Articles

February 13, 2019

EMSOW Release Newsletter – February 13, 2019

Dear customers!

We are glad to inform you that a new version of EMSOW has been released this week.

[#18297] New data entry statistics feature

If you have a dedicated data entry team and wish to track their work progress, there’s good news. We have added a new menu command to the Processing module: “Mark as” → “Processed study.” By clicking this command, a user indicates that he or she has processed selected services. Managers can see which services have been processed by a specific user by using the “Processing” filter group in the Billing module.

[#18266] Patient lookup dropdown fix

We have applied a small layout fix to the patient lookup dropdown menu in the “Edit service” window to make sure the patient’s date of birth fits in the menu.

[#18307] Export Data From Clearing

We have fixed a bug that prevented users from exporting data from the Clearing module.

EMSOW appreciates your feedback. Found a bug? Contact EMSOW Support and help us improve! You are welcome to follow us on FacebookTwitter, and LinkedIn!


February 6, 2019

EMSOW Release Newsletter – February 6, 2019

Dear customers!

We are glad to inform you that a new version of EMSOW has been released this week.

[#18253] Taxonomy Codes Reference

Previously, taxonomy codes for reading facilities and other entities were entered as free text, which might cause human errors. In this update, we added a reference table for taxonomy codes and replaced the free-text fields with drop-downs.

[#18287] Ability to send images from a specific AET

We have added a new option for external reading facilities. Now you can specify which AE the system should use when communicating with an external DICOM server. Go to the “Send options” tab of the reading facility properties and set the “Send from AET” option. The list of available AE titles is configured under Setup → PACS → PACS Clients. If you leave the “Send from AET” selection blank, the default PACS server will be used.

[#18148] Facility Billing Improvements and Fixes

We have improved several EMSOW features for facility billing.

We have added the “Auto fill” button to the Payer Assignment module, which allows you to auto-fill billing information for selected exams, based on billing rules. On the left sidebar of the module, you now have a checkbox that allows you to show only those exams that do not have billing information filled. Another new checkbox allows you to show only those exams that have not yet been invoiced.

Besides, we have added a clickable service ID link to every exam, which opens the Processing module. This link is available both in the Payer Assignment module and the “Edit invoice” window.

Also, the system will not anymore print “$0.00” in the “Savings” column of an invoice if the savings amount to zero – the space will be left blank.

[#18258] Increased Speed of Statistics Module

Before this update EMSOW might take some time to count and display studies in the Statistics module. We have optimized the module so that it displays data quicker.

[#18223] Jump to the Wholesale tab in Processing from other modules

Previously, the “Wholesale” tab of the Processing module did not open when you jumped to Processing from another module, such as Billing or PACS Storage, by clicking a service ID or A/N link (the system would always open the “Retail” tab, regardless of which tab the service was under). We have fixed this annoying bug.

EMSOW appreciates your feedback. Found a bug? Contact EMSOW Support and help us improve! You are welcome to follow us on FacebookTwitter, and LinkedIn!


February 1, 2019

EMSOW Release Newsletter – February 1, 2019

Dear customers!

We are glad to inform you that a new version of EMSOW has been released this week.

[#17784] Monthly Reconciliation Report Improvements

We have improved our Monthly Reconciliation Report by adding the following new columns:

  • The count of studies flagged as “no read”
  • The percentage of studies for which payments have been collected
  • “Open studies” (the difference between the count of billed studies and the count of written off and collected studies)

With the extended EMSOW report, you have better control of your financial inflows.

[#18235] Replicating Checks with the Same Number

Payment checks that have the same control number can now be replicated between EMSOW domains. This new feature eliminates replication errors associated with checks for our customers who use multidomain configurations.

[#18245] Aliases for Study Groups

It is now possible to add aliases to study groups. Go to the Tests section of the Setup menu and select Study Groups. Here you can edit the needed study groups and add aliases to them. This feature may come useful for customers who use 3rd party integrations with EMSOW and receive data from external systems, such as EHRs.

[#18144] Extended Default Settings in the Standard Domain Configuration

From now on, the standard domain configuration includes the “performed,” “scheduled” and “canceled” service statuses. Thus, we have streamlined the process of creating new domains for our clients who deal with multiple domains.

EMSOW appreciates your feedback. Found a bug? Contact EMSOW Support and help us improve! You are welcome to follow us on FacebookTwitter, and LinkedIn!


January 30, 2019

Modality worklist — an automated solution for dispatching imaging studies

Medical specialists who deal with diagnostic imaging, regularly have to communicate examination queries and patients’ demographics to various diagnostic facilities and equipment. At first glance, it is quite simple, because data transmission is a regular part of our everyday life. But if you are a doctor or a medical business supervisor, you are aware of several industry-specific issues.

Quite often medical businesses work with multiple facilities and various equipment. Imagine that you need to consistently inform each technologist which study needs to be done for each of your patients or regularly receive orders from multiple hospitals. Just to perform this single task promptly, you’ll need to hire a dispatcher.

Without an adequate automated task manager, each patient’s data has to be double-entered manually. Several issues are arising out of double manual data-entry. First of all, this process is usually time-consuming, but that is not all. Probably, one of the most pressing problems is high error rate, which means that some of your patients’ information would likely be confused, incomplete or even missing. In such cases, you would have to cover not only the query costs but also correcting expenditures (not to mention that double-entry increases the error incidence twice).

So, the way out of this tricky situation is getting a dispatching service which would automatically send information on required studies to multiple diagnostic providers and equipment.

Some medical businesses hire consultants and managers, or even software developers to create a specific application for transmitting study queries. Of course, such solution is acceptable, but it cuts both ways. The main advantage is that you’ll get a tool designed to satisfy your needs. However, in this case, you likely have to bear huge expenses, mainly because such software would be built from scratch and so you are expected to cover all the development costs. However, that does not mean that the result would meet all your requirements. Besides, you stay vendor- and support-dependent all the time. Another issue is integration into your IT infrastructure.

The Modality Worklist (or MWL) is a feature of the DICOM protocol that allows you to transfer procedure lists to be performed from a PACS server to your diagnostic equipment. This service is often available in advanced specific-purpose software for healthcare businesses. It works with DICOM-friendly equipment, which means compliance with the vast majority of modern machines. Still, before considering this tool, it makes sense to check if your equipment is DICOM-friendly.

How does it work? Each medical equipment unit sends a query to the application (depending on your network configuration, it can be done either directly or via a DICOM gateway). After that, the server replies with a worklist which usually includes patients’ demographics (name, age, gender, etc.) and types of required examinations. This workflow is rather simple and efficient in solving multiple dispatching problems and thus reduces your expenses. Probably you will not get rid of all the processing mistakes arising out of manual data-entry, but you will at least cut them by half because MWL eliminates double-entry.

Needless to say that MWL meets the DICOM standards https://www.dicomstandard.org/current/, which also eliminates concerns related to using various imaging systems (RIS, PACS, etc.).

Modality worklist is a ready-made solution for both clinics and imaging providers. It simplifies the study dispatching process and makes things go much more smoothly. –

Links:

DICOM standards: https://www.dicomstandard.org/current/

An article on MWL: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3452969/pdf/10278_2009_Article_BF03168381.pdf


January 27, 2019

EMSOW Release Newsletter – January 27, 2019

Dear customers!

We are glad to inform you that a new version of EMSOW has been released this week.

[#18160] Improved performance of the Clearing Module

Previously, queries in the Clearing module did not run fast enough to process large amounts of data. This was especially critical for large medical businesses that deal with huge financial flows daily. In this update, we have increased the speed of the queries and improved the stability of the module.

[#18183] Option to reduce CLM01 length for certain payers

The default length of the CLM01 segment (Patient Control Number) in electronic claims has been recently reduced to 20 symbols [#18023]. We have found that certain payers require this segment’s value to be even shorter and made it possible to change the length of the segment for them. Go to Setup → Insurances → double-click the needed payer → open the Billing tab, and change the “CLM01 length” option as required.

EMSOW appreciates your feedback. Found a bug? Contact EMSOW Support and help us improve! You are welcome to follow us on FacebookTwitter, and LinkedIn!