Dear customers!
We are glad to inform you that a new version of EMSOW has been released this week.
[#18031] Improved Messaging in the Report Tracking Module
Previously, when a user sent an inquiry regarding a report delay from the Reports Tracking module, the system needed the reading doctor’s email, otherwise, it returned an error. From now on, if the reading doctor’s email is missing, EMSOW will use the email of the reading facility, thus increasing the chance of receiving feedback from the responsible party.
[#18079] Notifications in mobile app
From now on, when the status of an exam is changed, mobile app users will receive a push notification. We believe mobile technologists will take advantage of this feature to efficiently manage their schedule on the go.
EMSOW appreciates your feedback. Found a bug? Contact EMSOW Support and help us improve! You are welcome to follow us on Facebook, Twitter, and LinkedIn!
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Dear customers!
This week EMSOW has received a stability update to improve overall service performance.
Among other things, we have improved our phone-based clock-in system and its voice messaging functionality [#18092].
EMSOW can serve as a convenient clock-in system for your employees: all they need to do to check-in is dial a dedicated phone number and record a short message. You can listen to the recorded messages and track your employees’ hours using the Employees Time Tracking module.
EMSOW appreciates your feedback. Found a bug? Contact EMSOW Support and help us improve!
STAY UP TO DATE WITH OUR WEEKLY NEWSLETTERS
Dear customers!
We are glad to inform you that a new version of EMSOW has been released this week.
[#18053] Post payments as received via a collection agency
We have extended the range of options for payment posting. Now, when you are posting a payment, you can mark it as received via a collection agency. In order to do so, select the “Via collection agency” checkbox in the “Post payment“ window after selecting “Patient“ in the “From“ drop-down list. You can also mark a payment as received from the patient by selecting the “Via pt. payment” checkbox.
[#18034] Confirm a dispatched exam from the mobile app
Previously, to confirm an exam, technologists had to use a confirmation link received by email. From now on, they can confirm the exams sent from the Dispatch module by using our mobile app. Tap and hold on the exam in the Resident Visit List (RVL), and then tap the “Confirm” button at the bottom of the screen.
[#18062] Fixed a bug with denied in-patient claims
We have fixed a bug associated with in-patient claim denials. The REF*D9 segment is now reported in the 2300 loop after the DTP*435 segment in electronic claims.
EMSOW appreciates your feedback. Found a bug? Contact EMSOW Support and help us improve!
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