Sharing images with another contact

In today’s video, we’ll show you how to quickly share imaging studies with other contacts using EMSOW. With just a few clicks, you can securely share studies, add important notes, and create downloadable packages to streamline collaboration with other healthcare providers.

Office Sсhedule: how to schedulecreate orders for Referring facilities

Discover how to easily schedule and create orders for referring facilities using EMSOW’s Office Schedule feature. This tutorial walks you through selecting facilities, configuring study groups, setting work and break times, and creating recurring events. Perfect for streamlining radiology workflows with mobile diagnostics, radiology image sharing, and HIPAA-compliant cloud storage.

Simplify your scheduling process with EMSOW today!

How to work with Task Manager

Learn how to efficiently manage tasks in EMSOW’s Task Manager to streamline billing workflows and improve radiology task management. In this tutorial, we’ll guide you through the process of creating, assigning, and managing tasks to enhance productivity in medical billing and imaging operations.

How to submit claims

In this quick tutorial, learn how to submit claims in EMSOW using the Clearing module. Submitting claims efficiently is key to keeping your revenue cycle on track—let us show you how to do it in just a few clicks!

How to manually submit studies for reading

In this quick tutorial, we’ll show you how to find and review ready studies for a specific month using the Physician Portal in EMSOW. With just a few steps, you can efficiently access finalized studies and stay organized.

How to download images from EMSOW

Need to download medical images from EMSOW? This quick tutorial walks you through the process of exporting DICOM images from the EMSOW Technologist Portal in just a few clicks! Whether you’re working with HIPAA-compliant cloud storage, PACS systems, or teleradiology software, this guide will help you securely retrieve medical imaging files.

How to create a new order

In this quick tutorial, you’ll learn how to create a new order in EMSOW in just a few simple steps. Whether you’re new to EMSOW or need a refresher, this guide will walk you through the process from start to finish.

How to create a new user account

In this video, we’ll guide you through the process of adding new users in EMSOW’s Admin module. Whether you’re setting up access for new team members or updating user credentials, this tutorial will make the process simple and straightforward.

How to create a new department

Looking to streamline your radiology workflow with EMSOW? In this tutorial, we’ll show you how to create a new department in just a few simple steps. EMSOW’s cloud-based PACS system makes it easy to manage radiology teams, mobile diagnostics, and teleradiology services efficiently.

How to add an appointment

Learn how to add an appointment in EMSOW’s HIPAA-compliant cloud-based platform. Easily schedule patients, select studies, and manage data securely. Perfect for radiology and mobile diagnostics!

How to add a new task

Learn how to quickly and efficiently add a new task in EMSOW to streamline your radiology workflow. This step-by-step guide walks you through the process, including setting up task names, enabling action-required options, and managing DICOM file downloads. With EMSOW’s HIPAA-compliant cloud-based platform, you can enhance task management, mobile diagnostics, and revenue cycle efficiency in just a few clicks!

How to add a new service

Learn how to add a new service in EMSOW step by step! This quick tutorial will guide you through the essential fields and actions needed to successfully create and save a new service. Perfect for beginners or anyone looking to streamline their EMSOW workflow.

How to add a new referring doctor

Learn how to efficiently add a new referring doctor in EMSOW with this step-by-step guide. From filling in essential details to using the NPPES lookup feature, assigning facilities, study groups, and insurances, this video covers everything you need to streamline your workflow in radiology and healthcare management.

Start optimizing your radiology platform and healthcare revenue cycle with EMSOW today!

How to add a new referring facility

Discover how to easily add a new referring facility in EMSOW. This video covers every step, including setting up report options, assigning doctors, configuring study groups, managing allowed insurances, and defining working hours—all within a streamlined workflow for radiology and healthcare management.

How to add a new employee

Need to add a new employee in EMSOW? This step-by-step tutorial shows you how to efficiently create and manage employee profiles within the EMSOW system. Whether you’re onboarding a radiology technologist, billing specialist, or administrative staff, this guide makes the process seamless!

Granting access rights for users

In this quick tutorial, we’ll show you how to grant access rights to different users in EMSOW. Whether you’re managing technologists, referring doctors, or administrators, we’ve got you covered!

How to Add a New Insurance

In this quick and easy tutorial, learn how to add a new insurance provider into your EMSOW system. Whether you’re managing billing or updating patient insurance information, this step-by-step guide will walk you through the process to keep your records accurate and up to date.

How to Assign Billing

Need to assign billing in EMSOW but not sure where to start? This video walks you through the process of assigning billing to studies or services quickly and accurately.

How to Create and Add Service Cancele Reasons

In this quick tutorial, we’ll show you how to create and assign Service Cancel Reasons in EMSOW—so you can maintain accurate records and streamline internal reporting. Whether you’re canceling due to patient no-shows, insurance issues, or scheduling conflicts, EMSOW helps you log every reason with clarity and consistency.

Audio Reports

Looking for a faster, more flexible way to handle report creation? EMSOW lets you upload and manage audio reports—so radiologists and physicians can dictate findings quickly and have them transcribed or reviewed later.

Speech Recognition

Looking to save time and reduce typing when creating reports? EMSOW’s Speech Recognition feature lets you dictate reports directly into the system—helping radiologists and physicians streamline their workflow with speed and accuracy.

Payer Assignment

This tutorial walks you through the Payer Assignment process—so you can keep your billing accurate, organized, and ready for reimbursement.

Billing Charges

Create billing charges in just a few seconds. Whether you’re a medical practice or a mobile company, EMSOW has you covered.

How to Add a New Type of Test

This quick and easy tutorial will walk you through the process—so you can keep your diagnostic workflows organized and accurate.

How to add File Types

In this quick tutorial, we’ll show you how to add new file types in EMSOW so you can easily categorize medical documents.

How to add File Types

This quick tutorial will show you exactly how to switch a service to the ’Performed’ status in just a few clicks.

EOB/ERA Posting

In this video, we’ll walk you through the process of EOB and ERA posting in EMSOW—so you can stay on top of your reimbursements and streamline your revenue cycle.

How to Add a CPT Code in EMSOW

We’ll walk you through the exact steps to add and manage CPT codes, so you can keep your billing accurate, compliant, and efficient.

How to Add a Diagnosis Code

We’ll guide you through the simple steps to set up and manage diagnosis codes, ensuring accuracy and compliance in your billing process.

How to Add Mandatory Fields Rules

With Mandatory Fields Rules in EMSOW, you can ensure that critical fields are always filled out before a record is saved.

How to add Diagnosis Rules

In this quick tutorial, we’ll walk you through how to add Diagnosis Rules in EMSOW. These rules help ensure that your claims meet payer requirements and reduce the chance of denials.

How to add File Types

Want to keep your records clean and well-organized? In this quick tutorial, we’ll show you how to add new file types in EMSOW so you can easily categorize medical documents.

How to add File Types

Need to manage reimbursement rates by CPT code? In this video, we’ll walk you through how to create and manage a Fee Schedule in EMSOW—so you can ensure accurate, contract-based billing for every procedure.

How to Add a New Locality

Need to manage billing more accurately by region? In this video, we’ll show you how to add a new locality in EMSOW so you can organize your reimbursements and fee schedules based on ZIP codes.

How to Add a New Insurance Group

This quick tutorial walks you through the entire process, step by step. Whether you’re setting up a new payer or organizing your billing more efficiently, this guide has you covered.

How to Add Reminder Rules

In this step-by-step guide, we’ll show you how to create Reminder Rules in EMSOW to automate notifications and keep your workflow running smoothly.

How to Add Report Design Rules

Report Design Rules in EMSOW allow you to customize how reports are structured, formatted, and displayed. Whether you need certain data fields included, specific layouts for physicians, or automated formatting for different types of studies—this feature helps you create reports that fit your exact needs.

Merge

Need to merge records in EMSOW? 🖇️ Whether it’s duplicate studies, patient records, or other data, EMSOW makes it quick and simple. In this step-by-step tutorial, we’ll walk you through the process so you can keep your data clean, accurate, and organized.

How to Use Front Desk in the EMSOW System

The Front Desk is one of the most essential modules in EMSOW. Create, copy, edit, dispatch, export, autofill reading, and collect reports—all in one place!

How to Create the Study Groups

We’ll show you how to create and manage Study Groups to organize your imaging and diagnostic studies more efficiently.

How to Add a New Insurance

Learn how to add a new insurance provider into your EMSOW system.

How to Add Transportation and Setup Rules

In this quick tutorial, we’ll walk you step-by-step through how to create and manage Transportation and Setup Rules inside EMSOW.

How to Add Billing Modifiers

Want to make sure your claims get paid correctly the first time? In this quick tutorial, you’ll learn how to add billing modifiers in EMSOW to ensure accurate reimbursement and compliance with payer requirements.

How to Add Ordering Rates

In this EMSOW tutorial, we show you how to add Ordering Rates so you can easily manage pricing agreements with referring facilities and streamline your billing workflow.

How to Add PACS Forwarding Rules

In this EMSOW tutorial, you’ll learn How to Add PACS Forwarding Rules so your exams are automatically sent to the right destination—whether it’s a reading workstation, external PACS, or another imaging system.

How to Add CARC Codes

Need to manage insurance denials more efficiently? In this quick EMSOW tutorial, you’ll learn how to add CARC (Claim Adjustment Reason Codes) to streamline your billing and improve reimbursement accuracy.

Monthly Reconciliation Report

Stay on top of your finances with EMSOW’s Monthly Reconciliation Report! In this quick tutorial, we walk you through how to generate, review, and analyze your monthly reconciliation data to ensure every payment, adjustment, and claim is accounted for.

How to Add Hanging Protocol Rules

In this tutorial, you’ll learn How to Add Hanging Protocol Rules to automatically organize image series. Ideal for radiologists, PACS admins, imaging center managers, and anyone looking to optimize their diagnostic reading setup.

How to Add Default Studies Rules

In this EMSOW tutorial, we walk you through How to Add Default Studies Rules to ensure the correct studies are automatically applied based on your customized conditions.

How to Add Referring Contracts

You’ll learn How to Add Referring Contracts so you can easily set up pricing arrangements with your referring facilities and ensure accurate, consistent billing every time.

Denial Categories

Learn how to set up and manage Denial Categories to streamline your denial tracking, simplify follow-ups, and improve your revenue cycle efficiency. Perfect for billing teams, administrators, and anyone looking to strengthen their denial management process.

Claim Rports in EMSOW’s Clearing Module

In this video, you’ll learn how to view and manage Claim Reports in EMSOW’s Clearing Module.

ERA/EOB in EMSOW’s Clearing Module

In this video, you’ll learn how to access and review ERA/EOB information inside EMSOW’s Clearing Module. We’ll show you where to find electronic remittance files, how to view payment details.

How to Add SMS Reminder Rules

In this video, you’ll learn how to access and review ERA/EOB information inside EMSOW’s Clearing Module. We’ll show you where to find electronic remittance files, how to view payment details.

How to Add Reference Lab Rules

In this video, we’ll walk you through how to add Reference Lab Rules in EMSOW to streamline your workflow and automate study routing.

How to Add Auto Transaction Rules

Learn how to add Auto Transaction Rules in EMSOW and automate repetitive financial actions with ease.

How to Set Up Schedule Rules

Learn how to set up Schedule Rules in EMSOW to automate appointment workflows and keep your scheduling organized and efficient.

How to Add Odered Studies Notifications Rules

Learn how to set up Ordered Studies Notification Rules in EMSOW and stay on top of new study orders with automated alerts.

How to Add Study Quality Rules

In this video, you’ll learn How to Add Study Quality Rules in EMSOW to prevent studies from being sent to reading without required documents. We’ll show you how to set restricted conditions that ensure all images, forms, and supporting files are attached before a study moves forward. This helps improve report quality, reduce back-and-forth with reading doctors, and keep your workflow compliant and efficient.

How to Add Study Price Rules

In this tutorial, you’ll learn how to add Study Price Rules in EMSOW to ensure studies are billed with the correct pricing automatically. We’ll walk you through where to find the settings, how to create pricing rules, and how to apply them based on facility, study type, insurance, or other conditions.

How to Add Study Override Rules

In this video, you’ll learn how to add Study Override Rules in EMSOW to control how studies are handled when special conditions apply. We’ll walk through where to find the rules, how to set override conditions, and how to ensure studies follow the correct workflow when default rules aren’t enough.

How to Add Billing Company Superbill Destination Rules

In this video, you’ll learn how to add Billing Company Superbill Destination Rules in EMSOW to ensure superbills are automatically routed to the correct billing company. We’ll walk through where to find the settings, how to configure destination rules, and how to keep your billing workflow accurate and organized.

How to Add Zero-fill Rules

In this video, we explain how to add Zero-fill Rules in EMSOW. Zero-fill rules allow the system to automatically create a special «Zero-fill» claim, which behaves like a secondary claim and is sent directly to the secondary payer.

How to Add Study Restrict Rules

In this video, you’ll learn how to add Study Restrict Rules in EMSOW to control study combinations during scheduling. These rules help prevent certain studies from being assigned together—for example, restricting one study when another (such as Study 2 or Study 3) is selected.

How to Add Studies

Learn how to add different types of studies in EMSOW to better organize exams, standardize workflows, and improve accuracy across your radiology operations.

How to Add Study Overrides

In this video, you’ll learn how to add Study Override rules in EMSOW to gain greater control over how studies are processed, routed, and handled across your radiology workflow. Study Overrides allow you to customize behavior for specific exams, facilities, or conditions—ensuring flexibility when standard rules don’t apply.

How to Add Test Guidelines

In this video, you’ll learn how to add and manage Test Guidelines in EMSOW to standardize exams, improve compliance, and ensure consistent workflows across your radiology operations. Test Guidelines help your team follow the correct requirements for each study, reduce errors, and streamline communication between technologists, facilities, and reading doctors.

How to Add Body parts

In this video, we’ll show you how to add and manage body parts in EMSOW to keep studies organized and ensure accurate exam setup, reading, and billing. Properly configured body parts help standardize study selection, improve reporting consistency, and streamline radiology workflows.

How to Add Test Guidelines Test

Learn how to add Test Guidelines in EMSOW to standardize procedures, ensure compliance, and streamline your radiology workflow. Test Guidelines let your team define rules for each study, maintain consistency, and reduce errors in scheduling, reading, and reporting. Perfect for mobile diagnostic software, cloud-based PACS, and teleradiology platforms, this guide helps imaging centers, radiology practices, and medical billing teams improve efficiency and compliance.

How to Add Rendering Providers

In this video, you’ll learn how to add rendering providers in EMSOW and correctly link them to studies, claims, and billing workflows. Proper setup of rendering providers is essential for accurate claim submission, reduced denials, and smooth revenue cycle management.

How to Add Technologists

In this video, we walk you through how to add technologists in EMSOW and configure their access in just a few steps. Learn how to create technologist accounts, assign permissions, manage scheduling, and support smooth PACS and teleradiology workflows.

How to Add Care Coordinators

You’ll learn how to add care coordinators in EMSOW and configure their access to support smooth communication and efficient workflow management.

How to Add Rendering Provider Accounts

In this video, we show you how to add rendering provider accounts in EMSOW and properly configure them for reading, billing, and reporting workflows. Correct setup ensures providers are accurately linked to studies and claims, helping reduce errors and claim denials.

How to Add Ordering Facilities

In this video, you’ll learn how to add ordering facilities in EMSOW to ensure accurate scheduling, study routing, and billing workflows. Properly setting up ordering facilities helps connect studies to the correct location, streamline communication, and maintain organized radiology operations.

Medical Necessit

Learn how to add Medical Necessity in EMSOW. 🎥 Watch now to strengthen compliance and optimize your radiology billing process with EMSOW.

How to add Ordering Location

You’ll learn how to add Ordering Locations in EMSOW to better organize study requests, streamline scheduling, and improve billing accuracy. Properly configuring ordering locations ensures exams are linked to the correct site, provider, and workflow—reducing errors and boosting efficiency.

How to Add Reading doctors

In this video, you’ll learn how to add reading doctors in EMSOW.

Medical Necessity

Learn how to add Medical Necessity in EMSOW.

How to Add Patient Tags

In this video, you’ll learn how to add Patient Tags in EMSOW to better organize your workflow and quickly identify specific patient groups. Patient Tags allow you to categorize patients based on custom criteria—helping streamline scheduling, reporting, and communication across your radiology operations.

Reading Facilities

You’ll learn how to add Reading Facilities in EMSOW to properly organize your radiology workflow and ensure studies are routed to the correct reading locations. Setting up reading facilities helps imaging centers, mobile diagnostic providers, and teleradiology teams manage reporting, provider assignments, and study distribution efficiently.

How to Add Referring Groups

You’ll learn how to add Referring Groups in EMSOW to better organize your referral network and streamline radiology workflows. Referring Groups allow you to group facilities together, making it easier to manage study assignments, communication, and reporting.

How to Add Referring Accounts

You’ll learn how to add Referring Accounts in EMSOW to streamline your referral workflow and improve communication with doctors and facilities. Referring Accounts help you manage where studies come from, ensuring accurate routing and reporting.

How to Add Office Schedule Colors

In this video, you’ll learn how to use and customize Office Schedule Colors in EMSOW to better organize your scheduling workflow. Color-coding helps you quickly identify appointment types, study statuses, facilities, or technologists making your daily schedule easier to read and manage.

How to Add Reference Laboratories

Learn how to add Reference Laboratories in EMSOW to streamline lab integrations, improve workflow coordination, and ensure accurate study processing.

How to Add Rreport Templates

You’ll learn how to add report templates in EMSOW to standardize radiology reporting and speed up your workflow. Report templates help reading doctors create consistent, accurate reports for X-ray, ultrasound, and other imaging studies—reducing manual work and improving efficiency.

How to Add Primary Care Practitioners

In this video, you’ll learn how to add Primary Care Practitioners (PCPs) in EMSOW to improve patient coordination and streamline referral workflows.

How to Add Primary Care Practitioners

We’ll guide you step by step through adding race categories in EMSOW and integrating them into patient profiles.

How to Add Time Block Reasons

In this video, you’ll learn how to add Time Block Reasons in EMSOW to improve scheduling control and streamline appointment management. Time Block Reasons help your team clearly identify why schedule slots are unavailable such as lunch breaks, provider meetings, equipment maintenance, vacations, or custom workflow needs.

How to Add Hanging Protocols

You’ll learn how to add Hanging Protocols in EMSOW to improve image viewing efficiency and streamline radiology reading workflows. Hanging Protocols automatically display studies with the preferred layout, series order, and viewer settings helping radiologists read faster and more consistently.

How to Add Technologist Expenses Types

In this video, you’ll learn how to add Technologist Expense Types in EMSOW to better track operational costs and manage mobile imaging expenses. Expense Types help organize technologist-related costs such as mileage, lodging, supplies, equipment usage, and other workflow expenses.

How to Add Claim Fill Rules

In this video, you’ll learn how to add Claim Fill Rules in EMSOW to automate claim population and improve billing accuracy. Claim Fill Rules help reduce manual data entry by automatically filling claim fields based on predefined conditions, making your revenue cycle workflow faster and more efficient.

How to Add Drugs Types

You’ll learn how to add Drug Types in EMSOW to better organize medications, improve billing accuracy, and streamline healthcare workflows. Drug Types help categorize medications used during procedures, making documentation and reporting more structured and efficient.

How to Add Rendering Providers Groups

You’ll learn how to add Rendering Provider Groups in EMSOW to better organize providers, streamline billing workflows, and improve study management. Rendering Provider Groups help imaging centers and healthcare organizations manage multiple providers efficiently by grouping them based on workflow, specialty, or billing needs.

How to Add Drugs

In this video, you’ll learn how to add Drugs in EMSOW to improve study documentation, billing accuracy, and workflow management. Proper drug setup helps healthcare providers track administered medications, connect them to procedures, and maintain organized patient records.

How to Add Drug Parm Classes

Learn how to add Drug Pharm Classes in EMSOW to better organize medications and improve clinical and billing workflows. Pharm Classes help categorize drugs by therapeutic or pharmacological classification, making medication management, reporting, and documentation more structured and efficient.

How to Add Drug Routes

In this video, you’ll learn how to add Drug Routes in EMSOW to improve medication documentation and streamline clinical workflows. Drug Routes help define how medications are administered—such as oral, intravenous (IV), intramuscular (IM), or topical—ensuring accurate records and better workflow organization.

How to Add Nonproprietary Drug

In this video, you’ll learn how to add Nonproprietary Drugs (generic drugs) in EMSOW to maintain accurate medication records and improve clinical and billing workflows. Properly configuring generic medications helps standardize documentation, simplify medication management, and support accurate reporting.

How to Add Drug Manufactures

In this video, you’ll learn how to add Drug Manufacturers in EMSOW to keep medication records accurate and well organized. Configuring drug manufacturers helps standardize medication information, improve inventory and documentation workflows, and support accurate billing and reporting.

How to Add Drug marketing categoreis

In this video, you’ll learn how to add Drug Marketing Categories in EMSOW to better organize medication records and maintain standardized pharmaceutical data. Marketing Categories help classify drugs based on their regulatory or marketing status, improving documentation, reporting, and workflow consistency.

How to Add Drug Active Ingredients

In this video, you’ll learn how to add Drug Active Ingredients in EMSOW to maintain accurate medication records and improve clinical documentation. Active Ingredients help identify the therapeutic components of medications, ensuring standardized drug information for reporting, billing, and patient care.

How to Add Drug Active Ingredients

In this video, you’ll learn how to add Drug Forms in EMSOW to standardize medication records and improve clinical documentation.

How to Add a new Patient

You’ll learn how to add a new patient in EMSOW and create accurate patient records in just a few steps. Proper patient registration helps streamline scheduling, diagnostic imaging, billing, and reporting while keeping your workflow organized and efficient.

EMSOW PACS

Mobile Diagnostic Edition

Doctor’s Office Edition

EMSOW Viewer

EMSOW Billing

User Manual

Training Videos

Downloads

Contact Support

Documentation

This is a help-center content

Training

Reading Doctors Training Videos

Checking ready studies

Physician Portal. Introduction

Physician Portal. Addendum

Physician Portal. Preferences

How to manually send reports to email/fax

Speech Recognition

Audio Reports

How to download images from EMSOW

Reporting Delivery tracking

Reports Tracking

Technologist Training Videos

PACS Bridge uploading images

Uploading a document to an exam in the Technologist portal

PACS Bridge Installation

Manually process studies in the Technologist portal

List of available templates

How to set up reading rules

Adding a patient and exam in the Technologist portal

Reporting Delivery tracking

Reports Tracking

Technologist Portal. Introductory

How to Add Technologists

How to Use Front Desk in the EMSOW System

Merge

How to switch a service to the ‘Processed’ status

How to manually send reports to email/fax

How to work with Task Manager

How to add a new task

How to download images from EMSOW

How to manually submit studies for reading

Sharing images with another contact

How to Add Service Status

Billing Training Videos

How to Add Claim Fill Rules

How to Add Zero-fill Rules

How to Add Study Overrides

How to Add Study Override Rules

How to Add Billing Company Superbill Destination Rules

How to Add Study Price Rules

How to Add Auto Transaction Rules

ERA/EOB in EMSOW’s Clearing Module

Claim Rports in EMSOW’s Clearing Module

Denial Categories

How to Add Ordering Rates

How to Add CARC Codes

Monthly Reconciliation Report

How to Add Billing Modifiers

How to Add Transportation and Setup Rules

How to Add a CPT Code in EMSOW

How to add File Types

EOB/ERA Posting

Billing Charges

Payer Assignment

How to Assign Billing

How to Add a New Insurance Group

How to Add a New Insurance

How to submit claims

How to work with Task Manager

How to add a new task

How to create a new user account

How to Add External Collection

Billing Allowed

How to Add Billing notes

Referring Doctors Training Videos

How to Add Drug Routes

How to Add Drugs Types

How to Add Drugs