still see the purchased service charges as transactions in the Billing information window.
EMSOW appreciates your feedback. Found a bug? Contact EMSOW Support and help us improve! You are welcome to follow us on Facebook, Twitter, and LinkedIn!
Dear customers!
We are glad to inform you that a new version of EMSOW has been released this week.
[#18351] Print the assigned billing company information on account statements
Previously, the system always printed the default billing company information in the upper-left corner of an account statement. With this update, we made it possible to print the information of the company that is assigned to the study. If you wish to enable this functionality, please contact EMSOW Support, and we will check your settings.
[#18352] Print the rendering provider name on account statements
One more update to the account statement form: it is now possible to include the rendering provider name.
EMSOW appreciates your feedback. Found a bug? Contact EMSOW Support and help us improve! You are welcome to follow us on Facebook, Twitter, and LinkedIn!
Dear customers!
We are glad to inform you that a new version of EMSOW has been released this week.
[#18252] Post recoupments without forwarding balance
We have created a new option for manual recoupment posting. If an insurance company has overpaid for your services and wants to draw some money back (instead of the total payment amount), you can manually post a negative amount, different from the previous payment. Your posting team will love this new feature, that’s for sure!
EMSOW appreciates your feedback. Found a bug? Contact EMSOW Support and help us improve! You are welcome to follow us on Facebook, Twitter, and LinkedIn!
Dear customers!
We are glad to inform you that a new version of EMSOW has been released this week.
[#18328] Ordering facility as a condition in billing rules
Now you can select an ordering facility while configuring a billing rule — the new condition “Ordering facility” has been added.
EMSOW appreciates your feedback. Found a bug? Contact EMSOW Support and help us improve! You are welcome to follow us on Facebook, Twitter, and LinkedIn!
Dear customers!
We are glad to inform you that a new version of EMSOW has been released this week.
[#18309] NPPES integration
EMSOW is now integrated with the National Plan and Provider Enumeration System (NPPES). This means that whenever you add or edit a doctor or organization, EMSOW can automatically look up the NPI, address, and taxonomy codes in the NPPES and fill out the corresponding fields. This applies to referring facilities, referring doctors, reading facilities, reading doctors, rendering providers, and billing companies. In order to perform a lookup, click the NPPES lookup button in the editing window. If the button is not yet available to you, please contact EMSOW Support to request access.
EMSOW appreciates your feedback. Found a bug? Contact EMSOW Support and help us improve! You are welcome to follow us on Facebook, Twitter, and LinkedIn!