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February 25, 2020
News > Mobile ultrasound revolution: welcome onboard

Mobile ultrasound revolution: welcome onboard

February 25, 2020

Mobile ultrasound unit

Today, rapidly developing healthcare technologies inspire more players to enter the market of diagnostic services. A lot of new solutions are now quite affordable – from wireless connections and secure PACS to compact mobile ultrasound machines. Some companies even create transducers that can be connected to a smartphone!

However, this encourages competition among medical businesses. The competition leads to an increase in the quality-to-price ratio and makes physicians with vast experience reframe their views on management and reconsider their diagnostic methods. Innovations are no substitute for medical expertise, and still, a lot of healthcare enterprises with decades of practice and spotless reputation become driven from the market by younger and smaller entrepreneurs, who have adopted new technologies.

As an example, we can mention modern ultrasound systems, which are c...

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    February 19, 2020
    News > EMSOW Weekly Newsletter – February 19, 2020

    EMSOW Weekly Newsletter – February 19, 2020

    February 19, 2020

    Hi, we hope you had a wonderful Presidents’ Day. Meanwhile, we put out a new feature to improve your scheduling management.

    [#19588] Counters for performed, scheduled and canceled services

    Previously, you had to scroll the mouse down the order window to see the number of scheduled, performed and canceled services. Now you can view these details in the Order Information section of the Processing module. The number of services is displayed near the icons, which refer to the service status.

    19588

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      February 12, 2020
      News > EMSOW Weekly Newsletter – February 12, 2020

      EMSOW Weekly Newsletter – February 12, 2020

      February 12, 2020

      This week we have been working on automating EMSOW’s insurance management. And here’s a new improvement, check it out!

      [#19595] Insurance overrides based on service address

      In addition to our previous update (#19561), now you can override multiple insurances at once, on the basis of the service location zip code. It can be either a facility’s or patient’s zip, depending on the PoS code.

      Also, we have changed the directory of this setting. To access it, go to the Setup menu, click Rules, and select Insurance Overrides.
      19595

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        February 5, 2020
        News > EMSOW Weekly Newsletter – February 5, 2020

        EMSOW Weekly Newsletter – February 5, 2020

        February 5, 2020

        Last week, our developers focused on improving insurance settings and the Clearing module. With the latest version of EMSOW, you’ll get more flexibility for automatic replacement of insurances and ERA management.

        [#19553] Hide notice pages in paper statements for patients

        By default, past due and final patient statements generated by EMSOW include a notice page, reminding that the payment is past due. If such reminders are undesirable, you can create statements without the notice pages by selecting the “Do not include notice pages in pastdue and final account statements” option in the billing company settings (Setup / Billing / Billing companies).


        19553

         [#19561] Override multiple insurances based on ZIP code

        The Insurance Overrides module replaces patient insurances based on the ZIP code of the referring facili...

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          January 29, 2020
          News > EMSOW Weekly Newsletter – January 29, 2020

          EMSOW Weekly Newsletter – January 29, 2020

          January 29, 2020

          If your imaging business covers multiple states, this EMSOW update is right for you. Another useful feature inspired by our customers!

          [#19528] Search referring facilities by state

          We have added the State filter to the Processing and Billing modules. In both modules, they are located in the Options panel to the right of the window – in the Filter menu of the Processing module and in the Referring doctor dropdown menu of the Billing module. This feature helps you easily find services referred by facilities, operating in various states.


          #19528

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            January 24, 2020
            News > Discovering new benefits of EHR

            Discovering new benefits of EHR

            January 24, 2020

            EMSOW EHR

            Electronic Health Records (EHR) make it much easier to manage patient records by systematizing and making them more accessible, searchable, and secure. Apparently, EHRs are not free from shortcomings. Some clinicians reveal user-unfriendliness or lack of interoperability. However, all these downsides are specific to particular systems, while the number of EHR vendors in the USA is over 1,100 as of today. The adoption rate also looks impressive. According to the National Electronic Health Records Survey (2015), 87% of physicians were using EHR. This suggests that at least the system has its advantages.

            Originally, the electronic health record technology was designed for billing, but gradually practitioners revealed more and more of its features.

            Now, EHRs are successfully used for administrative and clinical purposes. They are well-st...

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              January 22, 2020
              News > EMSOW Weekly Newsletter – January 22, 2020

              EMSOW Weekly Newsletter – January 22, 2020

              January 22, 2020

              Here is an important update to improve your imaging workflow with EMSOW:

              EMSOW RELEASE

              [#17866] Add new facility and doctor records while creating or editing orders and services

              Now you can add a new referring doctor, facility or rendering provider while scheduling an exam, even without going to setup modules. For example, in the Edit service window, click on the “plus” button to the left of the Referring doctor field. In the window that opens, enter the details of the new referring physician, then click Save. The same can be done for referring facilities and rendering providers.


              17866

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                January 15, 2020
                News > EMSOW Weekly Newsletter – January 15, 2020

                EMSOW Weekly Newsletter – January 15, 2020

                January 15, 2020

                INDUSTRY NEWS

                TechCrunch: “Every day, millions of new medical images containing the personal health information of patients are spilling out onto the internet.” About half of these images belong to patients from the USA. It seems like cyber-security risks are becoming more acute. One of the ways to minimize them is to use a secure cloud platform for image transfer.

                In response to these challenges, our developers are constantly working on enhancing EMSOW’s security. However, this week we have focused on improving our billing and posting systems.

                EMSOW RELEASE

                [#19412] Do not create patient statements for claims forwarded to a secondary payer

                We have updated our payment posting feature to prevent errors and improve your billing accuracy. From now on, the system will not create a patient statement when you are posting a payment from an ERA that indicates that the original claim was forwarded to a secondary insurance ...

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                  January 9, 2020
                  News >

                  January 9, 2020

                  Emsow postcard

                  EMSOW TEAM WISHES YOU HAPPY HOLIDAYS!

                  It has been a productive year for us. All in all, the system has been updated 50 times with 433 improvements! We have been focusing on automation, integration, and user-friendliness. Many of these updates are inspired by our customers. We want to thank you for being with us all this time and helping us become better. We’ll keep on doing our best in the upcoming 2020!

                  Here is a couple of our most noteworthy updates of 2019:

                  [#18174] Make any file types available in Physician Portal
                  We have made it possible to make any file type available to Physician Portal users. Go to Setup  Processing  File types and select the “Show in physician portal” checkbox for the required file types...

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                    December 18, 2019
                    News > How to organize your medical image storage

                    How to organize your medical image storage

                    December 18, 2019

                    Medical image storage

                    Modern diagnostic imaging companies meet many challenges. One of them is image management, especially if you deal with X-ray films. On the one hand, federal and state laws require that images are kept long enough. On the other hand, films are usually fragile and can be easily damaged.

                    You probably know that image-keeping requirements are very state-specific. The legislation concerning retention periods and storing images of different modalities varies from state to state. Utilization of medical images is a separate issue. In some states (e.g., in Colorado) you should try to contact a patient before destroying his or her records – personally or even through mass media (if you fail to locate the patient). Besides, recycling of X-ray films should be HIPAA compliant (which means that normally you’ll have to call upon recycling agencies and receive a dest...

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                      December 11, 2019
                      News > EMSOW Weekly Newsletter – December 11, 2019

                      EMSOW Weekly Newsletter – December 11, 2019

                      December 11, 2019

                      [#19104] EmsowMobilePro for iPhone and iPad: Administrator Mode and More

                      If you are about to go mobile (or already running a mobile diagnostic business), there’s good news. We have significantly improved our mobile application so that your traveling technologists and clinicians could get the most out of it. Moreover, this new version of the app enables practice administrators to access all procedure records, even on the go.
                      Here’s the complete list of updates:
                      * iOS 13/iPadOS support added
                      * Application icons and images redesigned
                      * New report template engine implemented – more productive, fast and user-friendly
                      * Administrator mode implemented – now you can view visits and exams for all users
                      * Study management system updated:
                      * patient editing available to all users
                      * patient insurance editing available to all users
                      * study lookup improved
                      * patient state lookup improved
                      * exam editing available to all users
                      * exam diagnosis codes viewing/editing implemented
                      * exam follow-up date viewing/editing implemented
                      * scheduled exam viewing/editing implemented
                      * app stab...

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                        December 4, 2019
                        News > EMSOW Weekly Newsletter – December 4, 2019

                        EMSOW Weekly Newsletter – December 4, 2019

                        December 4, 2019

                        INDUSTRY NEWS

                        If you are a mobile imaging provider, then you must secure your patient information and eliminate any leakage risk. Jennings Aske, an information security expert from NewYork-Presbyterian, describes cyber-security challenges.

                        Thinking about a secure way to store, transfer and manage your images and documents? Check out EMSOW website!

                        EMSOW RELEASE

                        [#19257] Updated ICD-10 code database
                        We have updated the ICD-10 code database according to the changes released by the Centers for Disease Control and Prevention (CDC) in October 2019. The latest ICD-10 codes are now available in EMSOW.

                        [#19346] Critical findings checkbox in the report interface
                        We have replaced the critical findings window in the report interface. Now reading physicians do not need to select if the report findin...

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                          November 27, 2019
                          News > EMSOW Weekly Newsletter – November 27, 2019

                          EMSOW Weekly Newsletter – November 27, 2019

                          November 27, 2019

                          Happy Thanksgiving!

                          EMSOW Team wishes you and your loved ones a day full of splendor and gratitude! We are looking forward to helping you in the future. Happy Thanksgiving!

                          Meanwhile, before the Thanksgiving dinner is ready, our developers have added a couple of useful updates.

                          EMSOW RELEASE

                          [#19315] Post payments even if some CPT codes are closed
                          A few of our customers had reported being unable to post co-pay payments to multi-CPT study records. Our tech team investigated the issue and released an update to resolve it. Now you can post payments to study records consisting of several CPTs even if the billing history for some of the CPTs has been closed due to zero balance (e.g. if you have posted an insurance payment with a co-pay value that only applies to one of the CPTs).

                          [#19323] Rejection management in the Clearing module
                          With the latest Clearing module update, you can manage rejected claims more efficiently. Find claim responses for a certain date ran...

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                            November 22, 2019
                            News > Busting myths about cloud PACS and EHR

                            Busting myths about cloud PACS and EHR

                            November 22, 2019

                            Cloud PACS & EHR

                            The integration of new technology solutions continues to reshape businesses, and healthcare is no exception. On our blog, we have already presented some features, which optimize a lot of processes for medical diagnostic businesses, such as cloud PACS. However, from time to time, they become subject to criticism.

                            The general objection is: “Productivity increase leads to quality loss.” This is usually explained by several points.

                            Firstly, modern software reduces discussion, which is vitally important for medical practice. For instance, in medical imaging, radiologists and referring physicians do not communicate directly anymore. Instead, they use a built-in list of medical findings, which lacks an individual approach and sometimes even misleads the doctors.

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                              November 21, 2019
                              News > EMSOW Weekly Newsletter – November 21, 2019

                              EMSOW Weekly Newsletter – November 21, 2019

                              November 21, 2019

                              EMSOW RELEASE

                              [#19186] Critical findings reminder

                              We have added to EMSOW a reminder of critical findings. From now on, when a reading doctor finalizes a report, they are prompted to select if the report findings are critical:

                              If “Positive” is selected, some of your staff can receive a notification of critical findings:

                              EMSOW can send these reminders to certain employees or to all employees from a specific department. To use this feature and configure who will receive such notifications, please contact our support team.

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                                November 7, 2019
                                News > EMSOW Weekly Newsletter – November 7, 2019

                                EMSOW Weekly Newsletter – November 7, 2019

                                November 7, 2019

                                INDUSTRY NEWS

                                George Curtis, HIPAA security officer at Houston Healthcare, talks about the EHR/EMR revolution and the pitfalls of EHR integration.

                                By the way, we have added some new EHR functionality to the latest version of EMSOW.

                                EMSOW RELEASE

                                [#19216] Displaying studies older than one year in patient history tooltips

                                From now on, patient history tooltips in the Processing and Billing modules can display full patient history, including studies that are older than one year:


                                19216

                                To enable this feature or learn more about EHR functionality in EMSOW, please contact our support at support@emsow.com.

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                                  October 24, 2019
                                  News > EMSOW Weekly Newsletter – October 24, 2019

                                  EMSOW Weekly Newsletter – October 24, 2019

                                  October 24, 2019

                                  EXPERT TIPS FROM RADIOLOGY BUSINESS

                                  “Listen and remain present.” These tips seem to be obvious. Still, radiologists should pay more attention to them, considers Radiology Business. With EMSOW, you can provide quality service and keep your patients happy! Here is a couple of our latest upgrades.

                                  EMSOW RELEASE

                                  [#19108] Ordering facilities filter in the “Dispatch turnaround time analysis” module

                                  One of our customers asked us for functionality to analyze dispatch turnaround time for particular ordering facilities. And here we are with a new search filter in the “Dispatch turnaround time analysis” module. Select the needed ordering facilities in the corresponding filter, and all the studies ordered by those facilities will be displayed in a single click! For each of the studies, the module will calculate the time your doctors took to provide their reports.


                                  October 16, 2019
                                  News > EMSOW Weekly Newsletter – October 16, 2019

                                  EMSOW Weekly Newsletter – October 16, 2019

                                  October 16, 2019

                                  INDUSTRY NEWS

                                  The American College of Radiology (ACR) is going to promote diversity by offering internships for women. The program is aimed to help first-year medical students connect with practicing radiologists. Here at EMSOW, we cherish diversity, besides, we are promoting quality and efficiency in medical imaging!

                                  EMSOW RELEASE

                                  [#19162] New search filter in the Billing module: Unassigned payer
                                  We have added a new search parameter to the Query filter of the Billing module, Unassigned payer. This new query allows you to search services, for which payer assignment is required (as per referring facility settings), but has not been completed via the Payer Assignment module. To use this search parameter, start typing “Unassigned payer” or select it in the dropdown menu of the Query field.

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                                    October 9, 2019
                                    News > EMSOW Weekly Newsletter – October 9, 2019

                                    EMSOW Weekly Newsletter – October 9, 2019

                                    October 9, 2019

                                    INDUSTRY NEWS

                                    Healthcaretech Outlook reports increasing risk of HIPAA-protected patient information leakages. That is one more reason for imaging providers to consider switching to cloud PACS storage with encrypted connection.

                                    EMSOW RELEASE

                                    [#19057] Transfer CARC and RARC codes to secondary claims

                                    From now on, CARC and RARC codes from ERA files will appear in secondary claims generated by the system. This helps you avoid denials and improve your bottom line.


                                    19057

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                                      October 3, 2019
                                      News > EMSOW Weekly Newsletter – October 3, 2019

                                      EMSOW Weekly Newsletter – October 3, 2019

                                      October 3, 2019

                                      MEDICAL IMAGING NEWS

                                      Radiology Business reports an increasing ePHI leakage threat. Sometimes access to patient information reminds not even of hacking, but of walking into an open door. This serious HIPAA violation can be easily escaped by using secure cloud storage EMSOW provides.

                                      EMSOW RELEASE

                                      [#19041] Ability to upload EEG files

                                      We have extended the functionality of document management in EMSOW. Now our users can attach EEG files with the “.eas” extension to study records. All in all, the “Documents” section currently supports 16 file formats! To attach a file to a study, click the “Documents” button in the Processing module or in the Technologist Portal.


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                                        September 19, 2019
                                        News > DICOM and HL7: Solving Interoperability Issues

                                        DICOM and HL7: Solving Interoperability Issues

                                        September 19, 2019

                                        DICOM & HL7

                                        DICOM offers a lot of capabilities for storing, transmitting and processing medical images and patient data. However, you must be aware that there are several other protocols, which causes interoperability problems. This time we’ll talk about interoperability and compare two common medical data standards – HL7 and DICOM, which are the most common protocols.

                                        Interoperability issues may be illustrated in different ways. For example, a patient has to change hospitals (say, he is moving to another town). He expects that his EHR and all medical information would be transmitted successfully. But these two hospitals use different standards, and their information systems are unable to understand each other. So, the patient needs to retrieve his medical records on paper and perhaps even do some tests again. Imagine that the patient is seriously ill and needs ...

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                                          September 18, 2019
                                          News > EMSOW Weekly Newsletter – September 18, 2019

                                          EMSOW Weekly Newsletter – September 18, 2019

                                          September 18, 2019

                                          MEDICAL IMAGING NEWS

                                          The New England Journal of Medicine reports that vaping can cause lung diseases, i.e., marketing claims about the safety of electronic cigarettes may mislead the customers.

                                          EMSOW RELEASE

                                          [#19044] Patient address in templates

                                          We have enhanced our templated reporting engine. Now EMSOW can automatically fill a patient's street address, city, state, and ZIP Code in report templates.

                                          By the way, did you know that you could use the templates to create not just ultrasound worksheets and image interpretation reports, but also consent forms, requisition forms and other types of documentation? Ask us how!

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                                            September 12, 2019
                                            News > EMSOW Weekly Newsletter – September 12, 2019

                                            EMSOW Weekly Newsletter – September 12, 2019

                                            September 12, 2019

                                            MEDICAL BILLING NEWS

                                            AAPC discusses the new ICD-10 coding updates for 2020. If you're dealing with venous tests, this article might be of interest to you. Here at EMSOW, we are following the latest updates to satisfy the needs of your business.

                                            This time we have made a brief presentation about EMSOW billing. Your billers will love it, that's for sure!

                                            EMSOW BILLING FUNCTIONALITY

                                            We have made a brief presentation about EMSOW billing. Your billers will love it, that's for sure!
                                            EMSOW automates your revenue management cycle - from generating electronic claims and posting ERAs to tracking your invoices and detailed financial reporting.

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                                              September 4, 2019
                                              News > EMSOW Weekly Newsletter – September 4, 2019

                                              EMSOW Weekly Newsletter – September 4, 2019

                                              September 4, 2019

                                              INDUSTRY NEWS

                                              Healthcare Tech Outlook analyzes cloud mobility and its development. Our solution is cloud-based and absolutely mobile, which is ideal for businesses who work with traveling sonographers and mobile x-ray. This time we have added a new option, which can become useful for neurologists, and not only them.

                                              EMSOW RELEASE

                                              [#18999] Upload last saved drafts for certain templates

                                              Now you can retrieve the recent clinical findings within seconds. Our latest update allows you to populate a report with data from the previous visit. This functionality is essential for some types of visits, e.g. neurology consultations. To enable this functionality, go to Setup > Reading > Report templates, select the needed template, click “Edit,” then check the box “Load last saved draft.”
                                              This feature is also available in our mobile app.


                                              August 28, 2019
                                              News > EMSOW Weekly Newsletter – August 28, 2019

                                              EMSOW Weekly Newsletter – August 28, 2019

                                              August 28, 2019

                                              INDUSTRY NEWS

                                              Today, one of the hot topics is radiologists’ burnout. Radiology Business discusses the way EHRs contribute to it. Meanwhile, we are trying to decrease the professional burnout of the physicians by adding new automated features to healthcare software.

                                              EMSOW RELEASE

                                              [#18854] Ability to duplicate entity records

                                              We have added functionality to duplicate entity records in setup modules. Select the needed entity (e.g., insurance), then click “Duplicate selected”. Make the required changes in the entity record, then click “Save”. Populating settings in EMSOW is much easier now!

                                              Duplicate entity

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                                                August 28, 2019
                                                News > EMSOW Weekly Newsletter – August 21, 2019

                                                EMSOW Weekly Newsletter – August 21, 2019

                                                August 28, 2019

                                                EMSOW is one of the few platforms for automating imaging businesses, which takes pride in both its desktop and mobile versions. One of our latest upgrades is created to streamline the work of referring physicians.

                                                With EmsowMobile Pro, you can access your patients’ diagnostic images and reports anytime and anywhere.

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                                                  August 22, 2019
                                                  News > Modality Performed Procedure Step: Reliable feedback from your diagnostic equipment

                                                  Modality Performed Procedure Step: Reliable feedback from your diagnostic equipment

                                                  August 22, 2019

                                                  Modality performed procedure step

                                                  Along with Modality Worklist, which enables your information system to send study inquiries to diagnostic equipment, you can use one more DICOM tool, Modality Performed Procedure Step (also known as MPPS). Conversely to Modality Worklist, it enables your machines to send feedback to your RIS, HIS, PACS or another system (for example, you may use an integrated IT solution which combines all these tools). Like many other DICOM tools, it is an optional feature, so you might need to pay extra for it. Today, we will talk about the features of Modality Performed Procedure Step, the basic principles of its function and the benefits it offers.

                                                  What is it for? When you order imaging studies, you might be concerned about the timeli...

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                                                    August 15, 2019
                                                    News > EMSOW Weekly Newsletter – August 15, 2019

                                                    EMSOW Weekly Newsletter – August 15, 2019

                                                    August 15, 2019

                                                    The survey findings published in Radiology Business say that the vast majority of radiologists see significant value in teleradiology, although there are some disturbing factors, which prevent them from using teleradiology solutions.
                                                    EMSOW is a cloud-based end-to-end teleradiology platform to improve your practice and eliminate technical issues. Today, we are proud to present our dispatching service in action (really, less than two minutes).

                                                    Automate your technologist management with EMSOW. In the Dispatch module, you can assign exams to imaging technologists in two clicks and track the exams status 24/7.

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                                                      August 7, 2019
                                                      News > EMSOW Weekly Newsletter – August 7, 2019

                                                      EMSOW Weekly Newsletter – August 7, 2019

                                                      August 7, 2019

                                                      Industry news

                                                      On August 1, FDA published a list of recommendations to ensure the safety of patients and staff in MRI environments and improve safety testing and MRI information in medical device labeling.

                                                      EMSOW Release

                                                      [#18922] Dispatch Turnaround Time Analysis module

                                                      Now you can easily view, compare, and analyze the turnaround time of your facilities. We have created a new module, where you can filter the list of exams by referring facility and see turnaround time for each exam as well as average time for the selected date range. To access it, go to the Analysis module and select Dispatch Turnaround Time Analysis in the dropdown menu.

                                                      ...

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                                                        July 31, 2019
                                                        News > EMSOW Weekly Newsletter – July 31, 2019

                                                        EMSOW Weekly Newsletter – July 31, 2019

                                                        July 31, 2019

                                                        Industry News

                                                        Radiologists tend to show the highest interest in telemedicine compared to other physicians, reports Doximity.
                                                        This trend can lead to a growing demand for teleradiology platforms. Since 2009 EMSOW has been offering a cutting-edge radiology platform, tailored especially for radiology business at a very reasonable price.

                                                        [#16984] Create documents based on templates

                                                        Besides file uploading and paperwork scanning, you can now use templates to create documents in EMSOW! Click the “Documents” button and then click “Add using templates” to create a new document:

                                                        Add using template

                                                        This functionality is available in the Processing and Dispatch modules, as well as the...

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