This is a help-center content
Training videos
Short YouTube videos to guide you through our easy-to-use system. Click and get started
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Checking ready studies
In this tutorial, we’ll guide you step-by-step on how to check how many studies were read and have a report by the reading doctor
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How to generate an EoM report
In this video, we’ll walk you through the process of checking ready studies for a specific month using the Physician Portal in EMSOW.
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Physician Portal. Introduction
In this quick introduction video, we’ll show you how our user-friendly portal empowers physicians with real-time access to imaging studies, reports, and patient data—anytime, anywhere.
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Physician Portal. Addendum
In this video, we’ll walk you through how to create and manage an addendum within EMSOW’s Physician Portal.
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Physician Portal. Preferences
In this video, we’ll show you how to customize your Preferences in EMSOW’s Physician Portal for a more personalized and efficient user experience. Whether you’re a radiologist or referring physician, EMSOW’s customizable settings help you work smarter and faster—on your terms.
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How to manually send reports to email/fax
In this quick EMSOW tutorial, we’ll show you how to manually send diagnostic reports to physicians or facilities using email or fax—right from your EMSOW platform. Perfect for when you need to resend reports or handle specific delivery preferences. EMSOW makes communication easy and HIPAA-compliant.
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How to switch a service to the ‘Processed’ status
This quick tutorial will show you exactly how to switch a service to the ’Performed’ status in just a few clicks. Whether you’re streamlining your workflow or ensuring clean records for billing, changing a service status helps keep your operations running smoothly and compliantly.
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How to Add a New Type of Test
Need to set up a new test type in EMSOW? This quick and easy tutorial will walk you through the process—so you can keep your diagnostic workflows organized and accurate.
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EOB/ERA Posting
Managing insurance payments just got easier. In this video, we’ll walk you through the process of EOB and ERA posting in EMSOW—so you can stay on top of your reimbursements and streamline your revenue cycle.
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Speech Recognition
Looking to save time and reduce typing when creating reports? EMSOW’s Speech Recognition feature lets you dictate reports directly into the system—helping radiologists and physicians streamline their workflow with speed and accuracy.
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Audio Reports
Looking for a faster, more flexible way to handle report creation? EMSOW lets you upload and manage audio reports—so radiologists and physicians can dictate findings quickly and have them transcribed or reviewed later.
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PACS Bridge uploading images
In this quick tutorial, we’ll show you how to upload images to EMSOW using PACS Bridge. With EMSOW PACS Bridge, managing and sharing imaging studies has never been easier. Watch the video, and don’t forget to like, subscribe, and leave a comment if you have any questions!
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Uploading a document to an exam in the Technologist portal
In this quick tutorial, we’ll show you how to easily upload documents to a study in EMSOW. Whether you’re managing medical records or adding supplementary information to a patient’s file, this step-by-step guide will walk you through the process
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PACS Bridge Installation
In this tutorial, we’ll guide you step-by-step on how to download and install the EMSOW PACS Bridge.
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Manually process studies in the Technologist portal
Learn how to manually process radiology studies in the EMSOW Technologist Portal. This step-by-step guide simplifies the workflow for creating, verifying, and finalizing studies based on DICOM patient demographics. Improve efficiency with EMSOW’s user-friendly interface designed for mobile diagnostics, radiology image sharing, and HIPAA-compliant cloud storage.
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List of available templates
In this video, we’ll guide you through using the Technologist Portal on EMSOW to select and customize templates for your studies. Perfect for radiology technologists looking to streamline their workflow, this tutorial will show you how to navigate the portal and tailor templates to suit specific study needs.
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How to set up reading rules
Learn how to set up reading rules in EMSOW for assigning studies to the right radiologist. Perfect for optimizing workflows in a HIPAA-compliant cloud-based radiology platform.
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Adding a patient and exam in the Technologist portal
Welcome to EMSOW Academy! In this quick tutorial, we walk you through the simple process of adding a patient and exam in the Technologist Portal.
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Reporting Delivery tracking
Stay on top of your report deliveries with EMSOW’s Reporting Delivery Tracking feature. In this video, we’ll guide you step-by-step through how to monitor, manage, and take action on the status of your delivered reports—all within a few clicks.
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Reports Tracking
In this EMSOW tutorial, we’ll show you how to use the Record Tracking feature in the Medical Record module to manage your diagnostic reports with ease and precision.
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Sharing images with another contact
In today’s video, we’ll show you how to quickly share imaging studies with other contacts using EMSOW. With just a few clicks, you can securely share studies, add important notes, and create downloadable packages to streamline collaboration with other healthcare providers.
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Office Sсhedule: how to schedulecreate orders for Referring facilities
Discover how to easily schedule and create orders for referring facilities using EMSOW’s Office Schedule feature. This tutorial walks you through selecting facilities, configuring study groups, setting work and break times, and creating recurring events. Perfect for streamlining radiology workflows with mobile diagnostics, radiology image sharing, and HIPAA-compliant cloud storage.
Simplify your scheduling process with EMSOW today!
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How to work with Task Manager
Learn how to efficiently manage tasks in EMSOW’s Task Manager to streamline billing workflows and improve radiology task management. In this tutorial, we’ll guide you through the process of creating, assigning, and managing tasks to enhance productivity in medical billing and imaging operations.
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How to submit claims
In this quick tutorial, learn how to submit claims in EMSOW using the Clearing module. Submitting claims efficiently is key to keeping your revenue cycle on track—let us show you how to do it in just a few clicks!
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How to manually submit studies for reading
In this quick tutorial, we’ll show you how to find and review ready studies for a specific month using the Physician Portal in EMSOW. With just a few steps, you can efficiently access finalized studies and stay organized.
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How to download images from EMSOW
Need to download medical images from EMSOW? This quick tutorial walks you through the process of exporting DICOM images from the EMSOW Technologist Portal in just a few clicks! Whether you’re working with HIPAA-compliant cloud storage, PACS systems, or teleradiology software, this guide will help you securely retrieve medical imaging files.
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How to create a new order
In this quick tutorial, you’ll learn how to create a new order in EMSOW in just a few simple steps. Whether you’re new to EMSOW or need a refresher, this guide will walk you through the process from start to finish.
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How to create a new user account
In this video, we’ll guide you through the process of adding new users in EMSOW’s Admin module. Whether you’re setting up access for new team members or updating user credentials, this tutorial will make the process simple and straightforward.
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How to create a new department
Looking to streamline your radiology workflow with EMSOW? In this tutorial, we’ll show you how to create a new department in just a few simple steps. EMSOW’s cloud-based PACS system makes it easy to manage radiology teams, mobile diagnostics, and teleradiology services efficiently.
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How to add an appointment
Learn how to add an appointment in EMSOW’s HIPAA-compliant cloud-based platform. Easily schedule patients, select studies, and manage data securely. Perfect for radiology and mobile diagnostics!
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How to add a new task
Learn how to quickly and efficiently add a new task in EMSOW to streamline your radiology workflow. This step-by-step guide walks you through the process, including setting up task names, enabling action-required options, and managing DICOM file downloads. With EMSOW’s HIPAA-compliant cloud-based platform, you can enhance task management, mobile diagnostics, and revenue cycle efficiency in just a few clicks!
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How to add a new service
Learn how to add a new service in EMSOW step by step! This quick tutorial will guide you through the essential fields and actions needed to successfully create and save a new service. Perfect for beginners or anyone looking to streamline their EMSOW workflow.
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How to add a new referring doctor
Learn how to efficiently add a new referring doctor in EMSOW with this step-by-step guide. From filling in essential details to using the NPPES lookup feature, assigning facilities, study groups, and insurances, this video covers everything you need to streamline your workflow in radiology and healthcare management.
Start optimizing your radiology platform and healthcare revenue cycle with EMSOW today!
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How to add a new referring facility
Discover how to easily add a new referring facility in EMSOW. This video covers every step, including setting up report options, assigning doctors, configuring study groups, managing allowed insurances, and defining working hours—all within a streamlined workflow for radiology and healthcare management.
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How to add a new employee
Need to add a new employee in EMSOW? This step-by-step tutorial shows you how to efficiently create and manage employee profiles within the EMSOW system. Whether you’re onboarding a radiology technologist, billing specialist, or administrative staff, this guide makes the process seamless!
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Granting access rights for users
In this quick tutorial, we’ll show you how to grant access rights to different users in EMSOW. Whether you’re managing technologists, referring doctors, or administrators, we’ve got you covered!
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How to Add a New Insurance
In this quick and easy tutorial, learn how to add a new insurance provider into your EMSOW system. Whether you’re managing billing or updating patient insurance information, this step-by-step guide will walk you through the process to keep your records accurate and up to date.
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How to Assign Billing
Need to assign billing in EMSOW but not sure where to start? This video walks you through the process of assigning billing to studies or services quickly and accurately.
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How to Create and Add Service Cancele Reasons
In this quick tutorial, we’ll show you how to create and assign Service Cancel Reasons in EMSOW—so you can maintain accurate records and streamline internal reporting. Whether you’re canceling due to patient no-shows, insurance issues, or scheduling conflicts, EMSOW helps you log every reason with clarity and consistency.
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Audio Reports
Looking for a faster, more flexible way to handle report creation? EMSOW lets you upload and manage audio reports—so radiologists and physicians can dictate findings quickly and have them transcribed or reviewed later.
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Speech Recognition
Looking to save time and reduce typing when creating reports? EMSOW’s Speech Recognition feature lets you dictate reports directly into the system—helping radiologists and physicians streamline their workflow with speed and accuracy.
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Payer Assignment
This tutorial walks you through the Payer Assignment process—so you can keep your billing accurate, organized, and ready for reimbursement.
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Billing Charges
Create billing charges in just a few seconds. Whether you’re a medical practice or a mobile company, EMSOW has you covered.
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How to Add a New Type of Test
This quick and easy tutorial will walk you through the process—so you can keep your diagnostic workflows organized and accurate.
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How to add File Types
In this quick tutorial, we’ll show you how to add new file types in EMSOW so you can easily categorize medical documents.
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How to add File Types
This quick tutorial will show you exactly how to switch a service to the ’Performed’ status in just a few clicks.
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EOB/ERA Posting
In this video, we’ll walk you through the process of EOB and ERA posting in EMSOW—so you can stay on top of your reimbursements and streamline your revenue cycle.
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How to Add a CPT Code in EMSOW
We’ll walk you through the exact steps to add and manage CPT codes, so you can keep your billing accurate, compliant, and efficient.
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How to Add a Diagnosis Code
We’ll guide you through the simple steps to set up and manage diagnosis codes, ensuring accuracy and compliance in your billing process.
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How to Add Mandatory Fields Rules
With Mandatory Fields Rules in EMSOW, you can ensure that critical fields are always filled out before a record is saved.
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How to add Diagnosis Rules
In this quick tutorial, we’ll walk you through how to add Diagnosis Rules in EMSOW. These rules help ensure that your claims meet payer requirements and reduce the chance of denials.
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How to add File Types
Want to keep your records clean and well-organized? In this quick tutorial, we’ll show you how to add new file types in EMSOW so you can easily categorize medical documents.
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How to add File Types
Need to manage reimbursement rates by CPT code? In this video, we’ll walk you through how to create and manage a Fee Schedule in EMSOW—so you can ensure accurate, contract-based billing for every procedure.
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How to Add a New Locality
Need to manage billing more accurately by region? In this video, we’ll show you how to add a new locality in EMSOW so you can organize your reimbursements and fee schedules based on ZIP codes.
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How to Add a New Insurance Group
This quick tutorial walks you through the entire process, step by step. Whether you’re setting up a new payer or organizing your billing more efficiently, this guide has you covered.
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How to Add Reminder Rules
In this step-by-step guide, we’ll show you how to create Reminder Rules in EMSOW to automate notifications and keep your workflow running smoothly.
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How to Add Report Design Rules
Report Design Rules in EMSOW allow you to customize how reports are structured, formatted, and displayed. Whether you need certain data fields included, specific layouts for physicians, or automated formatting for different types of studies—this feature helps you create reports that fit your exact needs.
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Merge
Need to merge records in EMSOW? 🖇️ Whether it’s duplicate studies, patient records, or other data, EMSOW makes it quick and simple. In this step-by-step tutorial, we’ll walk you through the process so you can keep your data clean, accurate, and organized.
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How to Use Front Desk in the EMSOW System
The Front Desk is one of the most essential modules in EMSOW. Create, copy, edit, dispatch, export, autofill reading, and collect reports—all in one place!
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How to Create the Study Groups
We’ll show you how to create and manage Study Groups to organize your imaging and diagnostic studies more efficiently.
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How to Add a New Insurance
Learn how to add a new insurance provider into your EMSOW system.
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How to Add Transportation and Setup Rules
In this quick tutorial, we’ll walk you step-by-step through how to create and manage Transportation and Setup Rules inside EMSOW.
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How to Add Billing Modifiers
Want to make sure your claims get paid correctly the first time? In this quick tutorial, you’ll learn how to add billing modifiers in EMSOW to ensure accurate reimbursement and compliance with payer requirements.
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How to Add Ordering Rates
In this EMSOW tutorial, we show you how to add Ordering Rates so you can easily manage pricing agreements with referring facilities and streamline your billing workflow.
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How to Add PACS Forwarding Rules
In this EMSOW tutorial, you’ll learn How to Add PACS Forwarding Rules so your exams are automatically sent to the right destination—whether it’s a reading workstation, external PACS, or another imaging system.
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How to Add CARC Codes
Need to manage insurance denials more efficiently? In this quick EMSOW tutorial, you’ll learn how to add CARC (Claim Adjustment Reason Codes) to streamline your billing and improve reimbursement accuracy.
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Monthly Reconciliation Report
Stay on top of your finances with EMSOW’s Monthly Reconciliation Report! In this quick tutorial, we walk you through how to generate, review, and analyze your monthly reconciliation data to ensure every payment, adjustment, and claim is accounted for.
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How to Add Hanging Protocol Rules
In this tutorial, you’ll learn How to Add Hanging Protocol Rules to automatically organize image series. Ideal for radiologists, PACS admins, imaging center managers, and anyone looking to optimize their diagnostic reading setup.
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How to Add Default Studies Rules
In this EMSOW tutorial, we walk you through How to Add Default Studies Rules to ensure the correct studies are automatically applied based on your customized conditions.
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How to Add Referring Contracts
You’ll learn How to Add Referring Contracts so you can easily set up pricing arrangements with your referring facilities and ensure accurate, consistent billing every time.
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Denial Categories
Learn how to set up and manage Denial Categories to streamline your denial tracking, simplify follow-ups, and improve your revenue cycle efficiency. Perfect for billing teams, administrators, and anyone looking to strengthen their denial management process.
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Claim Rports in EMSOW’s Clearing Module
In this video, you’ll learn how to view and manage Claim Reports in EMSOW’s Clearing Module.
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ERA/EOB in EMSOW’s Clearing Module
In this video, you’ll learn how to access and review ERA/EOB information inside EMSOW’s Clearing Module. We’ll show you where to find electronic remittance files, how to view payment details.
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How to Add SMS Reminder Rules
In this video, you’ll learn how to access and review ERA/EOB information inside EMSOW’s Clearing Module. We’ll show you where to find electronic remittance files, how to view payment details.
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How to Add Reference Lab Rules
In this video, we’ll walk you through how to add Reference Lab Rules in EMSOW to streamline your workflow and automate study routing.
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How to Add Auto Transaction Rules
Learn how to add Auto Transaction Rules in EMSOW and automate repetitive financial actions with ease.