Mobile diagnostic businesses, correctional facilities, and radiology providers take advantage of state-of-the-art PACS, a zero-install DICOM Viewer with a comprehensive set of report templates, as well as a robust system for patient scheduling, technologist dispatching, and billing. Image interpretation by a trusted radiologist licensed in your state is also a great opportunity we offer.
The latest updates will help you include discounts in your contracts, encourage your personnel to enter complete patient information and track TAT more precisely. Besides, we have made a minor improvement for correctional facilities.
If you’re not with EMSOW yet, visit our website, check out the services, and schedule a demo. You will see how it works (and even try it!), have your questions answered, and compare prices.
[#20605] Improved user interface to set up contracts for Part A billing
Now you can include discounts in your contracts in one window, without opening several modules. Go to <...
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In the latest version of our web platform, you’ll find a new reimbursement report and some improvements to the HL7 functionality. Without further ado, let’s get into it.
[#20297] HL7 Requests improvements
In the latest version of EMSOW’s HL7 Requests module, the Created column has been renamed as Received. Note that this column now displays a timestamp of order receipt (instead of just a date). Now you will know exactly when your client sent you an order from their EMR via HL7.
Also, we have added the Date of service column that displays the date of service for processed requests.
If you would like to learn more about our HL7 integration capabilities, please get in touch!
[#20172] Service payments report
We have added a new report to the Billing
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This week, we have put out a couple of updates to improve your billing workflow. These two were requested by our customers. However, you can also take advantage of them.
And yes, along with the billing system, EMSOW offers cloud PACS, dispatching, and even image reading on one simple platform and at a very attractive price. Check it out: https://emsow.com/welcome
[#50528] Add a supervising provider to insurance claims
Now you can select a supervising provider from your reading doctors and add their name to insurance claims.
To add a supervising provider, select a service in the Billing module, double-click on it, and start editing billing information. Use the dropdown menu in the Supervising provider column.
Note that the supervising provider information is not printed on HCFA-1500 forms. If you ...
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We believe that any diagnostic imaging business of today deserves to have a state-of-the-art PACS, a zero-install DICOM Viewer with a comprehensive set of report templates, as well a robust system for patient scheduling, technologist dispatching, and billing. EMSOW’s customers take advantage of having it all (and actually much more) on one user-friendly web platform and at a very affordable price. Image interpretation by a trusted radiologist licensed in your state is also a great opportunity we offer.
However, we are always ready to go the extra mile to ensure your success. The latest updates will help your technologists get better prepared for exams, encourage your Part A referring facilities to pay you at the right time, and let you check the Medicare Part B enrollment of your physicians automatically!
If you’re not with EMSOW yet, schedule a demo. You will see how it works (and even try it!), have your questions answered, ...
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Have you ever experienced problems with unreasonably long collection times, high study interpretation and software expenses, inefficient workflow management, coding, and billing difficulties?
For more than ten years, EMSOW has been servicing imaging facilities to deliver a professional medical platform that covers all their daily tasks, from simple PACS and DICOM to automatic claim generation.
Below are some powerful updates aimed at improving your workflow management and billing. With EMSOW, your coding and billing processes can be as flexible and straightforward as you want. The latest version of the system allows you to make billing even more adjusted to your needs, thanks to a new ability to bill 3rd party organizations, such as hospice providers.
If you are not yet with us, we would be happy to show you our system so that you could compare our offerings to the platform you are currently using and the price you are paying.
[#20462] Med A status condition in Study Discounts Rules
The Med A status field allows you to set the type of Medicare P...
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Along with state-of-the-art PACS, dispatching, and scheduling, EMSOW has a built-in billing system that allows you to check eligibility, generate claims, and automatically post payments. Many of our customers use it to cut software costs, eliminate double data entry, and streamline their workflow.
The latest version of EMSOW can help you extend the range of healthcare facilities you serve in terms of eligibility checking. Please see the detailed description below. If you’re not yet our customer, check out our website to learn more about how we can reduce your expenses and find affordable reads in your state. Or just book a demo and discuss the benefits with our manager.
[#20313] Display hospice eligibility information
We have extended our eligibility checking functionality. Now you can check hospice eligibility information since the latest version of EMSOW supports Service type code 45. The system retrieves hospice eligibility data from clearinghouses. To set up this option, follow the path: Setup > Billing > Billing Connectors. Open a billing con...
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Dear imaging providers!
EMSOW delivers full-cycle exam processing services, from dispatching and PACS to image reading at a very affordable price and billing. However, in the rapidly developing imaging industry, our customers demand more features to optimize their processes, especially now, when their businesses are recovering from the COVID-19 crisis.
This week we have added some improvements to facilitate your communication with your referring doctors and facilities. This can be done either within our platform or through other healthcare software, because one of EMSOW’s key features is its interoperability with other systems through the HL7 protocol. Below please see our latest updates in more detail. If you would like to learn more about our services or find credentialed reading physicians in your state, schedule a demo with our representative.
[#20315] Include image links in HL7 report messages
We have improved EMSOW’s HL7 functionality. Now you can add image links to HL7 report messages. Your referring facilities, referring doctors, or even ...
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This week we’ve been working hard to facilitate the imaging workflow for reading radiologists, billing specialists, and nursing home providers. An updated insurance crossover option, enhanced functionality for professional component claims, and more intuitive experience, that’s what you’ll find in the latest version of EMSOW.
If you’re not our customer yet, but would like to know how we can optimize your medical imaging processes, reduce costs, find new customers, or reading physicians, just smash the link to our calendar!
[#20295] "Use response to detect crossover" as the default choice in insurance settings
We have changed the default settings for insurance crossover detection. Now the "Use response to detect crossover" option is set by default. When EMSOW receives an ERA file from an insurance company that automatically forwards secondary claims to additional payers, it can detect if the crossover transfer has been done by analyzing the EDI 835 message. To change the crossover setting, go to Setup > Insurances, double-click an insurance, Select Yes,
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Previously, we discussed tools for staying HIPAA compliant when sharing electronic Protected Health Information (ePHI). Now let’s focus on Direct Messaging, also known as Secure Direct Messaging or merely Direct, because, unlike SFTP or VPNs, it is intended for use by clinicians only.
Direct is a part of a federal project for medical information standardization, which started in 2010. Therefore, it is undoubtedly HIPAA compliant, which is crucial for practice. However, it is still in its development and has its pros and cons.
At first thought, Direct Messaging is quite similar to common email systems, but there are some key differences. First, it can be used only by its specific users. To connect with another Direct user, you must hold an address that looks like, ...
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Dear friends!
We hope this Independence Day brings you happiness and hope!
Please note that in observance of the holiday our Sales and Support offices will be closed Friday, July 3rd, 2020.
EMSOW software and services continue to be available 24/7. If you need assistance during this time, please send an email to support@emsow.com, and support will respond when we return on Monday 07/06.
This week has been very busy for our customers, who are gradually recovering from the crisis caused by the pandemic, as well as for our support and development teams. This time we have focused on improving the dispatching functionality.
If you would like to know how to optimize your imaging processes, integrate through HL7, and considerably cut your costs on exam processing and image reading, just let us know!
[#20259] Notes from Co...
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Time to get back to business!
Finally, there’s good news! About 40% of our customers who were forced to put their business on hold due to the pandemic are back, and the others are on their way. Just during the past week, they uploaded to EMSOW 30% more studies compared to the week before. By the way, about a quarter of those were read by radiologists from the MDW marketplace, our trusted partners. Thank you for staying with us!
We keep our fingers crossed for you, but that’s obviously not enough to overcome the crisis. We are working as hard as never before to ensure your success. If you would like to learn about our services, discounts, and anti-pandemic packages, please book a demo.
But before scheduling the demo, you might be interested in what we have done this week to become more efficient and improve your diagnostic workflow. Wise choice!
[#20209] Automatic processing of HL7 orders
We have taken EMSOW’s interoperability and automation to the next level! As you may already know, EMSOW is integrated with numerous EMR solutions and we keep a...
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COVID-19 outbreak led to a nation-wide business slowdown, especially in the diagnostic imaging industry. We have received hundreds of emails from our existing and prospective customers, who would like to make their companies mobile and paperless.
EMSOW has been around for 10 years, delivering full-cycle exam processing services to portable imaging companies, nursing home providers and teleradiologists, helping them decrease their turnaround time by up to 60% and finding trusted radiologists to read their exams as cheap as they never paid before (down to 70% of their normal rates).
As always, we’re committed to your success, so if you would like to save your money on image reading and exam processing, please get in touch with us and let us know how we can help you to keep your imaging business moving forward. We’re ready for customers who are looking to go mobile or want to optimize their workflow and cut expenditures, and if you feel that you need to handle the demands of this new reality sooner – just let us know.
Now, to our latest updates for your diagnostic business.
[#20217] A new condition for mandatory fields: “Reason for Exam or Dia...
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Of all of the business types affected by the COVID-19 outbreak, portable imaging companies, nursing home providers, and radiology services are among the hardest hit. In addition to companies reducing their volumes, there's still a high level of general anxiety around the risk of visiting healthcare facilities.
While we at EMSOW® are committed to providing you with all the services you need to optimize your imaging workflow, save your turnaround time and money on reads and PACS, we also understand the need for flexibility based on your individual circumstances. To make sure you can work with confidence, we’re offering flexible setup waivers to startups and small businesses.
This week’s release is focused on Modality Worklist integration, study quality control, invoicing functionality and overall stability of the system to help your business optimize processes, which is essential during this pandemic.
If you don’t feel like going through a list of techy information, we welcome you to see our system in action and learn how you can streamline your workflow, improve your study processing, or find a trusted r...
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No one could have predicted how difficult this year has been. The imaging industry faces a pandemic and is still adjusting to its implications. Many businesses did not survive it, and we face an unprecedented decline.
All this makes us work even harder, and our developers are doing their best to improve the functionality of our platform so that your diagnostic business could overcome any new challenges. This week we have improved our PACS, DICOM, billing functionality, as well as compatibility with other medical software to help you focus on your patients and streamline your daily tasks. In this release, you’ll find just some of this week’s updates.
If you don’t feel like going through a techy long read, we welcome you to see our system in action and learn more about how you can save on reading and image storage expenses.
[#20153] Improved “Add Eligibility” option
We have improved the Add electronic eligibility option by adding the Authorization field. To check it out, select a service in Processing or Billing, a...
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HIPAA compliance is an existential issue for medical businesses, especially if they use special-purpose software and mobile applications (e.g. mobile imaging operators). HIPAA (Health Insurance Portability and Accountability Act), adopted in 1996, includes a set of legal requirements for protecting sensitive patient information from unauthorized access or leakage. Medical institutions, their staff, and software they use must meet the criteria of physical, network, and process security. Today we will review a few common security tools used to protect data exchange in imaging diagnostics.
TLS (Transport Layer Security) is an encryption protocol that provides secure data communication between network nodes. It is widely used in web-based applications, as well as email and instant messengers. The primary function of this protocol is to prevent unauthorized access and traffic ana...
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[#20088] Option to sort invoices by patient name
We have improved the facility invoicing functionality of EMSOW. Previous versions of the system would always sort invoices by service ID. Now you can sort them by patient name. To enable this option, follow the path: Setup > Billing > Referring > Referring facilities. Open a facility record and click on the Billing tab. In the Invoices section, select Patient name as the preferred sorting mode, and then click OK.
To learn more about the facility invoicing functionality and other useful features for your imaging business, pl...
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[#20089] “Remove” button in the Dispatch module
Now you can remove services from the Dispatch module. Select the services you need to remove, click Remove on the toolbar in the Results section, and then click Yes to confirm the action. Please note that once you click the Yes button, the service will be permanently deleted from EMSOW.
[#20085] Change study descriptions for dispatched...
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[#20065] Service ID search filters in the Invoices and Payer Assignment modules
We have improved the search options of EMSOW’s billing portion. Now you can search exams by service ID in the Invoices and Payer Assignment modules. You will find the corresponding search fields in the Options section on the left.
[#20027] Auto-rotate uploaded JPEG images
Previous versions of EMSOW did not recognize the orientation of uploaded JPEG files. Therefore, some files were displayed incorrectly, e.g. a tech sheet that was intended to be viewed vertically might have been displayed horizontally or vice versa. We have fixed this issue, and now all the JPEGs are displayed correctly.
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[#19997] Search by invoice number in the Invoices module
We have added a new filter that allows you to search for invoices by invoice number. To use this feature, follow the path: Billing > Invoices. In the Options panel on the right, you will find the Invoice number field. Enter the invoice number you are looking for, then click Search. The system will display the referring facility or account for which the invoice was created.
[#19918, #19974] Flip and rotate tools in the DICOM viewer
Sometimes tech sheets come into the PACS system in a wrong orientation. We have added a simple tool that helps you fix such issues. Now you can rota...
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Reporting, retrieving, and communicating clinical findings are among the most important capabilities of any diagnostic information system. The conservative way of preparing and storing clinical reports is to keep them as free text. Such reports (digital or paper) are not exactly “unstructured,” as they typically include several mandatory sections: patient demographics, clinical findings, measurements, etc. Still, they make it rather difficult to find specific details or compare records made by different specialists.
Imagine a situation where a patient needs to change a physician (say, he or she has moved to another town). The new doctor needs to review the patient’s medical history and retrieve their previous reports that were created by the previous specialist. If they were entered as free text, the search becomes challenging. Moreover, the previous physician might have used non-standard termi...
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[#19978] Receive orders through HL7
The new version of EMSOW allows you to receive orders from your clients’ EMRs through the HL7 protocol. Open the HL7 Requests module from the upper menu bar. If your EMSOW is integrated with an EMR, incoming requests will be displayed in this module.
Here, you can set search parameters to apply a filter to the requests: Status, Created date, Processed date, and Provider. Enter the required parameters, then click Search. Select the required request in the Results window, then click Process. EMSOW will open a service creation wizard to import data. Then you will be able to dispatch a technologist to perform the requested exam by using the Dispatch module...
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[#19955] Group exams by accession number in EOM report
We have extended the functionality of the End of month report (EOM). Now you can group studies by accession number. Open the Billing module, click Report, then select End of month (EOM) report in the dropdown menu. Select Accession number in the Group by section of the window that opens, select the columns you want to include, then click OK.
[#19951] Copy addresses from referring facilities of any type
In the previous versions of EMSOW, you could copy a service address from nursing homes only. We have impr...
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[#19927] Improved transportation code assignment (R0070/R0075)
We have improved the functionality of the Assign R0070/R0075 option in the Processing module. Now the Date of Service and Referring Facility fields of the Add transportation codes window are populated automatically based on the order information. To add transportation codes in the Processing module, click on the Assign R0070/R0075
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[#19917] Remove sent invoices
Now you can remove sent invoices. This can be useful if you have created an invoice with an error and need to replace it. Follow the path: Billing > Invoices. Select the required invoice, click Remove selected, then click Yes in the confirmation window.
[#19901] Change a referring faci...
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Discovered in December 2019 in Wuhan (Central China), a new сoronavirus infection named COVID-19 has rapidly spread to the rest of the world and become the first global pandemic of the 21st century. On January 30, 2020, the World Health Organization (WHO) declared the 2019 Novel сoronavirus (2019-nCoV) disease outbreak a public health emergency of international concern. The official name of the disease was announced on February 11, 2020.
As we write this article, there are about 500,000 confirmed cases; over 65,000 have occurred in the USA. Fatality rate has already exceeded 7% in Italy, and the situation is provoking worldwide panic and affecting businesses, the consumer goods market, and the healthcare industry.
This time we will try to look at the situation from the medical business point of view and discuss the coding and billing aspects of COVID-19. What are the I...
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[#16154] HIPAA Privacy Policy Notice
We have added a HIPAA Privacy Policy Notice for new EMSOW users. It will appear w...
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[#19843; #19739] Reschedule dispatched exams
Now you can change service dates right in the Dispatch module. Double-click on a service, then enter the required dates in the Order date and Date of Service fields.
Moreover, we have improved the automation of your scheduling management....
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[#19755] Technologist Portal will warn the user if the DICOM patient name does not match the patient name from Dispatch
We have decreased the risk of human error in the Technologist portal. Now, if you attach images to studies by using the drag-and-drop function and the patient name in the images does not match that in the dispatch entry, the system will warn you with a confirmation window.
[#19756] "Group by" search option in the Technologist portal
We have improved the search options in the Technologist portal by adding the Group by option, similar to that in our PACS storage module. Now, you can group your images by Study UID, attached studies, and DICOM studies (default). Previously all the images were automatically arranged by Study UID.
[#19579] Transaction c...
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[#19639] New columns in the Referring Facilities module
We have added new columns to the Referring Facility module so that you could manage your referring facility records more efficiently. Now you can display the following parameters for them: Short name; Full name; Account; Ordering facility; Billing settings; Contract; Contacts; Study groups.
You can add the corresponding columns to the Results pane or remove them from it by clicking the “arrow” button to the left of each column.
