March 6, 2020

EMSOW Weekly Newsletter – March 6, 2020

An article from EMSOW: PACS for Beginners

Thinking about getting a PACS solution? If you are about to launch your own mobile diagnostic business, check out our introductory article about PACS technology.
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[#19756] “Group by” search option in the Technologist portal

We have improved the search options in the Technologist portal by adding the Group by option, similar to that in our PACS storage module. Now, you can group your images by Study UID, attached studies, and DICOM studies (default). Previously all the images were automatically arranged by Study UID.


[#19579] Transaction conditions for billing

We have improved our auto-posting feature. Now you can automatically write off a pending amount when you receive a denial with certain codes. Go to Setup > Billing > Transaction conditions. Click Add new and enter a range of CPT codes, insurances, as well as CARC/RARC codes.


[#19726] “Cancel” button in the Dispatch module

Now you can cancel exams right in the Dispatch module. Select the needed studies, click the Cancel button, enter a cancellation reason in the window that opens (you can also skip it), then click OK. The exams will receive the canceled status and disappear from the Dispatch module. Please note that if an exam is confirmed by a technologist, it cannot be canceled. To cancel unconfirmed studies, you will need to “undispatch” them and notify the technologist.



February 27, 2020

EMSOW Weekly Newsletter – February 27, 2020

“Extended functionality” – that’s how this week’s updates can be put into two words. We have improved referring facility records management, and updated the reading rules module to add support for conditions based on the date of service. Moreover, we have improved the transportation coding functionality. If you are a portable X-ray company and not our customer yet, book a demo and take a look at EMSOW in action (check out the “Schedule a demo” button on our website).

[#19639] New columns in the Referring Facilities module

We have added new columns to the Referring Facility module so that you could manage your referring facility records more efficiently. Now you can display the following parameters for them: Short name; Full name; Account; Ordering facility; Billing settings; Contract; Contacts; Study groups.

You can add the corresponding columns to the Results pane or remove them from it by clicking the “arrow” button to the left of each column.


[#19420] Date of service conditions in reading rules

We have extended the functionality of reading rules. Now you can add the DoS from and DoS to conditions. For example, this update is helpful if you need to autofill your services from/to a specific date or within a date range. To add these (or any other) conditions, go to the Reading Rules module and add a new rule or start editing an existing one. In the window that opens, click the “plus” button, and add the needed conditions from the dropdown menu.


[#19649] Reworked feature: “Related transportation codes”

Now you can assign X-ray transportation codes in the Processing, Billing, and Payer Assignment modules by clicking the Assign R0070/R0075.


In the window that opens, enter search options in the Options section, click Search, select studies that were done within the same trip, and click the Add transportation codes button. This will add HCPCS code R0070 to studies done within single-patient trips, and R0075 (with appropriate modifiers) to studies done within multi-patient trips.


February 25, 2020

Ultrasound revolution: welcome onboard

Ultrasound unit

Today, rapidly developing healthcare technologies inspire more players to enter the market of diagnostic services. A lot of new solutions are now quite affordable – from wireless connections and secure PACS to compact portable machines. Some companies even create transducers which can be connected to a smartphone!

However, this encourages competition among medical businesses. The competition leads to an increase in quality-to-price ratio and makes physicians with vast experience reframe their views on management and reconsider their diagnostic methods. Innovations are no substitute for the medical expertise, and still, a lot of healthcare enterprises with decades of practice and spotless reputation become driven from the market by younger and smaller entrepreneurs, who have adopted new technologies.

As an example, we can mention modern ultrasound systems, which are currently gaining popularity. The overwhelming majority of such machines are digital and DICOM-friendly. But what are the benefits of ultrasound compared to, say, X-ray? First, US units produce no radiation. On the one hand, it allows physicians to cut their expenditures on radiation protection and dosimetry (not to mention ergonomic issues). On the other hand, the number of studies can be increased. This, in turn, leads to better understanding of the course of the disease and more successfully treated cases.

From the technical point of view, modern ultrasound systems have an extensive capability of structured and templated reporting. Some specific-purpose software allows doctors and technologists to combine these two features, providing them with a powerful diagnostic instrument.

Besides, the leading equipment providers market portable ultrasound units – some of them are laptop-sized, others can be easily held in one hand or even connected to a mobile device. Such machines are usually quite reliable and even more advantageous, especially for small businesses. They are less expensive than stationary equipment and allow the technologist to perform all the necessary procedures right at the patient’s bedside – rapidly and with no compromise in quality. A visiting technologist can cover multiple locations, which is way more convenient for elderly or urgent patients.

But mobility and comfort are not the only ways to increase patients’ satisfaction. Such devices increase transparency of healthcare. Quite often, the patients experience stress or anxiety when they do not understand the real situation. The new approach to diagnostics, based on the use of mobile devices, can eliminate these unfounded fears. For example, a doctor can immediately compare images of a cardiac patient’s heart to a normal organ or more severe pathologies, and explain the difference. This method does not always have a calming effect, and the physician should analyze each particular case before using it. However, together with professional comments, such visualization makes the patient follow the doctor’s orders more carefully.

Practices based on the use of mobile ultrasound systems sometimes attract controversy and evidence-based criticism, arising from misdiagnosing cases. Some claim that the problem lies in the training programs for ultrasound specialists. Others suggest that the major issues are caused by the misuse of the equipment. Without being experts in education, we cannot judge on the first problem, but as for the technical issues, it’s easy to overcome them.

Nowadays, software developers offer a lot of different applications for diagnostic imaging: from single-purpose billing services to A-Z solutions which can streamline all your business processes (including scheduling, reporting, equipment management and much more). Such applications can considerably simplify your operation of medical equipment. Besides, the developers of the most advanced software have understood the benefits of cooperation with equipment providers and medical specialists. Some of them can even send you manuals for your ultrasound machine and help you configure it – completely free of charge.

February 19, 2020

EMSOW Weekly Newsletter – February 19, 2020

Hi, we hope you had a wonderful Presidents’ Day. Meanwhile, we put out a new feature to improve your scheduling management.

[#19588] Counters for performed, scheduled and canceled services

Previously, you had to scroll the mouse down the order window to see the number of scheduled, performed and canceled services. Now you can view these details in the Order Information section of the Processing module. The number of services is displayed near the icons, which refer to the service status.


February 12, 2020

EMSOW Weekly Newsletter – February 12, 2020

This week we have been working on automating EMSOW’s insurance management. And here’s a new improvement, check it out!

[#19595] Insurance overrides based on service address

In addition to our previous update (#19561), now you can override multiple insurances at once, on the basis of the service location zip code. It can be either a facility’s or patient’s zip, depending on the PoS code.

Also, we have changed the directory of this setting. To access it, go to the Setup menu, click Rules, and select Insurance Overrides.